trucfri’s earns a 3.3-star rating from 6 reviews, showing that the majority of customers are somewhat satisfied with experience.
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Terrible company!!
Ordered a TRD Pro Grill for 2nd Generation Tundra (2012). Paid $239.99 and received the grill. Opened the box and put the letters on and took my old grill off just to discover that my inner bracket that goes along the bottom would not line up plus the mounting holes for the hood latch were completely wrong! Emailed them to send it back and they refused to take it back because I put the TOYOTA letters on it. Obviously you have to do this first before installing the grill. I guess shame on me for trusting they sent me the right thing. Sent pics and they still refused. So now I'm out $240 and have a grill I can't use. DO NOT BUY ANYTHING FROM THIS TERRIBLE COMPANY!
Recommendation: Do not purchase anything from this terrible company!!!
An Honest Review of trucfri.com
As a customer of trucfri.com, my experience has been average. The website layout is user-friendly, making it easy to navigate and find products. However, the product descriptions are lacking details, which can be frustrating for shoppers looking for specific information. The customer service could be more responsive to inquiries and feedback. Overall, trucfri.com has potential but needs improvement in providing comprehensive product information and enhancing customer support.
Garbage company. Dishonest. Thieves. Don’t trust Lee and Trucfri. They will steal your money
Lee & Trucfri are crooks
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Pros
- Innovative cold-chain solutions
- Robust, eco-friendly packaging
- Strategic, accessible locations
- Advanced temperature monitoring
- Reliable, timely deliveries
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Cons
- Limited product range
- No international shipping
- Sparse customer reviews
- Limited brand recognition
trucfri Complaints 1
Scammers
Lee and Trucfri are scammers. They sold me a grille for my dodge Ram that didn’t fit. None of the mounting holes lined and there wasn’t enough hardware to even install the flimsy piece of plastic. Lee and Trucfri refused to give me a refund because the box had been opened. Never mind the wrong item being sent. It is sooo obvious that Trucfri is desperate and will steal from their own mother. DO NOT MAKE THE MISTAKE OF DOING BUSINESS WITH THESE CROOKS. They stole $220 from me which is an act of being broke and desperate.
Claimed loss: $220
Desired outcome: Remove from the internet. They can NOT be trusted
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Is trucfri Legit?
trucfri earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
trucfri has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Trucfri.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Trucfri.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Trucfri.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The trucfri.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to trucfri. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About trucfri
Here is a guide on how to file a complaint against Trucfri on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the title: Summarize the main issue with Trucfri in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Trucfri, including key areas of concern, transactions, steps taken to resolve the issue, personal impact, etc.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Trucfri on ComplaintsBoard.com.
Overview of trucfri complaint handling
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trucfri Contacts
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trucfri emailssupport@trucfri.com99%Confidence score: 99%Support
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trucfri social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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I experienced the same situation with my RAM grille. DO NOT TRUST LEE & TRUCFRI. They are scammers💯
You’ve laid it out perfectly — trusting Trucfri cost you $240 and left you with a grill you can’t even use. Their refusal to take it back after you discovered their mistake is just unacceptable. Hopefully, your review saves others from making the same mistake. Trucfri needs to step up their game or risk losing more customers.