firstly they try to sell you either Google search engine optimization or Facebook advertising.. be warned you will not receive either ...what will happen is ...they sneakily attempt to get you on a rolling contract which takes 30 days written notice to cancel by then you've probably already paid a whopping £500 for something that might cost £20 to do your self . These people will then threaten you will all sorts of stuff including personal debt collectors and legal action if you should cancel your debit / credit card ...
these say they work in london have a po box address in london but are really a manchester out fit with 2 adresses
/removed/
more info on him to follow...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tom Faulkner I have to agree with your comments completely. I have watched the video and they act as fake company directors and act as fake Solicitors.
Companies House Records Prove that The Social Media People lie all day long 12 years they have been in business, accordingly that hav'nt even been in business 12 months. They have broke Companies House Law in other words commited a criminal offence. I wonder what other crimes they have committed.
The Social Media People are a Scam end of story eveything about them is completely fake.
Oh, I forgot "...the ASA..."
Unfortunately, Tom McVey and his co directors whether they be fictitious or not are trying to bamboozle everybody who challenges them with threats of legal action for contravening T&Cs which are Not legally binding; as well as attempted intimidation for those who ask legitimate questions which are backed up by the abysmal and inaccurate documentation produced by TSMP.
Were there to be any truth in 'malicious' individuals bad mouthing TSMP and it associated directors and companies, there would surely be several court cases to 'clear' Tom McVey and 'friends of these heinous crimes!
But of course this would never occur as Pandora's box would be opened and the whole world would see TSMP nee Net 66 and their Directors for what they are - No good Scammers, who have No Honesty, No Integrity, Amorale and ### Of The Earth, father and son alike.
We got scammed.
Thought we had bought a 30 day 30000 impressions deal, turned out we had "signed up" for a rolling contract. Doh, feel SO stupid. Did the web check after we had signed up rather than before and discovered this site - thanks guys for posting, I cancelled our business credit card immediately in case it was debited by them in the future.
Another unhappy customer, to whom the same thing happened, posted to TSMP on Facebook. "Tom Johnson" who I assume is Tom McVey told her (I paraphrase) that she had just signed up for a month but that she could cancel the rolling contract at any time. So there isn't much point dealing with people who think in such a muddled way, is there folks?
I have read a lot here but not exhaustively. I can't see why Trading Standards hasn't taken action yet - why are they still trading? I don't get it. Has there been any kind of formal setting-out of the issues, signed by a number of people?
Best wishes,
Helen
The terms and conditions of the SMP state
'Our agreements and contracts are all made verbally by phone. '
'By paying for a service you are accepting that you have read and understood our terms and conditions set out'. -a nonsense because nobody has the chance in reality to read the term and conditions before the card number is taken and the agreement is set up). You don't get a confirmation of these terms and the reason there is no cooling off period is so that once you get to actually read these TOC you would cancel.
'Our agreements are not subject to a cooling off period'. This actually speaks volumes. What is the business motivation behind such a statement. Where a cooling off period is seen as very positive mechanism between trader and customer these days TSMP do not offer this for clear reasons.
'11.1 The Company is under no obligation whatsoever to accept the immediate cancellation of the services, or cancellation of orders incorrectly placed. Any cancellations will only be accepted if agreed in writing and within your contract period and will be subject to a 40% handling or cancellation charge. this will be 40% of the total value of the contract. Any refund given will also be minus any costs incurred by The Company i.e. directory submissions and linking strategies. In any event any setup fee and or deposit is non refundable.'
In the event of the 30 day trial we have all been subjected to, where in the TOC is there provision for a client to say we only want this trial for the 30 days. Where is there provision to confirm that demand that they only want the 30 day trial. There isn't one which makes it rather difficult to avoid triggering the rolling contract. It would actually mean giving written notice on the day of the contract being taken up. Those of us that have cancelled know that on average, despite submitting the cancellation by recorded mail, it take at least ten days to be received by TSMP office for some strange reason. It shouldn't take a rocket scientist to work out that this is intentional to put people on a rolling contract.
It is also worth questioning why an email cancellation isn't acceptable. we all see how emails are now vital evidence in all sorts of political and economic life and have been used to expose may scandals but TSMP, while using any form of digital pretext to enforce one of their famous contracts, will not accept email cancellations.
I think the reasons are quite clear.
You know what - I have never really got into all this or read the terms and conditions.
However, this thing about agreements being made verbally by phone and no cooling off period seems a little unusual.
Perhaps Tom Mcveigh or the latest face of TSMP could explain this for me.
"Due to an extremely high level of contact, and attempted poaching of business
we are no longer displaying our existing clients to new customers
If you are interested in our services please contact our Sales Staff direct on [protected]"
And I should also add that for a supposely successful company the above remark on their website
also seems rather odd.
'Poaching of business' - surely a professional business would have chosen a sligthly less emotive word. I am always one for giving businesses like this the benefit of the doubt but perhaps the fact my questions remain unanswered also speaks volumes here.
The TSMP method could be designed to make it difficult to cancel in order to enable it to exert pressure for at least 1 more month's payment (actually, by missing the 1st cancellation deadline it leaves a customer apparently owing TWO more months in order to cancel in accordance with the (flawed) T&Cs.
Once people realise they've been 'hooked', but before they discover forums like this, there is a worrying period when some at least, will pay-up believing they are contractually obliged to.
Legal advice is the most secure way of being clear about the position - and sometimes this could be free via your professional body, business association - or even the AA!
Particularly if a letter has been sent by Recorded Delivery, the date it is received (in the legal sense) is the date it is signed for, regardless of how slowly it progresses through the TSMP system. Additionally there is case law which supports the position that even a NON-recorded letter is deemed to have been delivered from the moment it is posted; the difficulty with that is it would be difficult to 'prove' it had been posted.
With reference to Edsarns point about email cancellation he/she makes a strong point. Certainly in Consumer law an email would be acceptable regardless of any conditions which the supplier attempted to impose.
It is also revealing that during the whole period whilst business is conducted TSMP use ONLY email (in my experience, and that of many others). Once TSMP decide to acknowledge a letter of cancellation - it will always be by email not a letter.
Even when customers insist that communication is conducted by mailed letter TSMP continue to send emails - but never letters.
Edsarn is right - it is very one sided in TSMP's favour. TSMP designed it that way. BUT as there are so many contentious areas in deals done by TSMP, for most customers there is probably no contract in the first place - and thus no need to cancel.
Just make sure they can't get any more money from you - unless and until YOU decide it is necessary to pay. TSMPs escalating demands are worrying at first, but no-one should feel pressured to pay more.
ooHelenoo, Tom Faulkner is correct in everything that he has posted, not only on this site but also on the BadBiz Forum site as well.
I, like numerous others, have been subjected to threats of "the debt will be passed to our partner company for collection. This may include a visit to your premises".
As Tom knows, I sought legal advice and sent a recorded delivery letter to TSMP at one of their now (in)famous London addresses. This letter stated that the legal advice I received was that a "disputed debt should be settled in a Court of Law".
From this advice I took that statement to mean it wasn't a debt - it was a disputed debt, but TSMP were adamant it was a debt.
Following further advice I wrote several emails (because this is their chosen method of contact and at least you know they receive it!) to various 'nom de plumes' (you'll find the same person has numerous names within TSMP) within their organisation asking specific questions about their further actions.
Unfortunately, because of a lack of command of the Queen's English, their answers were pretty much always the same -threats, threats and more threats, but never any action.
ooHelenoo, the best advice I can give, having been down the same path as you, is to make contact with the BadBiz Forum and 'speak' to Stephen Jones who runs the site. You will find him to be extremely knowledgable about scam companies like TSMP because of his experience in challenging companies like TSMP.
Stand your ground - you are not alone, do not do anything or be intimidated by anything that TSMP say to you.
Welcome to TSMP group of disgruntled/scammed/threatened/misled/etc etc etc group.
ooHelenoo
Welcome to 'our world'
Do not think you have been stupid; larger organisations than yourself have been Scammed by TSMP, as Tom Faulkner, Fleet Trainer, Edsarn, BadBiz 2 etc etc (there are TOO MANY to name all!) all will convey.
Read as much of the relevant posts on this site as well as well as BadBiz web site, which is a fountain of knowledge, where you will receive sound, honest and factual advice.
Welcome to the club! Watch this space, as they say, as some very interesting times are around the corner for TSMP and purgery is a criminal offense! ;)
With regard to comments made by Bad Biz 2 and the quote from the TSMP website:
"Due to an extremely high level of contact, and attempted poaching of business we are no longer displaying our existing clients to new customers. If you are interested in our services please contact our Sales Staff direct on [protected]"
1. It's interesting that the DIRECT phone number for Sales in Manchester is 272 3783 - and yet TSMPs fake Director Of Customer Service gave exactly that number as his DIRECT telephone number at his offices at Regent Street, London. (He had 'just been able to secure the number' after previously been caught out giving a 'Not in Service' one!
Strange that when I visited the Directors office address there was no-one (and never had been) from TSMP working there.
When a letter was sent to that same address it was returned 'Not Known Here'
2. Perhaps the item on the TSMP website page would more accurately read:
"Due to TSMP lying about having Blue-Chip clients, and those companies insisting that their Trademarks be removed from the website, TSMP has been forced to remove the false claims or risk legal action." (Remember e.g. Subway, Cash Generator, Menkind, Red Driving School, Interflora, TaxAssist Accountants etc).
Next they tried FALSE 'Reviews' - and removed them. (Remember: 'Eve Isk', 'Travis Perkins', Rachel Elnaugh', 'Cheap D&G Jewellery')
Then to replace 'Reviews' there is new 'Links' section - where they ripped-off other authors copyright articles, and once exposed, have removed some of them. (Real authors: Rachel Beer, Ivan Yardley, Nathan Jurgenson, Stephan Paternot, J.J. Mills)
Next lie please?
No integrity. No ethics. No honesty. - - - Loads, and loads of lies.
camilla4785, or should we say Tom McVey and his entourage? Fool child!
And what about TSMPs precious Terms and Conditions?
One of their Terms was:
"11.1 The Company is under no obligation whatsoever to accept the cancellation of the services ..."
Which of course means that if TSMP choose to decline to accept your cancellation then you will pay, and pay, and pay until such time as TSMP chooses to release you - or until 'Kingdom come' - whichever is the sooner.
Even TSMP realised that one wouldn't hold up - and they changed it: - interestingly enough when Steve Jones (BadBiz) advised them about it.
camilla4785, Tom McVey is not 'squeaky' clean. Umh was that a drug gang related incident he/you were involved with a couple of years ago? Never use the Class A that you are dealing is generally the code, not getting 'messy', paranoid and schizophrenic as always a good call!
14-08-2011
Hear some of the TSMP lies yourself by listening to the recording: http://www.youtube.com/watch?v=XsdMJgoQDqI
Hi everyone,
Thanks for the welcome - I appreciate it.
Interesting about the false identities - I can see that there are a number of fake ones hanging around their Facebook page which can be reported to FB.
I am looking forward to the report that we will get to see how well my ad is doing. I set up an identical landing page and ran an identical ad myself as soon as I realised TSMP was a pile of pants (approx 6 hours after they debited my card).
My ad ran for 6 days and at the point I got the data, theirs had been running for 14 days. According to Google Analytics there were 41 arrivals from Facebook on my landing page, and a massive 1 - yes, 1 - onto the page I set up as the TSMP ad landing page.
I can't compare the impressions though, could be wildly different as of course I now realise 30, 000 impressions is very low. I am so looking forward to getting my report which I can tell already will be illuminating. If it appears that I did not get the impressions I paid for, I hope to take it further and get my 140 squiddles back.
How did your reports look?
Helen
Camilla,
Your are not a believable character! We are concerned about TSMP on this forum yet you always wish to divert attention to Steve Jones. The fact that TSMP has the same modus operandi is patently obvious and we don't fall for it.
Dear oh dear.
More smears. Why not just answer the questions under your real names.
28 pages on this stuff and it goes on. Some folks will be saying there is no smoke without fire.
We will await the response of TSMP with interest. I wonder whether someone from the company can finally put the minds of their customers to rest. If the TSMP were such a great company why are so many people commenting otherwise here.
By the way - the SMP were invited to put their case forward on this forum several weeks back. No response.
I and others were prepared to listen. But the more I hear and read the more I think the comments about TSMP are
not wide of the mark.
http://www.advfn.com/cmn/fbb/thread.php3?id=25666207
ooHelenoo
Taking into account that the 'click through' is approximately 0.04% on average (not my figures, but easily checked if googled) I think it is fir to say that Pay By Impression which TSMP are utilising when they SCAM individuals and companies is a load of Bollocks!
Are they Scamming people - YES
Have they any integrity - NO
Have they any Honesty - NO
Have they any decency - NO
Have they any scruples -NO
Are they Scammers - YES
Are the Directors Thomas Mcvey, his dad, Neil McVey and all the other aliases they use, as well as their sister/daughter committing continual lying, bullying, threats, illegal behavior, contravening official company legislation - YES!
SCAMMERS - LYiERS - CHEATS - ### OF THE EARTH - INCESTUOUS ###S !
Draw your own conclusions and look at what has been said, not by me, by previous 'clients' of theirs - all good -NOT!
15-08-2011: Bad Biz 2 commented last night that:
"By the way - the SMP were invited to put their case forward on this forum several weeks back. No response."
and once again provided the link to another forum which would provide a more 'neutral' platform for TSMP to defend itself.
TSMP, of course has failed to take up that offer, and readers will draw their own conclusions as to why.
It's worth remembering too, that 99days ago (and back at the beginning of page 2!) the offer was also made to TSMP to present its case, by publishing ALL the documents and phone calls relating to its dealings with me. That gave them the opportunity to show how brilliantly they had done their job, and preclude further criticism from a very unhappy customer.
TSMP, of course has failed to take up that offer, and readers will draw their own conclusions as to why.
In addition to documentary evidence of the errors, misdemeanours, and crimes which have been published on this forum, have a listen to a recording, which you can judge for yourself. This continues to demonstrate some of the methods TSMP have used - and still do:
http://www.youtube.com/watch?v=XsdMJgoQDqI
The issue is the bad business practices of The Social Media People; and attempts to divert attention from this by slagging off third parties should not obscure that issue.
The Social Media People is widely, regularly and justifiably criticised, but does not answer its critics or the facts presented.
Readers will draw their own conclusions as to why..
Good Morning All,
Again we have been verbally assaulted over the weekend, the interesting point is some of these comments have been made at 1 & 2 in the morning. If anybody has any doubts as to the integrity or the business prctice of companies with the organisation, please check the ASA - The Advertising Watchdog's comments, NOT angry people making 100's of negative comments and generally defaming us.
We would incourage any genuine customers to not give out personal data to any "data poachers" on this or any other site. It transpires some of the people on here who are claiming to "offer assistance" are under investigation form various organisations and we would urge people to listen to the advertising watchdogs conclusion as apposed to comments that are just defamatory.
_________________________________________________________________________________
We have over 15, 000 social media clients and have had 21 genuine complaints.
That is 0.0014% of customers unhappy about the service.
If you are a genuine customer who is unhappy or wishes to lodge a complaint, please get in contact. Due to the amount of lies from non-customers & competitors please have your customer details ready.
_________________________________________________________________________________
Having to defend our ethics on a daily basis has now got beyond a joke. If we put a comer or full stop in the wrong place we are the victim of a tirade of abuse. If anybody who participates in these daily insults should not only be ashamed of themselves but should rethink the point they are trying to make. Why nit pick & wait for a company to make the smallest irrelevant mistake and jump on them with insults insinuating they are incompetent. We have been reported to every authority in the UK by most of you & they have all found us to comply with law.
We have worked with 200, 000 clients over the past 11+ years and we have always had fantastic feedback.
_________________________________________________________________________________
Also as long as people try to call us a "scam" and unethical we WILL continue to post details of the ASA regulation. Because neutral readers deserve facts not one person pretending to be 12's opinions & lies.
_________________________________________________________________________________
With regret we are forced to expose a few characters for their nasty tendencies, opinions & backgrounds so their wrongful claims against us can be treated with the level of belief they should - NONE AT ALL.
We may be biased, in that our organisation has been involved in business 11+ years & is now suddenly wrongfully accused of having no ethics & even "scamming". This has been a hard accusation to face as we are a family business, and our directors have taken a few insults personally and even resorted to defending their integrity themselves. Needless to say it has fell on deaf ears and accusations are constantly thrown in our direction.
We have no personal feelings either way, yes we think there is incredulous people commenting and lying on here, but on the whole we know the truth. So do our expanding clients base.
_________________________________________________________________________________
So, is The Social Media People a scam, are people right to group together to try to ruin the reputation of a company within a an organisation for 11+ years?
Let me provide some EVIDENCE not twisted words or opinions - EVIDENCE:
There was an add set up, the creator was never proven beyond reasonable doubt as the address & contact details did not match up and could have been set up anonymously by anyone. For this reason we will blank the web address, bout the info is readily available from the ASA:
ASA Adjudication on the-social-media-people-scam.co.uk
the-social-media-people-scam.co.uk
Date: 27 July 2011
Media: Internet (search engine)
Sector: Business
Number of complaints: 1
Complaint Ref: A11-154984
Ad
A Google sponsored search ad stated “Social media people scam net66-the social media people AVOID this company is a scam www.the-social-media-people-scam.co.uk.”
Issue
The Social Media People objected that the ad denigrated their business.
Response
www.the-social-media-people-scam.co.uk said the ad was produced by an individual who had worked for The Social Media People. He stated that the claims in the ad were true and that he intended to continue making similar claims on other sites.
Assessment
Upheld
The ASA noted that the complainant’s company was called The Social Media People and understood that any consumers searching for ‘Social Media People’ via Google would see the advertisers’ sponsored search ad appear alongside the search engine results. We considered that the ad was alleging that the Social Media People was a company running a scam and because we had not seen evidence to support that claim, we considered that that implication was disparaging to the complainant’s company. We therefore concluded that the ad denigrated The Social Media People.
The ad breached CAP Code (Edition 12) 3.42 and 3.43 (Imitation and denigration).
Action
The ad must not appear again in its current form.
_________________________________________________________________________________
I will also quote one of our directors responses in relation to this as it suits our view point perfectly:
I will refer back to the ruling of an ADVERTISING WATCHDOG for people to read & derive their opinions of us not anonymous, malicious & obsessed individuals.
Please read these details:
The ASA (Advertising Standards Authority) Says: "consumers searching for ‘Social Media People’ via Google would see the advertisers’ sponsored search ad appear alongside the search engine results. We considered that the ad was alleging that the Social Media People was a company running a scam and because we had not seen evidence to support that claim"
Who Are The ASA: The ASA is the UK’s independent watchdog committed to maintaining high standards in advertising for the benefit of consumers, advertisers and society at large. Visit this section for an introduction to the ASA, our remit, history and meet our senior team members.
*************************************************************************************************************
If you wish to call us a scam, please don't expect to be believed, complaints are fine, with the amount of customers we have we expect to have unhappy customers, but calling us a scam is different, not ethical & certainly NOT TRUE.
*************************************************************************************************************
We are available for contact For any body who is looking for answers, or is still unsure:
Tel: Tel: [protected]
Email: publicrelations@thesocialmediapeople.co.uk
We are happy to deal with enquiries, and answer any questions or queries you may have.
Regards
Public Relations Team
@ The Social Media People
Helen,
That is the experience of most of us. We had no response whatsoever referring to our Google Analytics, which would lead one to suspect that the ad never went up in the first place but we asked TSMP for clarification and to explain what an impression actually was, because they also use the word adverts, but we have never had a reply from them regarding this. The reply always says 'we have done what we have said we would do' and they have never varied from this type of reply. You actually get nowhere at all with them. We do await to hear from someone out there with a different story but that hasn't transpired yet.
Tsmp
Could the posts very late at night that you question actually be from your clients in a different country/time zone as I believe you have stated that you run offices in some very exotic locations?
Regards UTH
15-08-2011:
UTH makes a good point. As there are so many dissatisfied customers in UK it would be surprising if all those in the USA had experienced a better level of service.
Additionally some people who work in the hotel/restaurant trade, nightclubs etc would often be working into the small hours.
So why is it even noteworthy - let alone remarkable - that people post at all sorts of hours - other than as part of a very unconvincing smokescreen of diversionary tactics.
The issue is the appalling business practices of The Social Media People - plus of course, its inability to do anything other than cut and paste what in the first place was a dull set of rubbishy claims, only made worse by repetition, repetition, repetition, repetition.
(Note to the uninitiated: TSMP claims to be operating in USA are just to make them seem big; not really true. The phone number they give is 'Out of Service'.)
I may have missed something but how do TSMP know what time the posts are? are they privvy to different data to us.
We must remember that TSMP can trace all people posting on this forum by 'I.P. Tracking'. This enables them to know not only when you post, but who you are, and what you had for lunch.
That is why TSMP chastises people for posting after bedtime, when they should be sound asleep in order to be refreshed for the following day.
THAT'S how caring and diligent they are - watching us all carefully so we don't do anything naughty.
Or was the 'I.P. Tracking' - described to me in a telephone message from TSMP Director of Customer Service - just another lie?
Listen to TSMP tell lies - and confirm other lies, at: http://www.youtube.com/watch?v=XsdMJgoQDqI
Yesterday Camilla4785 attempted to discourage customers from visiting and registering on BadBizforum.com.
The line of reasoning is interesting - and revealing.
It is self evident that Camilla4785 wants people to believe that BadBizforum is a scam - but as the website does not charge fees, nor take money it can't qualify as a scam - which is a scheme to take money by deception or trickery.
MUCH MORE IMPORTANT though - is that Camilla4785 states:
QUOTE "to anyone who thinks they were scammed by TSMP, you are about to be scammed a second time by Badbiz. don't fall for it. learn from your first mistake. be a little smart."
If you read that statement properly you can see that the arguement being presented is that:
The Social Media People is a scam. BadBiz is claimed to be a scam. If you were to be scammed by BadBiz, it would be for the SECOND time - therefore supporting the argument that the 1st time you were scammed was by The Social Media People. And that your dealings with The Social Media People were a 'mistake' which you should avoid repeating.
So whilst that post doesn't do BadBizforum.com any favours, it is FAR more damaging to The Social Media People - who have 'scammed' you!
I would think they work out the time of posts from the bit at the top that states how long ago the item was posted. We all know how good they are with arithmetic so I really can't imagine that they get this wrong.
Having said that, they seem to have their own laws, ethics, morals, versions of events, arithmetic, etc etc, so it is possible that they are privy to different data from the rest of us.
Anything is possible in TSMP world.
I.P tracking. yes of course although I think Uth reasoning is probably more likely. Sad buggers if they are working our when people are posting.
Why?
Probably because they are unable to post anything that makes their company look good. I assume this is also why they refuse to answer any questions put to them and continue to post the same thing time and time again...Or maybe Tom had it correct and they are looking after us?
15-08-2011: The 'Anonymous Telephone Caller'
These recent posts have been an interesting diversion for the evening, and we all got chance to be a bit philosophical - but its not important. TSMP looks after itself only.
UTH states that TSMP has nothing to say which could make the company look good; and is right - nothing could be said which could conceivably defend its terrible record.
BUT - there are still things which can further expose TSMP as the bad business it is.
People have had the opportunity to hear TSMP's Director in action during telephone messages.
Listen again: http://www.youtube.com/watch?v=XsdMJgoQDqI
And then consider it against the evidence of another recording - of an anonymous telephone call made on 13 June:
http://www.youtube.com/watch?v=V9PrwTS9JA0
-
And who could the voice be?
Ah yes that would be master Thomas Mcvey with no doubt his daddy Neil Mcvey sat in the background encouraging his co director son to commit more abuse and threats to those who challenge the business practices of their Scamming company? Whilst incidentally also encouraging other members of the family such as 'little' Grace to commit perjury possibly?
Who does everyone else think the voice is?
Sounds very much like the 'Steve Jackson' that I spoke to.
Where is he now? Sabbatical. Gardening leave. Perhaps he has left the company. Or perhaps he never Steve Jackson.
posted at 8.45am for the benefit of TSMP
Good Morning All,
################################################################################
PLEASE BE AWARE THERE ARE EDITED DOCUMENTS & LIES PUBLISHED ON THIS FORUM, COMPALINTSBOARD.COM HAS OFFERED A "REPUTATION MANAGEMENT" SERVICE TO US FOR £2, 495 AND THE LONGER WE HAVE NOT PAID THE MORE MALICIOUS THE CONTENT GET ON HERE AND. WE HAVE REASON TO BELIEVE ANOTHER FORUM IS INVOLVED (badbiz) WHO IS JUST A PUPPET OF COMPLAINTSBOARD.COM AND THEY ARE NOW ASKING PEOPLE FOR INFORMATION IN DETAIL TO TSMP AND SELLING IT ON TO VARIOUS COMPANIES - ARRESTS HAVE BEEN MADE AND OFFENDERS ARE ON POLICE BAIL. IF ANYBODY IS UNSURE ABOUT US AS A COMPANY PLEASE HAVE A LOOK AT WHAT THE ADVERTISING WATCHDOG HAS TO SAY AS THEY ARE THE ONLY NEUTRAL SOURCE OF INFORMATION YOU FIND ONLINE.
################################################################################
________________________________________________________________________________
We would incourage any genuine customers to not give out personal data to any "data poachers" on this or any other site. It transpires some of the people on here who are claiming to "offer assistance" are under investigation form various organisations and we would urge people to listen to the advertising watchdogs conclusion as apposed to comments that are just defamatory.
________________________________________________________________________________
We have over 15, 000 social media clients and have had 21 genuine complaints.
That is 0.0014% of customers unhappy about the service.
If you are a genuine customer who is unhappy or wishes to lodge a complaint, please get in contact. Due to the amount of lies from non-customers & competitors please have your customer details ready.
_________________________________________________________________________________
Having to defend our ethics on a daily basis has now got beyond a joke. If we put a comer or full stop in the wrong place we are the victim of a tirade of abuse. If anybody who participates in these daily insults should not only be ashamed of themselves but should rethink the point they are trying to make. Why nit pick & wait for a company to make the smallest irrelevant mistake and jump on them with insults insinuating they are incompetent. We have been reported to every authority in the UK by most of you & they have all found us to comply with law.
We have worked with 200, 000 clients over the past 11+ years and we have always had fantastic feedback.
_________________________________________________________________________________
Also as long as people try to call us a "scam" and unethical we WILL continue to post details of the ASA regulation. Because neutral readers deserve facts not one person pretending to be 12's opinions & lies.
_________________________________________________________________________________
With regret we are forced to expose a few characters for their nasty tendencies, opinions & backgrounds so their wrongful claims against us can be treated with the level of belief they should - NONE AT ALL.
We may be biased, in that our organisation has been involved in business 11+ years & is now suddenly wrongfully accused of having no ethics & even "scamming". This has been a hard accusation to face as we are a family business, and our directors have taken a few insults personally and even resorted to defending their integrity themselves. Needless to say it has fell on deaf ears and accusations are constantly thrown in our direction.
We have no personal feelings either way, yes we think there is incredulous people commenting and lying on here, but on the whole we know the truth. So do our expanding clients base.
_________________________________________________________________________________
So, is The Social Media People a scam, are people right to group together to try to ruin the reputation of a company within a an organisation for 11+ years?
Let me provide some EVIDENCE not twisted words or opinions - EVIDENCE:
There was an add set up, the creator was never proven beyond reasonable doubt as the address & contact details did not match up and could have been set up anonymously by anyone. For this reason we will blank the web address, bout the info is readily available from the ASA:
ASA Adjudication on the-social-media-people-scam.co.uk
the-social-media-people-scam.co.uk
Date: 27 July 2011
Media: Internet (search engine)
Sector: Business
Number of complaints: 1
Complaint Ref: A11-154984
Ad
A Google sponsored search ad stated “Social media people scam net66-the social media people AVOID this company is a scam www.the-social-media-people-scam.co.uk.”
Issue
The Social Media People objected that the ad denigrated their business.
Response
www.the-social-media-people-scam.co.uk said the ad was produced by an individual who had worked for The Social Media People. He stated that the claims in the ad were true and that he intended to continue making similar claims on other sites.
Assessment
Upheld
The ASA noted that the complainant’s company was called The Social Media People and understood that any consumers searching for ‘Social Media People’ via Google would see the advertisers’ sponsored search ad appear alongside the search engine results. We considered that the ad was alleging that the Social Media People was a company running a scam and because we had not seen evidence to support that claim, we considered that that implication was disparaging to the complainant’s company. We therefore concluded that the ad denigrated The Social Media People.
The ad breached CAP Code (Edition 12) 3.42 and 3.43 (Imitation and denigration).
Action
The ad must not appear again in its current form.
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I will also quote one of our directors responses in relation to this as it suits our view point perfectly:
I will refer back to the ruling of an ADVERTISING WATCHDOG for people to read & derive their opinions of us not anonymous, malicious & obsessed individuals.
Please read these details:
The ASA (Advertising Standards Authority) Says: "consumers searching for ‘Social Media People’ via Google would see the advertisers’ sponsored search ad appear alongside the search engine results. We considered that the ad was alleging that the Social Media People was a company running a scam and because we had not seen evidence to support that claim"
Who Are The ASA: The ASA is the UK’s independent watchdog committed to maintaining high standards in advertising for the benefit of consumers, advertisers and society at large. Visit this section for an introduction to the ASA, our remit, history and meet our senior team members.
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If you wish to call us a scam, please don't expect to be believed, complaints are fine, with the amount of customers we have we expect to have unhappy customers, but calling us a scam is different, not ethical & certainly NOT TRUE.
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We are available for contact For any body who is looking for answers, or is still unsure:
Tel: Tel: [protected]
Email: publicrelations@thesocialmediapeople.co.uk
We are happy to deal with enquiries, and answer any questions or queries you may have.
Regards
Public Relations Team
@ The Social Media People
Did someone say 'ASA'? I seem to hear an fading echo, echo, echo...
Oh dear, it would appear the company calculator is out of batteries again! simple maths are not obviously one of TSMP's skill sets!
For those who did not do percentages at school, it is really quite easy.
15, 000 alleged clients (not bad getting that number in less than a years trading, surely Manchester Chamber of Commerce must be putting them up for a award?) divided by 100 equals 1% (150). To make it easy:
15, 000 = 100%
1, 500 = 10%
150 = 1%
15 = 0.1%
Do the Maths!
Only 21 alleged complaints = ? Most certainly not 0.0014% as claimed by TSMP!
How can anything they say or print be taken seriously when their 'argument' is factually flawed and incorrect, which incidentally is a copy and paste from a previous comment by TSMP that was highlighted at the time to be mathematical error!
So the conclusion is, as with the continual ASA 'quote', they have nothing in their armoury to counter any legitimate questioning of their business practices other than to print bollocks figures!
Oh I nearly forgot the visit to TSMP, by Manchester Trading Standards, to their Portugal Street resulted in Thomas McVey telephoning a previous client to threaten and attempt to intimidate ! What a class act Tom McVey is!
Tsmp
I can't understand why you haven't mentioned any of this before? It has certainly changed my view of your company to such an extent that I'm thinking about re-advertising with you.
Tom, I also think I recognise that voice. I get a call every night from him to make sure that I'm tucked up in bed ready for the morning and all the customers Tsmp have found me. Oh happy days.
Posted at 8.30 with cup of hot chocolate to help me sleep.
16-08-2011: The 'Anonymous Telephone Caller'
The Social Media is so completely out of fuel for its smokescreen tactics that it just repeats itself endlessly. Perhaps it believes that filling the forum pages with ''cut and pastes' will achieve something.
For education rather the amusement here's a small 'cut and paste' from an earlier post from me:
There are still things which can further expose TSMP as the bad business it is. Listen to this recent addition:
http://www.youtube.com/watch?v=V9PrwTS9JA0
And then consider it alongside the evidence of the earlier recording of Steven Jackson and Jonathan Barker-Smith, at:
http://www.youtube.com/watch?v=XsdMJgoQDqI
Without a shadow of doubt Tom McVey IS Steven Jackson and Jonathan Barker-Smith!
If not, Tom McVey prove different! You can not, your an appalling individual who has multi personalities and personna - possibly due to the copious amounts of powder snorted, which sadly leads to paranoia and schizophrenia of which you could possibly be subject to. Medical advice and loads of counseling should assist!
I am led to believe that using your addiction as an excuse for your behavior, does not stack up as a defense although it will be taken into account for mitigating circumstances when referred for social reports prior to sentencing; Although you Tom McVey are probably more savvy with courts of law procedures due to your personal experiences whilst in defense.
Sadly sarcasm, facetiousness and intelligence fly over the heads of TSMP and all their directors and management - guttural innuendos, threats and general abuse are their name of the game with:
No substance - No backbone - No ethics - No integrity - No customer service - No truths - No morals - No good Scammers - Deceitful - Harassing - Threatening - Intimidating ### Of The Earth McVey's, namely father Neil McVey, son Thomas(Tom) McVey, their little 'princess' Grace McVey all being liars and deceitful individuals who are well suited to the antics of pikies of which I suspect they have an extremely close link!
And wait for it '...the ASA...'! But the pressure must be on for them to stoop to the low level of reporting fictitious activities to '5050', making intimidating telephone calls all of which will bite them hard by the appropriate authorities as Pandora's box is being opened, ironically by them! Well done TSMP!