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Great Fun review: unathorized charges 75

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11:06 am EDT
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Class action lawsuit against trilegiant aka tlg great fun

This website below is starting a class action lawsuit against trilegiant. if you were one of the what seems like hundreds of consumers who were duped into this membership then follow this link and add your information. it's about time someone does something about this! it also provides a list of the names they do business under such as tlg great fun.
Http://www.girardgibbs.com/trilegiant.html

I bought a product from a company called ez comfort (personal care products), during my shopping experience I filled out their "rebate eligibility" form. turns out I wasn't eligible for a product rebate but was signed up for this $12.99 monthly entertainment card with tlg great fun. I had no idea and would not have agreed to any such thing as I am living on unemployment and can't even make my mortgage payment! and I could admit user error if I had received the card and the charge right away but I ordered from ez comfort at the beginning of february and didn't receive any correspondence or charge from tlg until the beginning of april. seems to me like if this was legitimate I would have received a letter, email or welcome package immediately and my card would have been charged in february or march.

Ez comfort is obviously getting something from trilegiant for this sleazy duping and selling of their customers to them. when I called and explained the situation ez comforts had no comments other than I applied to see if I was eligible for a $20 rebate which automatically entered me in to this card. when I asked her why they would offer a customer a $20 rebate on an order that came to $11.97 with shipping she couldn't answer. yeah, that's not a scam at all.

I called my bank to have the charge reversed but as always chase was looking out for their customers and told me trilegiant would have to authorize the charge cancellation! even after I explained I didn"t authorize the membership to begin with! i'm guessing there's an affiliation there too!

Trilegiant (aka tlg great fun) canceled my membership and agreed to refund my account but it would take 1-2 billing cycles which means if they follow through (which does not appear to be there usual practice from all the complaints) i'll see that money in 1-2 months.

I have other personal issues going on and need to cancel my bank account now so i'll never see that refund. I tried to explain that to tlg but it fell on deaf ears. i'm out the $12.99 but I signed up for the lawsuit. I suggest anyone else with complaints do the same thing. don't forget to write a complaint about or to the company that gave you up to trilegiant too. orbitz, ez comfort, priceline, etc. they're getting something from trilegiant in order to hand you over like that. I don't know whom i'm more pissed at trilegiant or the company who gave them my card! either way both have lost a customer!

As a side note for the poster who stated they worked for tlg and it was not a scam but customer failure to read the fine print... search the internet, I found 3-4 different sites on my first search devoted to page after page of complaints from customers who did not know they were being signed up, who were charged several months after their original non tlg purchase that led to their membership, and who were charged repeatedly after receiving a cancellation confirmation # from tlg. while I can agree that if you were charged for several months or as one poster stated years before realizing it then that is a personal issue but for the hundreds of other consumers who responded immediately (some of us while the charge was pending) on the basis of a product"rebate eligibility"or"protection" this is a scam! or it would be in large bold print that you are being redirected to an entertainment value card and it would happen at the end of your purchase not during it and people would recognize the name on the charge.in that case there would be at the most maybe one page of complaints not more than 13 on this site alone. how does it feel to know you make your living off other peoples frustration, tears, and loss?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

75 comments
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Ferd Duyanen
Jul 24, 2007 12:00 am EDT

I called my bank and i told them about this illegal or unauthorized charges on my card and they have no idea either. I think this company is robbing us of our identities. I say it's "Identity Theft".

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Eli Becker
Aug 19, 2007 12:00 am EDT

As a Quicken user, I recognized this bogus charge on its second appearance. It appeared on my charged card as TLG*GREATFN55506578AUG. Google search revealed a vast number of complaints against this company. I called mastercard and they immediately recognized the scam. They advised me to call [protected], Great Fun's office number, and protest the charges as unauthorized. Mastercard's security said that I should have no trouble getting the credits issued for the two months activity. TLG stands for Trilegiant and their strategy appears to be to piggyback transparently onto some other purchase and then assess a small enough monthly fee that a busy person won't notice the unauthorized charge! Despicable.

I am grateful to this site for helping me instantly recognize the scam as a scam.

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Magali Guzman
Oct 23, 2007 1:25 pm EDT

I understand! They did he same thing to me! a total fraud!

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Gopal Basaula
Nov 28, 2007 12:07 pm EST

TLG Great Fun is fraud. They charge me $11.99 without my notice. I never know and make online purchase.

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Michael Jones
Dec 08, 2007 12:00 am EST

I had charges for $109.99 appear on my credit card. Called the company and submitted a dispute. This company is a ripoff and needs the Feds involved in this.

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Sabrina Sapp
Jan 24, 2008 12:00 am EST

I don't have any idea who these people are but, I will be contacting an attorney in regards to the unauthorized charges to my checking account. I check my online banking daily and I noticed that a charge of 11.99 has been debited from my account. I called this TLG Great Fun the office was not open as of yet. I will be demanding my funds be returned to my account and notify my banks fraud department to be aware and not to allow these people to debit my account. Something needs to be done and these people should be prosecuted to the fullest extent of the law and consumers should be warned on a regular about these types of scam artist.

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Max
Feb 09, 2008 1:25 pm EST

tlg great fun is a scam and should go to jail where is the cops? Who is running this great fun? Put them behind bars where they belong.

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Mollie Dox
Feb 12, 2008 12:00 am EST

I ordered several items off the internet around Christmas. When I checked my credit card bill I assumed it was something that I had purchased. I just realized that my card has been charged at least 4 times. I called the Great Fitness who basically said it was an agreement I made when I ordered from CustomDirect. I have never ordered from them. Great Fitness will not refund my money but did offer to give me vouchers that I could mail in with receipts of new purchases I made. $10. for 4 different purchases. Not acceptable. This is such a scam.

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wargine escobar
Feb 13, 2008 10:53 pm EST

Ok i just wright a complaint awhile ago about this company that there taknig out money from my account i just found out right now that theve been taking out money since august till feb, this people are crazy, i want my money back 69.93 to my account pls, once again this the no that they gave me [protected] and the cancelation no w6397270213.

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RICK DAVIS
Mar 07, 2008 4:11 pm EST

I too found a $12.99 charge to my debit card from TLG*GREATFUN. I called the 800 number & the lady told me I'd signed up thru CLASSMATES ON LINE. I told her I'd never heard of them & waqnted this to stop. She told me several times that this was a grear service & wanted to tell me all about them. I kept telling her I was not interested . I told her all I wanted was my money back in my account, this to never happen again & my name taken off their list. She finally seamed to be willing to help me. she told me I would be credited back ( in a month ) and name taken off list. So Classmates on Line is another site to be carefull of if you sign up.

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Angela
Mar 17, 2008 10:33 am EDT

I have also been charge by Great Fun. They have charged my credit card twice.

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janette pelayo
Apr 18, 2008 6:20 pm EDT

i called in your customer service last feb to stop the monthly charges of this great fun that I havent used it since it was issued and i dint need it . they chraged me 11.99 per month to my debit crd . I want my money back

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Sabrina villalon
Apr 21, 2008 10:26 am EDT

I ALSO RECIEVED THIS OFFER WHEN I BOOKED A FLIGHT WITH PRICELINE AND I DID AGREE TO THIS DEAL BUT NOW I REGRET IT. I AGREED TO IT TO RECIEVE 15% OFF THE TOTAL FLIGHT WHICH WAS ALMOST 800 DOLLARS BUT I ONLY RECIEVED A CHECK FOR 45 DOLLARS WHICH TO ME SHOULD HAVE BEEN MORE. I TRIED TO CONTACT THE COMPANY TO CANCEL THE MEMBERSHIP BECAUSE THEY SAID I COULD IF I WASN'T SATISFIED BUT I CAN'T GET A HOLD OF ANYONE SO I STILL HAVE THIS MEMBERSHIP AND IT IS BEING DEDUCTED OUT OF MY ACCOUNT MONTHLY. I DON'T KNOW IF THERE IS SOMEONE OUT THERE THAT CAN HELP ME AND AT THE SAME TIME DO I CASH THE CHECK THAT THEY SENT ME.

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1student
May 12, 2008 5:42 am EDT

This company is pulling latest CC scam. They are 3rd party running off priceline.com to view tickets. I did not authorize this charge but did use CC 4 mos ago to purchase a ticket. They must store your CC information. I am disputing charge at present. This is scam to rip people of via the internet... watch out!

My credit card company knew exactly who and what I was talking upon the mention of GREAT FUN. After doing some internet research I dis covered this has been an on going thing since 2006, maybe even soon. Why hasn't any organization or watch dog group taken this company down a notch.

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Maiden1267
US
May 27, 2008 6:25 am EDT

Small amount? They hit my credit card for $119.99! Orchard Bank refuses to see this as a fraudulent hit on my card and wants me to call the ###s who stole from me to get it back. I'm disgusted with both of them.

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George
Jun 11, 2008 9:54 pm EDT

There seems to be hundreds of complaints about this company, Great Fun, TLC, revolving around the same subject: unauthorized charges to credit cards. Ditto for me--twice. When this happened the first time I managed to get someone at the company who told me my "subscription" was canceled. Nice of them to cancel something I never signed up for. Several months have gone by, and now I discover another charge, this time for $12.99. Seems to me that some lonely lawyer out there could have a field day with this outfit. They are getting credit card numbers (sold to them by legitimate on-line companies?) and simply charging the cards. One of the complaints I read rang a bell: the complainant stated that he had not had this charge until he used Orbitz on line to set up trip. Same thing with me! Maybe, maybe not, they are the culprit here. Nevertheless, this Great Fun outfit is blatantly stealing from people's accounts. I have just requested a new credit card to stop the charges. In the meantime, it seems to me this is fertile ground for a class action suit.

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Phyllis Tilley
Jun 30, 2008 9:45 pm EDT

Does anyone have a way to get a hold of TLC Great Fun because they have my debit card number?

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Tippie
Jul 21, 2008 12:49 pm EDT

I got charged 11.99 from GreatFun and not knowing what the services were and how I got into it. Mine started from Jun 10, 2008, I did n't notice it till today. I called my credit card company and was suggested to contact GreatFun directly as the charges could not be disputed. I called Great Fun and found out that I somehow got signed up via priceline.com. Its a membership annual service charges. I told them to stop it immeditaly and asked for credit back . Haven't got my credit back yet. This must be stopped right away. Be aware when you shopped online.

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SAMANTHA LEWIS
Aug 05, 2008 3:31 pm EDT

DO NOT KNOW THIS COMPANY, HAVE DEBIT OF $35.99. DATE 08-05-08

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HS
Aug 06, 2008 10:16 am EDT

My girlfriend too they sustract 11.99

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thomas k. hollywood
Aug 11, 2008 1:22 pm EDT

took 59.99 out of my account without my permission or authorizion.

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Ken Dobbs
Aug 19, 2008 8:50 am EDT

I believe this is related to Traveler's Advantage. I never signed up with Great Fun.

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Hyunsoo
Sep 01, 2008 7:15 am EDT

since June, every month from my account unauthorized money comes out.
every month exactly $11.99 and it is descripted by "PURCHASE 90630826018917944262401 ON 08/26 AT TLG*GREATFN55820695AUG [protected] CT"
I need my money back and stop this situation.! Right now.

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SHARON
Oct 15, 2008 2:41 pm EDT

I HAD NO IDEA WHAT THIS CHARGE WAS FOR. WHEN I CALLED TLG I FOUND OUT IT WAS FROM SOMETHING I CLICKED ON WHEN I BOOKED A ROOM WITH PRICELINE. I AM VERY UPSET THEY LET MY CC NUMBER TRAVEL ONTO TLG. I DID GIT A CONFIRMATION NUMBER TO HAVE THE $11.44 CHARGE CREDITED TO MY CC ACCOUNT. BE CAREFUL WHEN YOU ROAM AROUND THE SITES YOU ARE ON. YOU JUST MIGHT SIGN UP FOR SOMETHING YOU DONT WANT.

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Josh
Nov 02, 2008 12:20 pm EST

Who the Hell do these people think they are, tryin to charge my card for something I never authorized or have any knowledge about...

Valerie
Valerie
US
Nov 07, 2008 11:39 am EST

Was sent a postcard stating my credit card would automatically be charged for a membership renewal to Great Fun unless I called the provided number and canceled. I don't remember signing up for the membership so I decided to call and cancel. Received a automated runaround to a recording stating that due to the high volume of calls, my call could not be processed please try later. Tried several times and received the same result.

On Trilegiant's website they listed their affiliates and all their phone numbers. Called Great Fun directly and was able to cancel the membership that way. If you are experiencing the same problem, please try the route that I took for satisfaction. www.trilegiant.com

I am keeping my fingers crossed that the membership was actually canceled.

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Josh Robison
Nov 17, 2008 10:59 am EST

I have been getting unauthorized charges on my account for 11.99

Valerie
Valerie
US
Nov 18, 2008 11:05 am EST

I was purchasing an item from Footsmart on -line and while completing an order, I was sent to this greatfunsite.com not realizing it. It was for an offer of 20.00 off my next order which I thought was with FootSmart. I signed up and lo and behold it is a program that charges 11.99 at the time. Now I have a charge of $11.99 a month showing up on my account.

I didn't realize it but notice it on my bank statement. I called the company on Nov. 4th to question the charges and was informed that they have been trying to contact me to send me my great discount card... hello... they have my address which I confirmed at the moment. So I canceled it. They have been receiving $11.99 for the past 6 months. That I have not received no services for.

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pragati
Nov 21, 2008 12:07 am EST

these frauds have been charging my credit card for the service that I never used and heard of.

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Russell Vargo
Nov 22, 2008 11:03 am EST

Great Fun took $12.99 out of my personal bank account without an authorization. I want my money back and never want to have anything to do with this company again. This is rediculous.

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Fred
US
Dec 30, 2008 7:05 am EST

Charged my credit card without my OK.

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Gunthar Stroman
New York, US
Dec 31, 2008 3:24 pm EST

charges my account every other month

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Gunthar Stroman
New York, US
Dec 31, 2008 3:29 pm EST

When you organize and bring a class action suit let me know.

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Ken
Redmond, US
Dec 31, 2008 3:43 pm EST

Just noticed a monthly re occurring charge on my American Express credit card. Great Fun for $11.99. This was done via Fandango, and I have complained to them. This is underhanded and not fair. How can they get away with this? I have googled the company, I see I am not the first.

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Chris
San Antonio, US
Jan 13, 2009 10:30 am EST

How do these folks get your bank info? This is so wrong. I think it may have been through a purchase I made with Chadwicks. I will never buy through Chadwicks again as they appear to be in cahoots with some sleezy companies.

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dana
US
Feb 09, 2009 10:12 pm EST

I complained to the bank that TLG had been charging $11.99 on my account every month for the past four months. They gave me TLG's number and i called them up and told them to stop charging on my account. They said they would cancel my registry and that they would even refund my money, but they didn't. not only that, they even charged my account this month again.

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Marshall Curson
New York, US
Feb 22, 2009 12:07 pm EST

My wife has patronized both AMC theaters and Loews Theaters, and, magically, she was enrolled in a Great Fun Membership.

As a foreign national, she is not accustomed to the Great American Ripoff, and, as an American Citizen, I know that "Caveat Emptor" does not apply to contractual agreements such as this one.

I am happy to join my voice to yours in this complaint.

Marshall Curson
New York City

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Patrick S.
McHenry, US
Feb 24, 2009 8:50 am EST

While viewing AMEX billing statement, noticed $11.00 charge paid to "Great Fun". Looked up "Great Fun" on internet and found many complaints regarding this company and related companies or branches, posting fraudulant unauthorized charges to credit cards. I called today(2/24/09) to dispute charge and inquire about service and cancel. I was told that I signed up for a travel club and was automatically enrolled in "Great Fun", and was sent a packet? The service was free for 30 days, and charges started after that period because I did not cancel?

I believe this was the first charge and was told there will be no further charges. How many millions of dollars have these people aquired in this manner?

Patrick S.

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Hem
Detroit, US
Apr 29, 2009 12:38 pm EDT

I keep getting billed from Great Fun because I went to Priceline.com and made reservations. I was asked if I wanted additional savings I said yes and they have been taking money out of my account since then. All I wanted was additional savings not additional charges. I don't want this.

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upset at greatfun
Far Rockaway, US
May 14, 2009 1:07 am EDT

Can greatfun be sued? I've been having the same issues!

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