The National Commercial Bank [NCB]
Reviews and Complaints

I would like to inform you that, we received EDC machine after long time from applying, now we received earlier, but the problem is that 1 machine is not working without charging cable, I make call on Toll free no [protected] but the my terminal id is not registered, i called 5 times but i got only intimation of registration of TID no .
Below is My TID no
[protected]
[protected]

now Im very disjointed about the your customer service for the small issue you are not attending me and im going to close the machine and arrange another to provide same service.

Dear ncb, I am jose yumul, customer no. [protected], just this morning 2:45am, september 15, 2017 I went to khazzan quick pay branch atm 2-dammamm-east region to deposit the amount of 1, 500 sar, but unfortunately the machine accepted the money but did not register on my account, I tried to call customer service but no one answered bec. its a friday no work in ksa, please make immediate action about this because my family need this money, my contact no. is 00966 [protected]. my iqama no. is [protected], thank you I will really appreciate if you make urgent solution on this, thank you again in advance, machine no. is 2662

Dear NCB Team,
My Name is Nasir Hameed Ansari
My Iqama Number [protected]
Last Four digits of my credit card: 5014
I am a Visa Platinium card holder, I was looking at Alahlionline for my credit cards under my name. I found that I am holding two credit cards with (active status) I tried to close the credit card which was not with me but later on I found that my both the cards have been closed. I called the online phone banking and complaint about the closed credit cards, I asked them to reopen my credit card, unfortunately they were not able to reopen as it was closed by myself. I asked them it was done mistakenly because I was trying to close the other card which is not with me. I asked to let me speak to the manager who can solve my problem, they replied that manager will call on your registered number. Its more than two weeks and nobody called me.
If you are unable to reactivate my credit card then please transfer SR 6189.96 to my NCB account as I owe this amount to the credit card which I paid in advance to utilize during my vacation to USA.

Also bank has charged SR 300 for the yearly fee which use to be SR 200, I think before increasing the fee you should have inform to your customers, these days many banks are offering their credit cards without any annual fee.

I and My Friends who is using Quicpay transfer to Indonesia at sunday morning, 2-April-2017 until now (15-Apr-2017) has not yet received without reasonable explanation. Already complaint to Quickpay they said complaint is not acceptable, complain to NCB they said Bank In Indonesia problem, where is gone my money ? This is what my family live in next month, how they can do this ?

Respected Authorities
Today I withdrew SR#500 from NCB ATM Shara Mina road, Old Airport, beside Taibah Fuel Station. Unfortunately, the currency was torn. No shops are ready to accept the currency. Please take required steps for the exchange of the currency.

Details of withdrawal :
Date : 19/03/17
Time : 22:30
ATM ID : WESTRG3002101482

P.S : Photo attached.
Yours faithfully,
Faisal Parappurath
ID#[protected]
Mobile [protected]

From the ncb bank of Riyadh had collected my car due to the payment due. the informed me to collect the car after your payment .but I paid all my due amount.afer that the told your car is no approved .so the ncb bank won't give your car. the contract will be closed for the month of February 2017, 2nd. I need my car back and I will be regular in payment.kindly reply me.if any decision was taken from ncb bank.
thank you
stany
[protected]@gmail.com

I hava deposited a sum of 7000 sar in ncb quick pay atm it took the amount in the cash box and was showing processing and later displayed a the message unable to process and atm card came out but cash did not came out. And after checking my balance it was showing nothing. My 7000 sar was not deposited in my account and I have registered a complain in the bank and the complain no. Is "[protected]" and the atm no. Is 5414. Daily iam going to back and meetings the manager about my concern and his only reply to me is "you have wait to some time "it is his only answer.

I have never heard of NCB Management. Last three days I have been getting these phone calls on my cell from this odd [protected] number. Thankfully I have City ID on my phone and it says it's coming from Bensalem, PA. So this women keeps calling me buy the name of (Shannon).. She don't never tell me who she is with or what she is calling me for. All she says is that it is urgent. But what I dont get, is she calls from this 215 number. But she wants me to dial some 1-800 number. But what pissed me off the most. Is that I wanna know how the **** she got my grandparents home phone number. She has the guts to call my grandparents and tell them I left there number as a reference! Are you kidding me? . I'm not paying you ****. Has anyone else had this problem before?

Since late January, the number [protected] has appeared on our caller ID with the heading Toll Free Call. Yesterday we received notice from this company dated 2/2 that the bank had charged this account off (first we knew of it) and sold it to them.

Over the last several weeks, this company repeatedly calls several times a day, but NEVER leaves a message. It not only speaks to the type of company these debt firms have become but also to the banks who continue to prolong the stress of the situation with no compassion.

Let's go after an unemployed student!

How incredibly sad that this is the nation we have become.

After 1 1/2 years of making monthly payments to satisfy a debt, the post office mistakenly began forwarding my mail to my son's new address (we share the same first and last name). I contacted NCB Management Services and even made my correspondence to what I now assume to be the fictitious person (Louis Glantz) handling my account FIVE times explaining the situation and requesting my address be changed. No one on staff was able to handle this task and my debt has now been given to an attorney's office. I am sick of people who whine about keeping their jobs but are unwilling to perform them!

I have been getting repeated phone calls from this company, from somebody by the name of steve yudek (sp). He only identifies himself and not the agency he is calling from. I did a reverse number look up so that is how I know it is this company. He is constantly calling me at work and at home and has gotten to the point where he is harrassing the switchboard operator. I will not speak with anyone that I do not know if they do not identify the company they are calling from. He has left rude and frustatrating messsages on my home phone as well which I have saved and will be reporting. Leave me alone!