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Great Fun review: unauthorized charge $99 98

M
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9:31 pm EDT
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Tlg*great fun / tlg*shoppers advantage complaints sorted by date
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Tlg*great fun / tlg*shoppers advantage
Unauthorized charges

Complaint rating:
Pos debit tlg*great fun [protected]

Pos debit tlg*shoppers advantage [protected]

This charge of $99 appreared on my most recent (july 2009) chase credit card and I have no idea what it is and it have not been authorized by me...

Maurine c hoffman
6565 w hoover pl
Littleton co [protected]

Previous balance $0. 00
Purchases, cash, debits +$99. 99
New balance $99. 99
This statement is a facsimile - not an original
Account activity

Date of
Transaction merchant name or transaction description $ amount
06 / 26 tlg*shopperadv3939312 [protected] ct 99. 99

Finance charges
Finance charge transaction
Daily periodic rate corresp. average daily due to fee / accumulated finance
Category 30 days in cycle apr balance periodic rate service charge fin charge charges
Purchases v. 04997% 18. 24% $0. 00 $0. 00 $0. 00 $0. 00 $0. 00
Cash advances v. 05271% 19. 24% $0. 00 $0. 00 $0. 00 $0. 00 $0. 00
Total finance charges $0. 00
Effective annual percentage rate (apr) : 0. 00%
Please see information about your account section for balance computation method, grace period, and other important information.
The corresponding apr is the rate of interest you pay when you carry a balance on any transaction category.
The effective apr represents your total finance charges - including transaction fees
Such as cash advance and balance transfer fees - expressed as a percentage.

Statement date:
06/20/09 - 07/19/09

Minimum payment: $10. 00

Payment due date: 08/13/09

Cardmember service
Po box 94014
Palatine il [protected]
08/13/09 $99. 99 $0. 00 $10. 00
Make your check payable to:
Chase card services.
Please write amount enclosed.
New address or e - mail? print on back.

Put your account on vacation mode! visit chase.com today!
Sign - up for account alerts to get balance and due date
Reminders, even pay your credit card bill
From your checking account - automatically.
Or, go paperless. safe, secure, available 24 / 7 anywhere!

To contact us regarding your account:
Mail payments to:
P. o. box 94014
Palatine, il [protected]
P. o. box 15298
Wilmington, de [protected]

Send inquiries to:
By telephone:
Visit our website:
Www. chase.com / creditcards
Address change request
Please provide information below only if the address information on front is incorrect.
Street address:
City:
State:
Zip:
Home phone:
Work phone:
E - mail address:
In u. s. [protected]
Español [protected]
Tdd [protected]
Pay by phone1-[protected]
Outside u. s. call collect
[protected]

Memo signature
Date 56 - 1551 / 441

This document contains an artificial watermark, absence of this feature will indicate a copy
Payable through:
First usa, westerville, oh 43081

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer

Maurine c hoffman
6565 w hoover pl
Littleton co [protected]

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer
Maurine c hoffman
6565 w hoover pl
Littleton co [protected]
Date:_ check number:
Paid to: _
Amount $_
Void void void void void

Must post to your account by the posting date / void date of 09/17/2009 to get the apr stated in your offer
Maurine c hoffman
6565 w hoover pl
Littleton co [protected]
Date:_ check number:
Paid to: _
Amount $_

Federal banking act of 1987 - federal reserve blg. cc

Do not write, stamp, or sign below this line
Reserved for financial institution use*
Federal banking act of 1987 - federal reserve blg. cc
Endorse here

Reserved for financial institution use*
Federal banking act of 1987 - federal reserve blg. cc
Endorse here

Reserved for financial institution use*

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

98 comments
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kmmcolo
Denver, US
Feb 22, 2010 3:28 pm EST

I just realized that TLG*SHOPPER has taken $8 out of my account each month for the past 18 months, totalling $144. Apparently this happened when I rented a moving truck from Budget back in August 2008. I think I got a discount in return for signing up for Traveler's Advantage, which I could cancel within a month. I canceled Traveler's Advantage, but it was a pain. I kept receiving mail from them and called them a few times to make sure it was canceled. But I don't remember ever signing up for Shopper's Advantage! The two are connected, I guess when I signed up for one, I signed up for the other. I just called Shopper's Advantage and asked them to cancel my "membership." I'm going to fax a request to them to refund my money; we'll see how that goes. The fax number is [protected]. I'll try to remember to post a follow-up.

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Cyntha
Seekonk, US
Mar 02, 2010 11:21 am EST

This has happened to me as well. When booking with Days Inn, I agreed to a 30 trial with Travelers Advantage. Cost was one dollar. I cancelled within the 30 days. I continued to get a 15.99 (TLG shopper) charge on my credit card number. I was told this is because I only cancelled wtih Travelers advantage and not the sister company Shoppers Advantage. I called Shoppers Advantage to cancel and the rep did this quickly but hung up on me when I demanded that it be cancelled retro to Aug 09. I called back and spoke with a supervisor and was told that she could only cancel 4 of the charges. I told her that I was calling the federal trade commision and wanted the Companys full name and address. She gave me the name of Affnion Group, PO Dox 6100, Westerville, OB 43080. The related companies are Travelers Advantage and Shoppers Advantage. In closing, she then told me that I would received a full refund (8 charges) in 4 days. Hopefully this will happen.

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Chaira
Rockport, US
Mar 05, 2010 4:47 pm EST

I also have been scammed by this company. They are a ripoff. I called them back in October of 2009 to cancel and February 2010 they decided to take out $14.99 for something I didn't even know about! Today (3/5/10) I spoke with 3 different people at their company telling them I cancelled months ago and they are idiots! Now going to contact bank. I had to hang up on one of them cuz they just kept rambling on about how wonderful the program is. Everyone just be careful, these companies are not consumer oriented, they just want your money any way they can get it!

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Rageing bad
Dyersburg, US
Mar 11, 2010 8:02 pm EST

Scam scam scam they have taken me for $64.00.Every time I call them they give me a different answer.One time i will get a partial credit next time they will not give me anything back.I have not received any gas or service from these scammer's they are not fit to be called a company.I have e-mailed the Tn. attorney Gen. on this rip off gang of thieves.I have canceled membership back in Nov. yet i still get charged.Next BBB.My hope is that this bed of thieves will have to do some prison time for ripping off hard working families.

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ninac4116
Miami Beach, US
Mar 12, 2010 3:45 pm EST

I signed with these fast talkers while renting a Budget car. I thought it was a promo through Budget. Unfortunately, right after signing with them I googled them and then learned it was all a scam. I called to cancel 2 minutes later, but I was not yet in the system. I am officially in the system today (3 days later) and have called to cancel. I have received a cancellation confirmation number. I haven't used their services and will hopefully only be billed $1.00 due to the "trial period." I'm just concerned that they will continue to charge me, despite having a cancellation confirmation. My boyfriend says I should avoid any problems and just cancel my credit card so they can't bill me in the future. I don't know whether to do that and go through the hassle of canceling my credit card, or if I should *trust* that they will not bill me. Suggestions?

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RobbedBlind
US
Apr 08, 2010 8:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was hoodwinked! I use my debit card a lot, so I didn't realize that I have been charged 15.99 three times by Shopper's Advantage. I knew these people were shifty, so I kept the note I was writing on when I cancelled the service and the Great Fun service as well. When I called SA they asked for my conformation number and they said the one I gave them was only good for Great Fun. You ### owe me 48 Jr. Bacon Cheeseburgers and I will find a way to get it back!

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cceeiiss
Linwood, US
Apr 13, 2010 10:06 am EDT

TLG*Shopper########APR is a charge for a Shopping program I called customer service [protected] to cancel and get a refund. I spoke with Kenyetta Draughon a supervisor of the fraudulent company (Kenyetta by the way was very helpful and quickly said I would receive a refund) she said I verbally authorized the charges. I guess they have been happening since November 2009. I told her that was incorrect and that I never received a welcome packet… all the usual complaints. This company is CRAP and fraudulent and will take all the money they can from you.

FRAUD FRAUD FRAUD

BEWARE OF TLG charges

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knoedel
Chicago, US
Apr 17, 2010 1:57 pm EDT

I just found out that Haband did it to me. They have been sending me more and more crappy fake services ads, which I have just thrown away. Evidently, they put me on the TLG* list, somehow, and they have debited my account $130.90 so far.
Although I like some of Haband's clothes, I have just ended my relationship with them.
Don't buy from any of these companies. False or misleading advertising is a criminal offense in most states.

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dimend
Memphis, US
May 11, 2010 3:14 pm EDT

I just noticed today that TLG shoppers advantage billed my account for $15.99, I called my banking institution to find out who and what TLG was...needless to say, they could'nt tell me much so I looked TLG up on line...I spoke with a reprsentative that informed me that I was enrolled in their program when I signed up for travelers advantage...HA! I cancelled that months ago! I asked to be removed from their list as well, I was told that it would take 24/48hrs to do this and 7/10 business days to receive my refund...after reading this complaint board I can only pray for the best.

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lilimar
Winter Haven, US
May 26, 2010 5:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i dont want you guys to take money from my checking account i dont even know who you are i dont want your offers or whatever thing are you selling or offering do not take money from my accnt no more please i dont know why are you doing so. thank you stop it!

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shirley pryor
orange lake, US
Aug 01, 2010 8:07 am EDT

I had a 65.00 drawn out of my account and have no idea what it's for. Has any got thieer money back from TLG.

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TLG VICTOM
Bronx, US
Aug 08, 2010 3:14 pm EDT

I have been charged 4 times for something I never even charged. Whoever you are TLG SHOPPERS AND TLG EVERYDAY IF YOU TAKE MONEY OUT OF MY ACCOUNT ONE MORE TIME I WILL GET MY LAWYERS TO GET YOU SHUT DOWN AND NEVER CHARGE ANYONE AGAIN!
BACK OFF AND IF I FIND ONE MORE CHARGE YOUR FAKE BUSINESS WILL BE SHUT DOWN!~!

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M W SMITH
GEORGETOWN, US
Aug 11, 2010 7:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

NEVER HEARD OF THESE IDIOTS, BUT MY MASTER CARD HAS. THEY BILLED ME TWICE AND I CONSIDER THIS TO BE IDENTITY THEFT AND FRAUD. HOPE THE TX AG FILES CRIMINAL CHARGES.

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khans80
Las Vegas, US
Aug 19, 2010 11:19 am EDT

Scammers! NEVER signed up for this! I called and talked to Kathy Folk, she took the charges off.

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Jhylia
Lexington Park, US
Aug 27, 2010 3:52 pm EDT

I am on the phone with Courtney at this number right now: [protected] and I am being told that I was connected through their service by Super 8 motel. I explained to her that I noticed 2 charges of $1.00 each on my account and wanted them removed and refunded. All the while I am asking for this she begins to explain the service and the benefits included. I told her that I am not interested and she says "let me also tell you about another benefit"; I stopped her mid sentence and said that I was not interested. I asked for a complete refund and she said "It is only $1.00" and I said "yes, but it is my $1.00 and I did not sign up for anything". She said she would cancel the memebrship but she would have to speak to her supervisor about being able to refund the $1.00. I was placed on hold and moments later told that I should expect my refund to post within 7-10 days.I will be keeping track of this!

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willgetmymoneyback
US
Sep 16, 2010 12:50 pm EDT

I was charged $1 each from TLG*Shoppers, TLG*Great Fun and $1.95 from MVQ*Privacy Matters. We saw the $1.95 debit from MVQ and immediately had my debit card shut off but apparently my info was already handed over to these TLG crooks as well because, since they were pending when the debit was turned off, they went ahead and came through. In addition to those charges, which began only two days ago, we were just informed that they attempted to debit $395 with my card number today but were denied since it had been shut off. I guess it starts with a very small fee to test the debit number and escalates from there, often swindling hundreds and even thousands of dollars. I was told not to underestimate the lengths these people will go to in order to retrieve your information. Apparently, they are able to obtain files and information (such as your credit report) and can directly access your checking account. Even though we have turned off my debit card and are awaiting a new one, we were advised to close our account all together and get a whole new checking and savings account. This is absolutely ridiculous! How in the world can they get away with this!?

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Erin Knochel
Williamsport, US
Sep 22, 2010 10:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stop taking money out of my account I did not give you permission. I don't even know what company you are. So leave me and everyone else's bank accounts alone. I would appreciate a refund.

Thank you,
Erin

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mcrorka
US
Sep 30, 2010 7:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had this same problem after booking a room with Days Inn in Sevierville TN. I booked a room at Days Inn Apple Valley, and have numerous charges coming out every since. HOW do you get this stopped

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ecr2011
Long Branch, US
Oct 02, 2010 6:28 pm EDT

I too have new charges from the TLG shopper with the [protected] number. Now I have to wait until Monday. Furthermore, last month I had a charge that I had to ask them to remove and now another one is showing up with a new account number!

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dandim23
US
Oct 09, 2010 4:09 pm EDT

this just happened 2 me recently 10-9-10 ive been charged 19.99 each month for 3 months so far i went to my local bank of america and told them what was happening and they cancel my debit card and called there fraud department and reported them someone needs 2 stop these [censor]s they have made millions of dollars by us working r [censor] off 2 make a living while they sit back with there feet up and collect our money...hopefully the charges stop now that i have a new card we will see what happens...good luck 2 the rest of u

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kiru2006
Houston, US
Oct 29, 2010 11:10 pm EDT

I got charged $19.99 after i booked a ticket by priceline on aug 16 2010 and they charged me 19.99 on 9/27/2010 and 10/27/2010. i didnt notice the first one but on the second one, my bank charged me $35 overdraft. when i searched this online, i founfd out that i am not the only one.there are thousends of people. and most of them bought a ticket from priceline.com .
Does that mean priceline is also fraud?

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kiru2006
Houston, US
Oct 29, 2010 11:17 pm EDT

I got charged $19.99 after I booked a ticket by Priceline on 8/16/10.they charged me twice so far on 9/27/10 and 10/27/10. I didn’t notice it on the first time but on the second one, my bank charged me $35 overdraft. when I researched this affair on Google, I found out that I am not the only one . there are thousands and thousands of people. plus most of them bought a ticket from Priceline. Does that mean Priceline is also fraud?

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Philip L
Belcourt, US
Nov 15, 2010 4:01 pm EST

My wife and I just noticed a charge of $16.99 from our account we've never heard of TLG Shopper. we are not members to any TLG SHopper we never signed up. we want these charges stopped. I called the [protected] number and the [protected] been on hold every time how can we cancell something when you don't know where they are or what they are for. i've been on hold now for over 10 minutes i will be calling my bank next.

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TiredOfCorruption
Burns, US
Nov 23, 2010 8:38 pm EST

TLG Shoppers wont stop ripping you off even if you call them. They may say you will get a credit issued but YOU WONT. I Called the BBB in Westerville OH where TLG operates from. There is no such business in Ohio.. The phone number listed belongs to Affinion Group, 6 High Ridge Parkway, Stamford, CT 06905

In order to stop this here is what HAS to be done. You need to write a letter to Affinion Group, showing your name, TLG name and address. (TLG, PO box 61000, Westerville, OH 43086 - which may be bogus info but this is what Sean Rehouna a supervisor gave me yesterday. He would not give me a physical address) The problem, what resolution you want (which should be to put the corrupt company out of business) Your CC statement, blacking out CC number. Make copies, send registered mail and hope that it will stop.

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J-R
Ellensburg, US
Dec 18, 2010 4:46 am EST

Make sure to get both cancellation confirmation numbers from Travelers Advantage 800.548.1116 and Shoppers Advantage 800.526.4848.
American Express refunded-reversed the erroneous charges over the phone after explaining we had already cancelled our membership within 30 days.
Provide both confirmation cancellation numbers to your financial institution when filing your dispute. Your financial institution may take care of it all on your initial call without having to follow-up on your dispute status. Also take a look at the company behind these company's at trilegiant.com.. TrileGIANT represents 14 company's you may want to watch out for. JR

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tsnow121
Plano, US
Feb 20, 2011 1:49 am EST

happened to me via renting budget truck. 6 months later i started getting hit. i called my bank, they said to call them... when i called theni demanded a full refund and cancelation. they agreed. a month later and their doing it again. idk why everyones freaking out on what to do though... call... your...bank... then call them... if they dont give it back... file fraud. no biggie. its my next step if it happens again.

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TTTxyz
US
Feb 25, 2011 12:20 am EST

From choice hotels some how got my info and started charging for a while in two different names, one is Every day Guest and Shopper Advantage. Stealers..! Be aware of these guys... Choice hotels.. if it is not your business, please fix it. I will not stay in your hotels anymore!

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D7lop
Randolph, US
Mar 12, 2011 3:03 pm EST

I am in the same situation as everybody here. call the company cancel your membership, and ask them for the cancellation #. call your bank and cancel your cc. The bank will refund you the money and will dispure with them. If you dont cancel your cc, after few months tell will start deducting money out of your account again. They are dispicable human beings and take advantage of hard working people. In my case i tend to "trust" people thats why I wasnt checking my account. Is not after i got a bank of america apps on my iphone and check my accounts transactions that i saw that, Bugget Savers, Shoppers Adv. and Great Fun was taking money out of my account for the past 4 months. Each company deducted 19.90 a month, u do the math. I was so mad that even cried on the phone when talking to them. Not only because they took my money without my knowledge, but they are lying to a lot of innocent people out there, and they think its ok. I will rather work at mcdonalds that represent a company that its a disgrace to society. They shold be ashame of themselfs.

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Aly Wooten
US
May 18, 2011 6:56 pm EDT

I got over $100 stolen from me by the same company also. I called and canceled, they said they canceled it when they didn't. I still recieve deductions from my account even after they said they canceled it. They also signed me up for us weekly magazines without my approval and took another $100 out of my account for those magazines. These people need to get shut down.

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brutus257
Benson, US
Jun 03, 2011 5:35 pm EDT

I just got a charge on my card from these people and never signed up for anything. how do you get your money back?

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Roxy07
US
Jun 09, 2011 10:55 pm EDT

I just signed up with them today- initially the call was for enterance into a sweepstakes for national magazine exchange . They offer a visa gift card ($40 ) and 30 day trial for using their coupons/savings . Same deal with the shoppers advantage. The customer service numbers for the services national magazine exchange is [protected]. Great fun [protected]. Shoppers advantage [protected].

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Roxy07
US
Jun 09, 2011 11:10 pm EDT

I just signed up for their services . I originally call to enter a sweepstakes for national magazine exchange (cuts service #[protected]) in addition to this I'm getting Great Fun (cust service # [protected]) and shoppers advantage (cust service # [protected]) with a gift card from each service and a 30 day trial ) .

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Roxy07
US
Jun 09, 2011 11:11 pm EDT

Excuse the double entry

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dagr8almighty
US
Jun 21, 2011 1:53 pm EDT

Just called to cancel both TLG Shoppers and TLG Greatfn both for $19.99. They said I would be getting a refund for the last charge on both within 7-10 business days. I am hoping I get the refund. Being a college student and living on my own money, is very tight!

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safiaB
US
Jul 12, 2011 5:26 pm EDT

This company has been charging me $19.99 for a year and my [censored] didnt notice. I am writing a letter to them now. anyone one their mailing address?

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ccastrru
CO
Jul 21, 2011 3:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The commercial staff for this rip-off companies are subtle and deceiving by just telling part of the information. They even have access to your information through the hotels you stay at by them transferring the call to an external telemarketer without your consent. Monitor your account activity CLOSELY on a regular basis and we must stand to protect our resources. The phone number to call and cancel appears next to the charge on your account.

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PhiliMachine
US
Jul 21, 2011 5:45 pm EDT

Im in the military and I called before my last deployment to cancel my TLG Great Fun. What they did not inform me of was that I was getting charged by two companies, Great fun and TLG Shopper. When I saw today that I was charged yet again, I was livid. After talking to the manager who despite my temper was very calm and helpful she said she would be able to credit back the last four payments. She also gave me the information to their corporate office to see if I can get the rest of the money back.

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lotusink
US
Aug 28, 2011 9:53 pm EDT

I too am a victim of these theives. For years I thought this monthly fee was a charge from the credit card company. I finally looked into it and have no idea what this company is. I would never sign up for a "membership" like this! I don't travel, and I never used this card for a hotel. The last time I rented a moving truck was 8 years ago! I am so mad that they could do this. My credit company canceled that card and is sending me a new one, but I don't know how far back they can go to refund the fraudulent charges. Right now they gave back 6 months. Unbelievable that this company is still doing this.

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Laura Ann
US
Oct 05, 2011 1:08 pm EDT

I cancelled during the promotional month, and now a charge of $16.99 was taken out of my checking account. I'm out of work and only had $5.00 in the checking, now I'm in arrears and will get a $35.00 overdraft fee. What can I do about this?

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bussines man
San Diego, US
Jun 13, 2012 6:39 pm EDT

all you people are stupid N ###ed for not checking ur bank accounts thats your guy's fault for not knowing what you guys get enrolled into... I myself am taking advantage of this benefits they actually work when u give urself the time to try them out... U whinners are pathetic!

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