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Great Fun review: unauthorized billing 66

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Author of the review
6:14 am EDT
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My credit card was charged on Feb. 19 with a bill for $139.99 for a fraud-guard service I do not want and did not request. The company designation on the credit card bill is “TLG*BuyersAdv#[protected]." On Oct. 15, this company had slipped in a bill of $149.99. When I called, they said I ordered the service. I did not remember doing so. I know I did not order the same service again just four months later. That bill gave their phone number: [protected]. On September 4, this same company slipped in a bill of $149.99. It is ironic that a company supposedly offering fraud protection is actually perpetrating fraud. I and at least one other have written the Connecticut Attorney General asking for prosecution.

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The complaint has been investigated and resolved to the customer’s satisfaction.

66 comments
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Raveena
KW
Jun 08, 2016 5:22 am EDT

i want thier email adress

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Siddhartha S Ghosh
Jun 08, 2016 5:22 am EDT

Hi,

Some company called TLG*GREATFN charged my credit card $12.99. I have no idea what this company is and why it has charged me.

Regards,
Sid

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klawsam
Mechanicsburg, US
Jun 08, 2016 5:22 am EDT

Received charge of $11.99 on my credit card on 12-24-08 and posted on 12-25-08. Called their phone number that is displayed by my bank for transaction information [protected] an they're not answering. What I want to find out is HOW they got into my bank account and WHY! I will be calling my bank and reporting this company and if necessary, get new credit card issued. What jerks!

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Bobbie Thomas
Talladega, US
Jun 08, 2016 5:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I DID NOT GIVE YOU MY CONSENT TO TAKE ANYTHING OUT OF MY CHECKING. I DON'T KNOW HOW YOU DID IT BUT I AM
GOING TO FIND OUT THRUOGH MY BANK AND A LAWYER, I WANT IT STOPPED NOW, THIS HAS BEEN 3 MONTHS YOU
HAVE TAKEN OUT $19.99 I WANT IT STOPPED NOW.YOU CALL ME.[protected]
bOBBIE tHOMAS

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Armin
US
Jun 08, 2016 5:22 am EDT

This company told me i was accepted for a £2, 000 loan. told me i would have to pay £62, 00 a month, paid back over 3 years, then took £49.99 out of my account, and not heard from them since, sent emails, phoned them over a 100 times, my bill was so high, my phone has been cut off, so i want all phone calls paid for they put me hold for over an hour every time i contact them, and then hang up on me. they should be assamed of them selfs i have 2 children and im a single mum, so i want all this money back asap.

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Maccey
US
Jun 08, 2016 5:22 am EDT

I had a call from a company stating they could give me a loan, so they asked for personal details including my bank details, but said that no money would be taken from my account until i got the paperwork throgh about the loan i was supposidly getting and i returned them, they said that when i returned them then they would take the fee of £49.99 from my account and then i would recieve my loan, i checked my statement to see that tlg loans had taken this fee from my account on the 23/5/09 but i had not recieved the paperwork they said they were sending, and until this day, i have tried contacting them but the numbers i call say they are no longer in use. this is fraud and i want my money back.

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Paula Laws
Marion, US
Jun 08, 2016 5:22 am EDT

A company called TLG Shopper45358401 is taking money out of our checking account. I have never heard of TLG
and certainly have not given anyone permission to take money from our account. We have recently moved and the money is being taken out of our account in Moundsville WV - United Bank. I am closing the account, hopefully that will stop this unauthorized use of our account.

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Marin Raducanu
Houghton Regis, GB
Jun 08, 2016 5:22 am EDT

I want my money back immediately, please. You took 99.99 from my account without my authorisation

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Marin Raducanu
Houghton Regis, GB
Jun 08, 2016 5:22 am EDT

i have no words

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marion57
Oban, GB
Jun 08, 2016 5:22 am EDT

i phoned them today on [protected] and was waiting 20 minutes to get threw with no sucsess, also got a letter saying i was approved and wanting more money after taking 49 99 out of my account last month, have being in touch with trading standards and they are looking in to them, i want my money back, they are getting away with it WHY ? ITS fraud IN MY EYES .

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stephanie
Inverness, GB
Jun 08, 2016 5:22 am EDT

this company phoned me spoke a load of rubish and then took 99.99 out of my account only now do i realise they are a cone! has any one maaged o get their money back ?

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ester cuervo
Brighton, GB
Jun 08, 2016 5:22 am EDT

They ask me fore my bank account details telling me that they need to do the credit check if im able to get the loan. Being really ignorant and wanting to have the money I've ask for I gave all my details. I just found out today that they took £99.99 in my account! Does anyone know if i can have it back?

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nelly
Wolverhampton, GB
Jun 08, 2016 5:22 am EDT

I applied for a loan and TLG phoned me and told me i'd been accepted for a loan and they needed some details. they asked various details then asked me for my bank details stressing that it was only for idendification purposes, i then queried why and they said it couldnt go through unless they could prove who i was, so stupidly i gave them the details and they stressed they wouldnt take any money out of my account. After speaking to them i checked my bank account and 49.99 had been taken out within 10 minutes of our phone call. I called them back and they said it was an admin charge, i'm really disgusted that they can do this, i complained to moneysupermarket.com because thats who i went thru and coulnt do anything. my bank couldnt stop the payment even though it was pendingas id freely given them my bank details. what can i do to get my money back, im worried they are going to take out more. can someone please get back in touch with me.

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Saskia84
US
Jun 08, 2016 5:22 am EDT

I have had multiple unauthorized charges from TLG Shopper. I have filed complaints with their company several times and they have failed to stops the charges as well as cancel the account. I have filed a complaint with my bank and cancelled my debit card yet this company TLG Shopper has managed to get my new debit card number and made another unauthorized charge just yesterday. Another concern is that TLG Shoppers seems to be taking part in Unauthorized Distribution of Personal Information as well. TLG Shopper is either charging under several different company names or they are distributing peoples personal information to companies similar to theirs since I have had charges from similar company types and charges around the same times. These people need to be stopped! I along with everyone else work hard for my money and do not like to have my money stolen.

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MR PETER
GB
Jun 08, 2016 5:22 am EDT

My name is Mr peter, i got a message in respect of a loan request from tlg loan a lady asked some question, next thing i heard was they wanted to verify my information through my account due to the information i gave them and that i will pay £49 .99 .i told them that they should send their account details to me afterthe checked, i wiil make the payment by cheque but the next thing £199 .99 was deducted from my
account on10 of april 2009 without my consent.

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Getahun
London, GB
Jun 08, 2016 5:22 am EDT

on june 2 the TLG company took £249.99 out from my account with out authorisation. apparently this company is known to many people for thier frudulent activity in the interenet complaint board website. How can I get my money back and stop further transaction from this company? I called my bank to stop any further trasnsaction but told they can not stop it. instaed I was told I had to contact TLG loans myself which resulted in futile. the company appeared to be a money laundry ### praying on valurable people who happen to apply for loans with thier company. the phone number provided with the company is not reachable. somebody out thier knows about this company and your help is urgently needed.

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milliesamkev
Bath, GB
Jun 21, 2016 4:37 am EDT

On friday 1st May 2009, I noticed a payment of £49.99 taken from my bank account, I have not contacted this company for any of their services and certainly not asked for a loan, I've tried ringing them on a phone number I obtained from the internet website, never an answer. This money has been taken without my consent, I would like to know how I go about getting it reimbursed? I've spoken to my bank, who tell me this is a legitimate company and I need to speak to them about getting my money returned, my bank will involve the police if I can prove I've not authorised TLG loans to take this amount.

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TW Power
US
Jun 27, 2016 7:04 pm EDT

This is a fraudulent company. They attempted to charge my card yet again and the bank stopped it and reissued me a new card. Why are these people still allowed to operate outside of a jail cell?

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Likkel
US
Jul 25, 2016 5:29 am EDT

This amount just started showing up as a debit out of my checking account. Don't know who it is or why me.

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Ruperte
US
Jul 25, 2016 5:29 am EDT

Never signed up for this service! Wonder how they got my CCNumber? Will talk with my Attorney concerning legal action against them.

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Robert Davila
San Antonio, US
Jul 25, 2016 5:30 am EDT

NME Mags give information to scam outfits such as TLG. Then one is charged with no authorization at all.

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askuncleprince
Luton, GB
Jul 25, 2016 5:30 am EDT

my name is princewill Igenewari i bak with HSBC and live in 183 hitchin road my email address is askuncleprince@yahoo.com my phone no is [protected] on march 3oth TLG LOANS STOCKPORT took £49.99 from my account pls i want the company to return it because am no longer interested in the loan. i will be grateful if this is done or else i will take neccessary action.
Thank you
Princewill

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Janice Converse
P. O. Box 213, US
Jul 25, 2016 5:30 am EDT

please cancel and refund my money to my credit card please and i won't say another word about this site.

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Janice Converse
P. O. Box 213, US
Jul 25, 2016 5:30 am EDT

i would like this CANCEL AND A REFUND TO MY CREDIT CARD ACCOUNT THANK YOU MY CREDIT CARD IS A MASTERCARD NAME ON THE CARD IS JANICE CONVERSE 09/08/1 AND ALSO I DON'T HAVE A PHONE NUMBER TO GET IN TOUCH WITH YOU TO CANCEL THIS ACCOUNT, I DON'T WANT ANY MORE LETTERS OR PHONE CALLS TO JANICE CONVERSE AT ALL. THANK YOU

JANICE CONVERSE ROSIE_CONVERSE@YAHOO.COM
09/08/10

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ishfaq
manchester, GB
Jul 25, 2016 5:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TLG CHARED ME FOR 49.99 POUNDS FOR NOTHING, I WANT THEM TO COMPENSATE IT,
REGARDS

ISHFAQ

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MtheInsomniac
US
Sep 15, 2017 4:29 pm EDT

I signed up with Great Fun to receive $25 back on a recent concert ticket purchase, I listened very carefully to their entire script regarding the terms & conditions, not once did they mention Buyers Advantage. I canceled immediately with Great Fun, & received no reoccurring charges.

2 months later, I notice a reoccurring charge of $16.99 from Buyers Advantage. A 20 minute wait later, a representative tries to explain to me how I signed up for an automobile gas & repair offer, it was a lengthy & comprehensive offer. I was forced to interrupt & inform the representative that I do not own a vehicle, commute by bike or public transportation, nor had plans to purchase a vehicle, so their offer would clearly not apply to my enrollment.

TL:DR: Do not accept anything but a full return from this fraudulent company! She was quick to reverse the charges when I mentioned the absence of documentation from their service, the building case against them online plus mention of a class-action lawsuit, & my preference to resolve the issue with their company versus the bank. 🙂

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