supreme lending review: Closed their Doors 2

My husband and I were working with Supreme Lending in MO to refinance our home. Everything was on target and we were expected to close before the end of the month. Our home was appraised on Tuesday. It was our understanding we would know within 48 hours what our home appraised for and when we should expect to close the loan. When we began calling the office in MO the phone was disconnected. Our loan officer would not answer the phone nor would reply to our emails.

I called corporate office and received the run around and was told to speak with Kevin Blair in Chattanooga, TN. My husband and I have both called and left messages for Mr. Blair. When he did not return my call, I emailed Mr. Blair. Mr. Blair responded back with how sorry he was for my family and I to have "got caught up in us closing our office in MO". He proceeds to say he is "Sorry to say they cannot complete our loan due to not having an office in MO". However, all of our personal information was destroyed when he was in MO last weekend. (Days before our appraisal). Which makes me question why he has a copy of my appraisal, which he will forward to another company free of charge? He continues to explain he is sorry for any inconvenience and if there is anything, he can to do help please let him know. He has continued to refuse to return our phone calls. We have not received a copy of the appraisal, which we paid for. We were not notified of the office closure or of the lack of the company’s ability to complete our loan! Mr. Blair will not communicate via phone with us, nor will reply to email at this time. While I feel extremely sorry for the people who were working for this HORRIBLE company who have now lost their jobs, I still believe they had an obligation to their consumers. This is a horrible company who does not care about their consumers! We have lost several thousands of dollars over this ordeal. Do NOT do business with Supreme Lending in any state!