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I purchased a 5month old male british shorthair from trisha moore, owner of the cats of maou. A few days after having the kitten he stopped eating and drinking water, he became reclusive, and he would pant for no apparent reason. I took him in to see the vet and they were concerned about his rapid breathing and they did an x-ray of his heart and lungs and found he had a slightly enlarged heart. They gave me some appetite stimulants to get him to eat. A few days after this, his health crashed. He could barely walk, he wouldn't eat with the stimulants, he was limp, having trouble breathing... This kitten was going to die. I rushed him to see another vet for a second opinion. There he was diagnosed as having calicivirus, stomatitis, a palette defect, and an upper respiratory infection. He was given antibiotics and pain meds and he's holding on for the time being. His stomatitis is so severe and causing him so much pain that the best treatment option is a full mouth extraction. His palette defect which is a hole in the roof of his mouth is an inherited defect and requires immediate surgery to fix as it is life threatening. Trisha moore was informed of my kittens health problems and she pretends that all of her animals are in perfect health. I offered to send all of his medical records to her and she wasn't interested in looking at them. She advised me against seeking medical treatment and to just let the kitten sleep. She has stated that he was fine in her care so it must be my care that is hurting the kitten. She did offer a refund but only if I returned the kitten to her which I refuse to do. I'm certain she pumped him full of meds so he would feel good and appear active and healthy then when those meds wore off that's when he started showing signs of underlying illness. There are no other pets in my home so there's no way he could have contracted calicivirus here and obviously his congenital defects couldn't have come from my care. She won't remove his mom and dad from her breeding program. She thinks she knows more than doctors do because she breeds sick kittens. This whole experience was supposed to be a joyful one and because of her deceit I am now left with a significant financial and emotional commitment. The kitten has been given a guarded prognosis. It's not just the buyers that suffer, it's the innocent little kittens that suffer the most.
Compassionate company with good business ethics. Highly recommend.
Seller contacted me, this matter is now resolved.
Can you let us know how these issues could have been possibly resolved?
For starters my kitten was diagnosed just off clinical observation and I should have waited until there was conclusive diagnostic testing done before I ever said anything. My kitten was misdiagnosed as having stomatitis and calicivirus. After seeing an oral specialist, they concluded it was juvenile gingivitis. Furthermore, they said the palette defect isn’t necessarily congenital or hereditary and they don’t consider it to be life threatening. Now for the bad news, my kitten has DCM and this was concluded by an echocardiogram. It’s a progressive condition that either stems from taurine deficiency or unknown causes. My kitten’s taurine levels came back normal. So my kitten doesn’t have anything that can be ruled definitely as congenital so my statements made about the breeder were inappropriate, unfair, and not true.
The breeder offered me a full refund for the kitten to resolve this. I chose to decline the offer because I couldn’t return the kitten as I’m already emotionally attached. I should also point out that the breeder had pet insurance set up when I purchased the kitten so that has eased a lot of the financial burden. The kitten is really beautiful and has a wonderful personality. I wish the kitten wasn’t sick but it was my choice to keep the kitten and I’ve come to realize that things happen that are outside of anybody’s control.