TekCollect review: Rip off artist 33

I was just contacted today from TekCollect. My husband and I have immaculate credit, and when the collector called me I originally thought it was a scam. I had no idea what we could possibly owe. I asked for some verification information (who are you, what isyour company name, how did you get our information, etc). I was hung up on twice (for being difficult) - All I wanted to know is how did this company get my name and number.

Tek Collect finally gave me a phone number to call, and it did turn out that a company had sent us to collections for $85 due to an unpaid hospital bill that was a workers comp case. This was the first we had heard of this bill from 3 months ago. It was the hospitals fault for getting our address wrong and not mentioning this was a workers comp case.

However getting some information from Tek Collect so I could try and rectify the situation was HELL! I thought they were a scam or someone had stolen my idenity.

Apparently they sent us a letter requesting payment but it wasn't the right address. They did say that they showed that the letter they sent was returned. So they sent us to collections two days ago, and decided to call my cell phone today to tell me.

After 3 hours of phone calls between the hospital, the medical company that had the wrong address (and sent us to Tek Collect), the situationed was cleared up.

Tek Collect was beyond rude when I tried to explain this was a mistake - However, I am sure they here this all the time. But, I could prove along with the company that sent us to them, that our situation really was a mistake.

I asked for them to remove this from my credit, and they said they would satisfy the claim. I told them to take it off our report all together since it was the hospitals error and we proved it to them. Tek Collect said there was nothing they could do (even though they were the ones putting the info on our credit). They told me to check with each credit agency in a few weeks to see if it ever hit our report.

Tek Collect mentioned how you can get 1 free report a year - well as a responsible consumer I checked our credit 8 months ago - so it will not be free.

I know have a lawyer involved since I am not going to pay to check with each company (credit company), nor do I want to spend the time when it was compleatly not our fault.

Tek Collect - I understand you deal with a lot of shady people, especially in this economy. There are good people out there that pay their bills on time and take responsibility for their lives. Some of your clients are victims of others mistakes, try treating them with some respect instead of shoving in their face that you will screw up their credit.

You will be hearing from my lawyer, the Better Business Bureau, from your Corp. Office, and I plan on putting this statement on as many sites as possible.

I have not dealt with TekCollect directly, but as a collection agency executive I can suggest to you that you write a letter describing this situation to the medical provider whose mistake it was that led to your account going to TekCollect. They are responsible for not billing a consumer for charges on a Workers Comp claim and would have some liability for this matter. In most situations, the client of the offending collection agency (your medical provider in this case) would likely be able to have the most leverage in getting TekCollect's cooperation in deleting the item from your credit report.

Good luck in getting it deleted - if you are not able to do that right away, you do have the option of adding a comment to the tradeline on your credit report to explain the situation. That won't mitigate the effect on a credit score, but will be helpful if anyone is questioning the collection item being there. It is my understanding that many creditors disregard medical collections, and they all certainly understand that credit reports are not totally reliable because of just such situations as this.

I was just offered a job with Tek Collect..And they have scheduled me an appointment on March 4, I am beginning to wonder if I should even go to this appointment...

I am in the middle of dispute with TeKCollect and a doctor's bill.
I, too, have superior credit and this company made me lose
100 points on my superior range credit range. I never received
a letter nor any type of notification about this alleged bill
and what they were going to do to my credit score.

They had rude collection representatives, but I will admit
there was only one representative that was helpful.
There were poor telephone connections, etc. and when I
tried very politely and patiently to explain, I was told,
"Well get a new phone!" I have had very similar
experiences with this company as mentioned above.
I pleaded with them too that this was a mistake, even
the doctor admitted it, but to no avail.

This experience has made very upset. I felt like I was violated!

They claim that they took this off my credit score.
I will get back to you later about the mistakes that were made
and how I wrongly "punished" by them.

P.S. Fairydust1: DON'T WORK FOR THEM, IF YOU ARE DECENT
TYPE OF PERSON! If somehow I was too late to warn,
how are you sleeping at night?

went to a job interview yesterday (TekCollect) and it turned out there were 8 other candidates in the room, was given a private interview that lasted about 10 minutes, i had questions not answered and was unable to ask them all due to time constraints. was told they treat their people very well? as a possible new recruit with "experience" i do not feel i was treated well. I just wanted an interview. not real impressed. and i really need a job.

by the way it's commision only, car allowance kicks in with certain level of sales achieved, there is residual income (still don't understand how you get it or for how long) and was no mention of marketing stragety or $$$ for marketing (for new regions). also there was no mention of benefits (meadical, dental, vision that sort of thing).

how it works, you get them to pay you $3750 and then they (the client) gives you the lost dollars to collect. out of the $3750 you get 30% commision.

I was contacted by TekCollect to help collect non-paying customers. I paid there fee's gave them all the required info, then the excuses started. Several different agents, all claiming the previous didn't do the job properly. But when all was said & done, after several yrs of them saying they were doing everything they could, legally to recoup my debt. None (zip, zilch, zero) had been collected. the part that bothered me the most was there claim of how they'll hound them into paying. I never got a single phone call or even a hate mail from anybody that was turned into collections. Also they wanted $75. a yr for annual computer maintenance fee. They might be a legit company, but I surely was UNIMPRESSED with the results & service I got

Matt

Thru my families business I have placed over $23, 000 worth of bad accounts with TekCollect. After 2 1/2 years of their "service" they have only managed to collect approximatly 12% on these accounts. Today I get a bill that they want more money for their "services". They have not collected more than what I paid them up front to collect these outstanding debts. What a bunch of crooks! Can I cancel the accounts that have been turned into them and take the accounts to small claims? I would rather have a judgment on these clients than TekCollect sit on the accounts forever. At least if I find these people (some I know where to find) I think I have a better chance of getting my money back.

My business placed over $850, 000. 00 worth of bad accounts with tekcollect and after 2 years tekcollct has collected less than $700. 00 for my business. Their warranty is b. S. And tekcollect refuses to pay my business acording to their warranty and now tekcollect wants more money. I wish i had burned the money i paid tekcollect,

I just read an email from TekCollect stating they have set up an interview for me a couple of days from now, which I thought was odd since I hadn't even told them my availability, nor have I been contacted since applying.

I have just read all of your complaints and statements and I deeply appreciate you all taking the time to do so. You all have persuaded me to not go to the interview, and further I will send an email to the Better Business Bureau to notify them of Tek Collect's less than acceptable activities.

I encourage others to do the same, together, we all can make a difference. Not to sound corny, but imagine if the BBB received a complaint from all whom have posted one. Unite! : )

I own a trucking company in Washington State. Marcellus Stanley of Tek Collect called on me at my office on 11/16/2009 and told me that Tek Collect could basically outperform any collections agency. I placed 2 accounts with them, 1 locally in my area that owes us over $12, 000 and another in Cary, IL that owes about $9, 600. I provided extensive documentation for these cases, home addresses of the owners, copies of canceled checks showing where payments had been made showing knowledge that these folks owe us money, copies of corporate filings from the secretary of state, etc. I basically did much of their work for them. The Tek Collect rep had me scan and send all my back up electronically to Tek Collect. Tek Collect persuaded me to sign their contract and charged my credit card $2, 200. I have never received a phone call from them to advise of their progress, I have had initiate all contact. When I call they do not seem to know who my company is or have any knowledge of the cases I gave them. I told their customer service rep about all the documentation and after hunting in their system he found this over a year later. When I call Tek Collect can never gives me a straight answer if they are working on my cases or not. Evidently Marcellus Stanley is no longer with Tek Collect and their new rep contacted me several months ago. After hearing the entire story he promised to get right on this and have results for me by the following week. As of this writing I have not heard anything. I would discourage anybody using Tek Collect. All they did was add another $2, 200 to the debt that the 2 deadbeat customers owe us. Like the person that commented above "Matt" I too received a $75 bill for computer services that said if I did not pay they would not work on collecting my debts - they never had done anything anyway and I am not about to increase my losses by another $75. I failed to check out Tek Collect thoroughly before using them - MY BAD! Rip off artist come in all shapes and sizes - beware of Tek Collect. "Leon the trucker guy"

Originally what took place was my husband and I went to a cell phone kiosk located within the Base Exchange on McChord Air Force Base, they service all cell phone services; T-Mobile, Verizon, etc.. We were leaving T-Mobile and joining Verizon. The girl (named Jenny) at the kiosk originally tried to port over my cell number from T-mobile to Verizon, but their system had trouble, so she then backed out of it and instead opened two (2) brand new cell numbers with Verizon and handed us two (2) basic (non-data) phones.
About a month later, we received a notice in the mail stating that we owe $322 for a number we’ve never seen before, but is under my husband’s name. I called Verizon; Verizon then closed out the account because it was fraudulent, and told us we aren’t responsible for any of it.
Two weeks later, we received another notice in the mail, a little more urgent sounding this time, claiming if we don’t pay the amount within 90 days it will show up on our credit. I called Verizon and asked that I thought the account was closed and we aren’t supposed to be held responsible? Verizon did confirm that and also informed me that the $322 left on the account was from the cancelation fees. It looked like they closed out the account but forgot about the cancelation fees. Verizon also informed me that they aren’t able to do anything about it on their end that I will have to revisit the kiosk that we originally opened our numbers with, because since the BX cell phone kiosk is not affiliated with Verizon, they are on different systems.
I went back to the BX kiosk and spoke with the manager, Susan; she referred me to a Verizon representative named Jenny. My husband called Jenny and tried a three-way phone call to TekCollect, but TekCollect’s system seemed to have been down, since they weren’t able to get a call through at all.
Despite several attempts from me and a few from my husband and the Verizon Representative, Jenny, TekCollect has ignored any attempt to close out the account. The Verizon Representative, Jenny, has spoken over the phone with TekCollect and informed them of the fact that Jerico Witz (my husband) is NOT responsible for any debts attached to the account. TekCollect made a note of it in their system under the account, but continues to send letters in attempt to collect on the amount. TekCollect will state they do have it written down that they were told we aren’t to be held responsible, but they still continue claiming (over the phone) that we still owe on the amount.
Because of the a combination of TekCollect’s phone systems randomly down often, and TekCollect ignoring any attempt to resolve the debt amount on the account, and continue to try to collect money for the amount, I have now come to question if TekCollect is a legit debt collection company.

How come with all these issues, the company has an A+ BBB rating? Could these be just a few outliers to an otherwise good company?

I was contacted by a rep today named ralph, who offered me a position with the company. IT'S A SCAM ! he was vague and tried to even sales pitch me. I asked was this a collection agency he said "NO" but why do they act like one ? He could not answer any direct questions about the job position. DONT WASTE YOUR TIME WITH THIS COMPANY !

I am a business owner and I just received TWO CALLS from two DIFFERENT customers of mine who said they received a letter in the mail from Tek-Collect regarding a balance the customer owed us. The problem is - we never even HIRED this company to collect any debt! These are good customers of mine who pay in full for every one of their orders! I tried calling Tek-Collect but I cannot get through! My one customer faxed over the letter she received from them and I am just scared someone has our information from our computer. I'm reading all of these complaints against this company regarding employment, but me being on the other end of it makes me wonder WHAT OTHER CUSTOMERS OF MINE did they send this letter to?

TekCollect is a company whose management especially their owner (Tom Schultz) is in my opinion a band of theives who specializes in getting you to come onboard to see if you have any direct donnections to large companies. If you do have these connections TekCollect only wants to extract that information from you for them to steal the clients money and yours. I know someone who worked there for a period of time a year or so ago and during their employment every deal this person was involved with my friend was screwed out of the commission. My friend was due thousands of dollars in commissions only to have the company shove them out of the way so one of the companies "super stars" could get credit for the deal. If you decide to work for these theives please know in advance these people show you copies of companies they are working collection wonders for but notice no matter what part of the country you are in, the results they show you are no where near you. Ever notice how publishers clearing house winners always seem to be on the other side of the country so you can't check on these winners. This deal and these liars at TekCollect use that same tactic to get you to sign up with them thinking you will be successful also. Wonder why it is that NONE of their everyday sales people have been there more than a few months if that. This company has a turnover ratio of 300%. Most of their sales people come and go so fast they need a revolving door. Companies like this spring up all the time in Arizona but these guys are running this scam in Ohio. These guys even give the carnival industry a bad name if that's possible.

Frustrating! Unbelievable! Words cannot describe how a person feels to see comments such as the ones placed by "scamseekers" about our company. To read multiple untruths where even personal names are listed in a public forum by someone who does not identify himself is incomprehensible! It is evident that the writer has limited, unverified information from his “friend”.

Our company was built and continues to grow each year because of our ethical practices with our clients, established sales team, and new hires. Total support of our sales executives includes formal classroom training, field training with managers, and utmost protection of their account base. Our goal is for each representative to quickly become a successful and productive member of our sales team personally building on their past associations and prospecting to build an even stronger client base. Full commissions are paid not only on the rep's initial sales, but also on all renewals. Our representatives receive lucrative commissions on accounts no matter how small or large the account may be. Client testimonial letters will always reflect a diverse geographical area as we have extensive client representation nationwide. In fact, most of our successful reps have their own personal portfolio of client testimonial letters.

My request is that the anonymous writer and his friend contact me personally to discuss any issues. Everyone in my company knows that I am readily accessible and above all, I am here to do the right thing in any situation...period! I am confident that such discussion would correct any misconceptions about the integrity and practices of our company.

I invite anyone looking for a successful sales career to contact us for information on positions available in your area marketing strategic accounts receivable management systems to America's credit grantors.

Alright Tom- email me with you phone number and I will "contact you personally" and give you an earful. My email is rechka26@yahoo.com, and I KNOW you do not have an office in Arizona, and you can not legally collect any past due accounts from Arizona. Email me - I dare you! Your statement as the "owner" of Tekcollect is unbelievable! Hope to talk to you soon, don't be surprised if I show up in your home ooopps "office".

I have been trying to get hold of Tek Collect for over a month now and all I get is a message that a rep will be with me soon, then music, then I am disconnected. This has happened to me over 15 times I give up how do you get a person to talk to you I even called the number that is for the corporate office no answer just another hang up. I am very young and don't want to start out with a bad credit history. I need some help to tell Tek Collect the bill is not even mine and the only letter I received was a FINAL NOTICE I have never had a letter before and this didn't even say who to contact and talk to and I will not just pay this debt because I can prove I don't owe it. Any ideas I need the help? wiggleworm51

Contact the better business bureau. Tek Collect will start to respond through them.

Recd aTek Collect dental bill from an office we have not been to for over seven years..wrote and called to TEK Collect..what a joke...The dental Office state they have no knowledge and have not contracted with TEK Collect...who's the liar here?can't figure it out ...letter writing and calling TEK Collect is a waste of time...frud and scam artists...I'll let the Attornet General sort it out...BEWARE!

I almost joined them today! Glad I did my homework and follow up! Now I'll be looking for something else more reputable!

How do you spell SCAM? Tek Collect. Great sales pitch and a few good hooks to land the suckers. When you speak to rep (if you are foolish enough to do so after reading these comments) they will have a great reply to the rational questions that you will ask regarding why you should pay up front for a collection agency. A word to the wise, if it sounds to good to be true, it's because it is.
The entire program is a scam, service is non existent and collection rates are well below industry averages. There is very little evidence that any effort is made to collect in the primary stage and in fact the effort in subsequent stages gets worse. It appears that the goal of the SCAM is simply to collect the up front cash and move on to the next sucker. Any money collected is simply paid by debtors who respond with little effort on the part of Tek Collect staff. It is clear that many other scam artists are in jail for this type of activity and one can only hope that these crooks ultimately receive their just reward.

Having read all of the comments and unfortunately having been scammed by Tek Collect, I have a few thoughts to add. To those of you considering employment by these charlatans I advise that they are not looking for reputable/qualified sales people, but rather potential con artists. The company provides the training, script and hooks that will allow you to join the ranks of the best scam artists our country has seen.
The SCAM is to convince small businesses who are suffering in this economy from large receivables balances, to pay in advance for a service that is generally provided by companies that work on a commission basis. It is painful to admit that their pitch is good enough to convince even the most experienced businessman.
Once they collect the upfront fee, they collect a few dollars in the primary phase and then virtually all of your accounts move on to the 50/50 program where virtually nothing is done.
Having already invested in this program you continue to do all of their real clerical work and receive little or no result. Clearly the goal of the SCAM is to collect large upfront payments and move on to the next sucker.
Like all well constructed Cons the program will continue to gather more and more victims until someone finally puts the perpetrators where they belong, holding hands with Bernie Madoff. Lets hope that day comes sooner than later.

what's your number tom Shultz? I'd love to ask you some questions regarding our accounts with your company. that have yet to have any collections in over a year? hmm. if you're so readily available your direct number should be on your post.

Sorry but what a bunch of uniformed cry babies! We've got debtors who don't understand the laws of the land (FDCPA forbids disclosure of information of consumer debt to others), an idiot "like to help" ( who knows better), a wacky trucker/bad check taker ( understand deterioration of debt is 1/2 of 1% PER DAY according to the US Dept of Commerce) What a Motley Crew! A full presentation was done for each and everyone of you which is the same one that is done around the country. Why is it that tens of thousands of companies are receiving up to 3 times the national average? The idea is and always has been to get the delinqunet accounts in to a professional collection agency BEFORE they become bad debt! Please to the guy who's "friend" didn't get his commisions? more detail is needed.

TeK Collect. As of May 2013, they are banned from practicing as a collection agency in the state that they are homed in. Thereby having no legitimate claims on anyone. They should be filed on if they report you to a credit reporting agency.

My husband has worked for Tek Collect for several years now. Selling debt collection systems is certainly not a job for the feint of heart. It requires great time management skills (since you manage your own time), great people skills (to be successful you really need to enjoy visiting with and helping people), a willingness to learn a lot of new information about the systems and about different types of companies needs, and perserverance.
My husband does very well at Tek Collect and has an excellent reputation with the businesses he helps. He has a binder full of letters of recommendation from thrilled clients from all types of different businesses. He checks in with clients often, to make sure that they are content and have no questions. The clients he has that don't see good results are the clients who don't use the program as it was designed to be used. If a client has only two huge, old accounts that they want collected, that's not really the purpose of Tek Collect. It's mostly about the regular people who just need a little nudge/reminder or two to do the right thing and pay you in a timely manner.. It's an accounts management system, not "I've been trying to get these two dead beats to pay me for five years now... system".
If you are a disgruntled job searcher, you don't have to blame Tek Collect for not being the job you dreamed for. It is full commission. Most people can't handle that. I don't blame you...I feel comfortable with my salary job. Of course, it works out really well for the people like my husband, who can enjoy talking to anyone and is willing to work hard to maintain a good and helpful relationship with his clients.

Got a letter from them stating I owe back local taxes in NC where I lived 4YEARS AGO! I've done my taxes since and find that I owe nothing. I've dealt with these types before, know your rights under the fairness and debt collections act. You have the right to any and all information they have on you and any information regarding your "debt". If they are legit like they claim, they should be more then willing to ablige.

its a debt collection agency, if you dont owe a debt they cant call you. people seem to forget how business works. this is america and the order of the day is capitalism, if these business practices up set you, look up the term fiat currency and see how you feel about that

I am a client of TeKCollect and wish I had never entered a contract with them. I paid thousands of dollars for them to handle accounts which weren't being paid. In over 3 years they have never gotten back one penny for me. When I have complained they're only logic is to say that I should send them more accounts and this would increase the possibility of their success. I finally decided to close the accounts to ha file them myself in small claims court. I wish I had never bothered with them. They are completely impotent. If you have debts owed, take my advice, just go to small claims court. It's less expensive and more successful then this scam business!

How dare you besmearch the reputation of this company without proof.

There is a reason business's use a contract to spell out what both parties are agreeing on. This agreement allows a third party, perhaps a court of law to determine if either party has failed to live up to their contractual obligations.
TekCollect's contract spells out exactly what they will do for their client and how much it will cost.

TekCollect also provides clients access 24/7 via the Internet to review all collection activity for each account submitted for collections. This includes letters written, phone calls made and all monies collected. What do you mean " you can't find out about you accounts "?

The TekCollect program works when used properly. Unfortunately the program can't fix Stupid.

Show me your contract along with the debts submitted for collections and I will prove too you that TekCollect honored their contractual obligations 100 % of the time. If you did not read your contract before signing it you should not be in business. Don't blame TekCollect for your incompetence. Bring forth your complaints in a court of
law, it won't cost you a dime if you a have a legitimate argument. Don't bloviate on the Internet like a spineless wuss.

The TekCollect Sales Representative opportunity is not for everyone. It requires a great deal of hard work to be successful. This is best suited for professional sales people who do not make excuses or blame the company they work for their own Short Cummings. The little pansy [censored] whiners I read here today would fall into that category.
The may be order takers but they sure as hell are not professionals.

John Walsh
Division Vice President
TekCollect Corporation