I heard about Bruce through our Breeder after contacting him that we might need to return our cairn after he tried to bite our toddler. Our dog Gus was anxious, a barker, never ever settled, would bark at every little sound and just always on edge.
The day Bruce was supposed to come I googled him and saw all of these nasty things about him being aggressive, forcing alpha rolls and just making your dog submit bc they were afraid. I called Bruce right away and told him that we no longer wanted him to come after reading about his methods. He assured me that if at any point we were uncomfortable with his methods, we could stop him and he would leave without pay. We were nervous but agreed.
Bruce came in our home, slipped a soft choke collar on Gus and within a few seconds our excitable, jumpy dog was calm. He did not hurt Gus to get him calm. He went over "the 18 rules" that we needed to follow so that we could have a balanced dog.
The following week Gus regressed a bit but Bruce came back for his second visit and addressed where we were being unclear with Gus. Since then, Gus is a different dog! He is much calmer, doesn't snarl at dogs or people on walks, barks much less and just seems happier!
Although Bruce is very expensive, it was paying him or sending our dog away. We are so happy we took the risk! Give Bruce a call if you're thinking about trying out his service.
I mistakenly gave Bruce one star, he should be 4. Only negative is the steep price.