Studio review: Studio24

Hi . My account number is [protected] my name is Sally Toleman. Email address is

Sally.[protected]@hotmail.co.uk.

I posted a parcel back to studio on the 30th November 2023 and another parcel on the 9th January 2024. I have been fighting to get the credit back to my account for the items I've returned since December 2923.

They finally gave me credit for the sum of £78.00 on the 22nd march 2024. But they have underpaid me credit for £28.00. The total refund should have been £106.00 but I only got £78.00.

Also all this time since December 2023 I've been paying interest on the items I do not have as I've returned them

I think it's very unfair that I should have been paying interest on items I sent back in November and January.

I have been in touch with studio fir the past 3 months but it's still not getting sorted.

I have been a studio customer fir years and I really don't think I'm treated fairly.

They keep telling me to contact this and contact that but nothing has been sorted

3 months this has been going on.

So I really hope you can help sort these issues out. Thank you

Regards Sally Toleman