Menu
For Business Write a review File a complaint
CB Internet and Software SurveyMonkey Time spent on trying to get an invoice from you that I shouldn't have to spend to get an invoice.
SurveyMonkey

SurveyMonkey review: Time spent on trying to get an invoice from you that I shouldn't have to spend to get an invoice.

B
Author of the review
2:20 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have tried repeatedly to request an invoice in the amount of $468 for the City of Jonesboro. I call and no one is available to take your call? I've sent several emails to only get a response back: Thanks for contacting SurveyMonkey! Based on your request, it sounds like you have questions about getting a copy of a receipt or invoice, and you’re receiving this automated reply which might be helpful.

You can find past and current invoices by going to My Account and then selecting the Transaction History tab.

• To get an Invoice click an invoice number.

• For a Tax Invoice click the document icon next to the invoice number to view the related tax invoice.

If you’re curious you can learn more here about Invoices & Receipts.

If you’re not the owner and don’t have access to the account, we suggest contacting the owner directly.

We hope this message helped! If you have additional questions, reply to this email. Your message will be sent directly to someone on our support team.

[ ref:_00D301HuKJ._500PZ3az08:ref ] autoresponse-identity

Desired outcome: I need an invoice for $468 dollars for the City of Jonesboro, AR. The email address previously used was <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@jonesboro.org. I requested my email address be setup <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@jonesboro.org so we didn't have to go thru this again.

0 comments
Add a comment
  1. SurveyMonkey Contacts

  2. SurveyMonkey phone numbers
    +1 (650) 543-8400
    +1 (650) 543-8400
    Click up if you have successfully reached SurveyMonkey by calling +1 (650) 543-8400 phone number 0 0 users reported that they have successfully reached SurveyMonkey by calling +1 (650) 543-8400 phone number Click down if you have unsuccessfully reached SurveyMonkey by calling +1 (650) 543-8400 phone number 0 0 users reported that they have UNsuccessfully reached SurveyMonkey by calling +1 (650) 543-8400 phone number
    +1 (503) 225-1202
    +1 (503) 225-1202
    Click up if you have successfully reached SurveyMonkey by calling +1 (503) 225-1202 phone number 0 0 users reported that they have successfully reached SurveyMonkey by calling +1 (503) 225-1202 phone number Click down if you have unsuccessfully reached SurveyMonkey by calling +1 (503) 225-1202 phone number 0 0 users reported that they have UNsuccessfully reached SurveyMonkey by calling +1 (503) 225-1202 phone number
  3. SurveyMonkey emails
  4. SurveyMonkey address
    101 Lytton Ave., Palo Alto, California, 94301, United States
  5. SurveyMonkey social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
SurveyMonkey Category
SurveyMonkey is ranked 3 among 784 companies in the Internet and Software category