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I make referrals for patients who need home health care. I have been trying to locate a home health agency that will work with a woman but I have had no luck in finding an agency that will accept UHC. I am told UHC reimbursement rate is so bad that they would lose money serving UHC patients.
Customer service i awful. I could not remember my password and it sent me a link to retrieve. I placed in all the info requested and never got the link to reset. I called. They had to reset and that would take a 1/2 hour. What a hassle.