CB International Courier Services Tokyo Express international moving company does not deliver as promised!

Tokyo Express review: international moving company does not deliver as promised! 4

Amiee Aquino of US

Apr 21, 2017 2:14 pm EDT

Review updated: Jun 10, 2023

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We paid over 1 million yen to the CEO, Mr. Ueno Kazuhiro of Tokyo Express Co LTD Moving Company to ship my family's household goods from Yokosuaka, Japan to Maryland, United States. They packed and shipped a 40 ft container of our belongings and delivered it to WSI Van Lines, US Company in Gardena, CA. Our household goods was scheduled to be delivered on April 15, 2017. We were informed that Mr. Ueno Kazuhiro did not pay WSI Van Line Moving Company in US. WSI Van Line Moving Company refuses to deliver our household goods. The company including myself have reached out to Mr. Ueno numerous times by phone and email and he does not answer. He promises to pay, but he doesn't. We learned that 3 other families are in the exact same situation. Our household goods have been on hold for over a month and we are still trying to figure out what to do.

Keywords:

container household goods japan maryland moving company packed ship shipped united states yokosuaka

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HamzaShaykh

51 comments

HamzaShaykh of PK

Apr 24, 2017 7:59 am EDT

Verified customer

Viabox. has services are substantially speedier as orders are processed to dispatch within 1 day

hapan301

1 comments

hapan301 of LK

May 30, 2017 10:21 am EDT

Verified customer

I am srilankan citizen, one car company in japan cheated me 24 million yen. now my case is going on Kyoto district court . I want to obtain original document from bank to prove my transaction to the Court . can I make a police complain through the japan embassy in Srilanka in odder to obtain bank documents?

Eddie Landsberg

1 comments

Eddie Landsberg of US

Jun 29, 2017 6:04 am EDT

Wsi vanline was paid by a company in Japan to ship my goods
They should have arrived on May 6 and they gave excuse after excuse. Finally they admitted that they lost their DOT license to ship. They also change stories frequently although admitted to a language barrier. Very upset! Most my worldly possessions!

Lydia6855

1 comments

Lydia6855 of CA

Jun 10, 2023 5:08 pm EDT

Verified customer

I put in an order at 11:20pm and didn’t receive it till nearly 3 hours later. I understand it being busy, as I work in the restaurant industry myself. But 3 hours is insane. I was incredibly patient and honestly what I received was subpar. I’m not one to leave complaints normally but this experience was extremely disappointing.

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Tokyo Express phone numbers

+81 3 5851 9331
+81 3 5851 9331

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Tokyo

+81 3 5851 9332
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+81 70 5459 0274
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+81 70 5549 0647
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tyoexp@yahoo.co.jp

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Tokyo Express address

5-2-10, Hokima, Adachi-ku, Tokyo, 121-0064, Japan

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Oct 22, 2024