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I buy your shoes (thom mcan) all the time, usually 2 pair at a time. and when I find one that is overly comfortable I buy 2 pair the same and in all colours! The latest leather dress shoes I bought for work in brown and in black and was shocked when the heel bottom on both pair came off! The one came off while I was outside and when I can inside my work it was then wet and I almost fell!
Please let me know the status on this product and whether steps are being taken to correct this issue, , , , , I was a shoe store manager for 9 years and I know that this is unexceptable.
love the shoes, but I have 2 pairs and they both have come apart on the inside, the insole is coming apart from the side of the shoe(side of shoe is breaking down) when I try to wear them my foot goes to the side, I have always bought this brand but I feel they are made cheap any more.