Telmarc Internet/ Cable review: No Internet Connection, Poor Customer Service 2

For almost a week now, I have no internet connection. this is very important to me because I use it for my job. I tried texting their text hotline, but I got no response. Even email them, no response, so I asked my Aunt to call them, and they always tell us that they will send people to fix the problem, but unfortunately, all their employees and technician's are plain useless and stupid I guess. imagine, no connection for a week. I want my monthly subscribtion refunded and my contract with them to be terminated ASAP

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