I have tried repeatedly to request an invoice in the amount of $468 for the City of Jonesboro. I call and no one is available to take your call? I've sent several emails to only get a response back: Thanks for contacting SurveyMonkey! Based on your request, it sounds like you have questions about getting a copy of a receipt or invoice, and you’re receiving this automated reply which might be helpful.
You can find past and current invoices by going to My Account and then selecting the Transaction History tab.
• To get an Invoice click an invoice number.
• For a Tax Invoice click the document icon next to the invoice number to view the related tax invoice.
If you’re curious you can learn more here about Invoices & Receipts.
If you’re not the owner and don’t have access to the account, we suggest contacting the owner directly.
We hope this message helped! If you have additional questions, reply to this email. Your message will be sent directly to someone on our support team.
[ ref:_00D301HuKJ._500PZ3az08:ref ] autoresponse-identity
Desired outcome: I need an invoice for $468 dollars for the City of Jonesboro, AR. The email address previously used was <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@jonesboro.org. I requested my email address be setup <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@jonesboro.org so we didn't have to go thru this again.