The Third Watch DVD series that seen me was useless. The package was damaged when it arrived. One case inside was damaged. Of the DVD's I looked at and tried playing; one was scratched, one wouldn't play at all, and the audio wasn't with the video on two that I did play. I didn't tray all of the discs because that was enough for me to know I didn't want them.
The card enclosed with the merchandise stated to call or e-mail prior to returning. I have called and leave voice-mail twice and e-mailed them once. I got no response.
I have been in contact with my credit card company about this and they are working with me.
After I ordered them I started getting large internet purchases on my credit card (which has since been canceled). I'm wondering if the shoddy place is responsible for that too.
I've learned that unless it's a reputable place, and local, that you probably shouldn't purchase from them.
TVAddicts.com DVDAvenue.TV
3700 Rue Griffith - #62
St. Laurent, Quebec, Canada H4T 2B3
I had sent an email about defective merchandise from www.tvaddicts.com and wanted a mailing address to send back my deffective merchandise, how do I go a bout getting an address. Thanks.
By means of this e-mail I would like to say that if I had not read the reviews regarding the complaints against TVAddicts.com I would have been another victim! Please allow me to elaborate: I am a fan of the 1960s TV series "Land of the Giants" and when I found the above-mentioned website on the Internet I wanted to order it, but some strange reason something kept me from ordering it. And then when I read the reviews regarding TVAddicts.com I am really glad that I did not go ahead and order it! What it all boils down to is this: Had I gone ahead and ordered the DVDs I would have been another victim of a scam!
I ordered the complete series of Twelve O'Clock High from TV addicts. Took forever to finally get it. When I finally did it was very poor quality and the complete series was not complete. It appears that someone just taped it off tv. The episodes are out of order and some are even missing totally. Others are taped twice. Very unprofessionally done and I don't recommend using this company. Product quality is POOR.
This DVD Provider does not deliver! - www.tvaddicts.com (also known as www.dvddonkey.com) does not deliver according to their advertised "100% Guarantee". Beware: Despite extensive email & written correspondence, they have not lived up to their self-proclaimed reputation. ie you pay for goods to be delivered (DVD's) and they do not deliver!
I ordered a complete set of Have Gun Will Travel DVDs. Got 6 discs, not properly packaged, not complete. Was promised replacement set. Same 6 discs, was promised a refund. Over one month later, no money, no product. I spent over $100.00(am retired, this was my Splurge for the year). I do not like to pay for unsatisfactory goods, I do not like to be lied to and I do not like to be strung along for this long by a company that, obviously has no intention of making good on its promise.