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Ultimate Bet

Ultimate Bet review: Something smells fishy! 31

L
Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I am complaining about the ultimate bet poker site as well as all online poker sites. While they claim to be legitimate sites, who use actually odds and percentages for their cards. I as well as other find it very very hard to believe. This site, as well as most are ran overseas, they don't have the same gaming laws or gaming commission to answer to as there are in the United States. So what is to stop them from "rigging" the cards in favor of the the site? What is to stop them from putting more and more money in their own greedy pockets?

An example that seems to happen over and over and over: One fairly good hand hits on the flop, lets say trip kings hit. Now lets say the other player holds pocket A's. Wouldn't you know it the 3rd A's hits on the river. One creating two very good hands by the river, which inturns creates each player betting more and more into each other, and two build the pot, which inturn raises the rake(which is money casinos take out of every pot) the bigger the pots the more of a rake that is taken out. The richer they get.

Now the odds of the 3rd A's hitting on the river is about 4% which averages out to be about 1 in every 25 hand another A's should hit. It sure doesn't seem to hit 1 in 25 more like 1 in 10, if not less. It is not just this example but many many examples of very very slim odds of cards hitting on the river. These happen way to frequently for it to be just bad luck.

Now I do not have proof of this theory it is only my opinion. I do know I have been play poker at casinos for 5 years. You see more of these type of hands in one hour in online poker than you will all day in a casino. If something looks like a fish and acts like a fish odds are, it a fish. In this case something smells fishy.

I wrote them an email expressing my concerns over these issues. They basically told me they have nothing to hide and to prove it, and nobody would believe me anyways. Very customer service oriented wouldn't you say. lol

31 comments
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Alex
Mar 26, 2008 9:23 pm EDT

I totally agree with your thoughts, and I have noticed something else too. It seems that Ultimate Bet actually rewards more aggressive play. Here is an example of this:

I sit down at a $5/10 blinds table, and a few hands into the game I find myself with 34 suited of hearts, an OK hand. Action comes to me, no raises have been made, I have the button, so I decide to call. The small blind calls, and the big blind checks. Now for the flop, it's 567 rainbow, I fly up out of my seat. The small blind, bets $50, the size of the pot. The big blind folds, as do the other players, and action comes to me. Of course, I re-raise him (I'VE FLOPPED A STRAIGHT) to $150. He re raises me all-in and I quickly call.

The only think I had to be worried about was if he had the higher straight, and to my relief, he had 37 off suite! Now, the turn made things interesting, it was the 3 of clubs. The river was even more interesting, the 3 of spades, giving my opponent a full house! Of course I was outraged and I practically threw the computer across the room (after typing in several comments to him).

After I had calmed down, I went on to Worldpokertour.com. I went to the section with a poker odds calculator, and plugged in what had happened. The chances of this happening is 0.83%. This means that you would have to play this hand 121 times to get this outcome. The odds of this happening are unreal, so the only explanation is that Ultimate Bet is greedy, and wants to get big pots to get big rakes. I will never play here again!

Alex

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Mike
Apr 26, 2008 10:51 pm EDT

variance you tard. you probably have horrible bankroll management.

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jeff
Nov 08, 2008 2:29 am EST

I totally agree with you guys, i have played at UB for 3 years now, and the odds that certain hands will come certainly is very suspect. I have played at other sites as well and nothing even comes close to the bad beats and crappy play rewarded. Sure there will be bad beats in poker, but at UB it seems to happen too much. i have watched tables and the play, and have come to an opinion that most of the winners are fixed up by UB. If it could be investigated by a legitimate non-biased party, (all the records and related programs) I am sure that it would be found out that this is true. Their credability is very suspect after it was found that their own pros were cheating people out of millions of dollars. Poker "pro" Russel Hamilton (I use the term loosely as it is in my opinion he is not a pro. Why would a "pro" need to run a cheat program to win? It was done in collusion with UB employees.) was found to be cheating with a computer program that allowed him to see others hole cards. (YES THIS WAS PROVEN) (google UB scams) UB just allowed other players that was found to be cheating with the same program to change their name and continue with their shady scams. (again this was PROVEN through play evaluation by a player as well as an independent investigation by the gaming commission and UB's own "security" dept.) I also believe that UB has poker bot programs that they have set up to fleece money off the players there. I have complained to UB about certain positively identified poker bots, and they refuse to do anything about removing the accounts. This further reinforces many players belief that the games there are fixed. I even have tried headsup blackjack there at UB, and looked at the odds and play of the dealer vs. by the book play and have found that it does not match. Not even close, I have even tried gut play, and could win better than book play, but the odds werent good there either. I play black jack in many casinos and even at other sites and the random card generators at ub are tilted towards UB's favor with out a doubt. For example, the odds of the dealer getting 7 blackjacks in a row is over 2.5 million to 1. Well, I have seen it happen at UB 4 times. I have also seen the dealer get blackjack 12 of 18 hands.
BOTTOM LINE: UB runs a certainly suspect site and even though their scam was discovered and documented, They are still up to the same old shady scams. I would not be surprised if their site gets shut down when the final report comes out.

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blt
Dec 05, 2008 2:15 am EST

ROFLMAO! The first statement is soooooooooooooooooooooooooooooooo hillarious I have to laugh my a off and make a comment. Just can't help it... It seems that Ultimate Bet actually rewards more aggressive play"
Poker rewards more aggresive play genius. LOL! I didn't even read the rest of the bad beat story cuz they all end the same... But ... that has to be one of the dumbest things anyone has EVER consciously typed. GL haha

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blt
Dec 05, 2008 2:33 am EST

btw. shawndeeb played over a million dollars worth of blackjack hands in one week end and made a profit of around 45k. On bodog. (an even less known site) I do not play on UB and don't endorse them, but I know pokerstars is legit. The sheer number of hands u can play online is what makes the beats SEEM more frequent. Google him. check those stats...check any of the following players POKER stats:(officialpokerrankings.com/ sharkscope.com) johnnybax, sheets, pearljammer, quasifiction, spacegravy, scossett, apestyles, darinvg, j0hndayt0n(zeroes for O's), z32fanatic, rizen, melbournejoe, not to mention me. LOL. I make a consistent profit in online poker and I'm an amateur/ part-time player. +12k last month. Buy a book. Watch a video( NOT TV, where 99% of the hands are ? to u)... Poker and gambling are NOT for everyone. Neither is the NFL, MLB or the NBA. Stick to ur dayjob or come give me and all of the other prifotable players(and some donks of course) some more of your money. LOL

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pbsnow2000
US
Dec 26, 2008 4:31 am EST

I have been ripped off each and every time I deposited at UB. Just 2 days ago, I decided to give them the benefit of the doubt and make a small deposit of $50. The took the money off my credit card, never credited my account, and said they didn't get the money. Spoke to the card company, and they said they did. Never had any problems with my card company. I provided UB a copy of the online statement, and they are still refusing to admit they received the money. I hate that site. Then, a few weeks ago. I actually won a tourney. Just before the final hand where I had all the chips, I was kicked off the site. A $5 buyin paid $1050. I was pissed because I couldn't log back into UB. I went to online support who was rude and said the site was having technical difficulties and send email to support. I tried for hours to get back into UB... 5 days later, they responded by saying that I won the tourney, but they couldn't determine the cause of the disconnection, so they refunded me my buy-in. I kept sending emails and they told me that they are not responsible for lost connections or internet connections on my end. They denied they were having trouble that day, even after I gave them a copy of the conversation with the "Live Support" operator. Not only did i lose on that, but I wasn't able to play any of the other tourneys I registered in, and was only refunded for one.

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slashboogie
Saint Charles, US
May 18, 2009 7:25 pm EDT

Couldn't agree more. Spent months studying, and decided to deposit at UB. I put in an extremely small amount ($15) and had built it up to $100 in two days. Sunday comes around, and suddenly every beat starts going against me. Not the typical heartbreakers (AA- KK) but some terribly improbably outcomes. I had pocket aces, bet heavily and was called. Board hits A 9 J. The opposing player bets and I raise him all in. He calls and turns over 3 5 suited (backdoor draw and flush, 1:38 and 1:23 respectively). Turn comes 2, river turns four.

I like to consider myself a rather calm person, but I lost control and fumed for hours.

Sure enough it's not over. I was cleaned out of a $10 tournament that I had a strangle hold on by someone who got pocket kings three times in a row (.0000091 percent chance of that happening by the way) one I had pocket Jacks, the next a pair of queens with ace kicker, and finally lost my ### on catching a flush on the turn only for him to have made a full house on the river.

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Hoppee
US
Oct 10, 2009 7:19 am EDT

I play poker at Ultimate Bet online. I funded over $6, 000 with FirePay until FirePay temporarily suspended my account for alleged security reasons.

They requested proof of my identity which I forwarded to them. Despite now owing them one dime they did not reinstate my account.

I advised Ultimate Bet that I had switched to Click2Pay which they accepted and invested another $2, 500. Yesterday I decided to make a small withdrawl of $400. Utimate Bet confirmed and I authorized that the funds were to be transmitted to Click2Pay.

Without my permission Ultimate Bet sent the funds to FirePay who illegally confiscated my money claiming that I was someone else. I wrote to both companies explaining that I am not the other person.

Ultimate Bet refused to get involved and walked away although I clearly authorized the funds be paid to Click2Pay. FirePay insists that I am someone else and refused to pay me my money when I do not owe them.

Both of these companies are illegal, using deceptive trade practices and illegally seizing funds. Reasoning with either of them is pointless.

If you do business with either of these parasite companies be forewarned that they are thieves. I have filed a criminal complaint with the State Attorney General's office.

AcerTracer
AcerTracer
ZA
Nov 03, 2009 2:45 am EST

I am on a poker forum site in southafrica under the name AcerTracer the site is called pokerpros . co .za(no spaces, but look for my thread called "Online Poker"
here is my initial post on the thread I created:

I would like some views and opinions on this, there may be a thread elsewhere on this topic, so I apologise if there is, but I would like to hear from All of you if you think I'm right, even to a degree(and I don't doubt myself) or if I'm way off the tracks!

Online Poker: Like any poker player around the world, We Win Some & We Lose some. Hopefully you win more than you lose, and while we are winning and losing the poker client wins every hand interms of the "rake".
So you can win big some days and think you're on fire, then the next couple days with the same play you lose big, and you just put it down to the poker outs just being missed and this goes on as a chain reaction from player to player like a domino effect.

Okay, now what I'm Really getting to is that I Believe with online poker, the hole cards you are given draw a board from the flop to the river, because the "Clever Software" knows what you have, and knows what your opponents have and then draws the board to 2 or maybe 3 people for example, being they pro's or donk's they really believe they have the winning hand because of the board that has appeared before them right to the river. The final outcome after serious bets, raises and re raises there is ONE Winner(You think, actually you're wrong), the Pot is made and the RAKE is MADE Too, be it a measly few cents or a good couple Rands/Dollars/Euros/Pounds, There are infact 2 winners for the meanwhile here, who ever really had the Nuts and the Poker Client(who rakes it in every hand) The Pro curses at the Donk, the donk thinks "flip this guy must be a Real Pro", all depending on who Won! Then the Winning Player goes off to Play another table or stays on somewhat longer and loses eventually to another "Drawn Board" from the Hole Cards, and the cycle continues from player to player while every hand the players are involved with, there is the RAKE!

I have given this some thought for quite some time and believe I am onto something!
After All, we not just playing humans here, there is High Tech Computer Programming Involved, even though they say it's all above board etc, at the end of the day, you playing along side a casino, that needs to pay taxes before it makes it's profits and can "Give Away Bonuses" etc

I've read on the net and in books that only about 1% can make it in the online world of poker, the remaining 99% just waste their money.

What are your thoughts/opinions?

Acer B)

AcerTracer

Expert Boarder

Posts: 113

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mdees00
US
Nov 23, 2009 6:40 pm EST

So far, this year, 2009, on Ultimatebet, I lose 87 percent of all in hands where I am best going in. The site is rigged and I hope someone is caught and jailed over it. Phil Helmuth should be ashamed for what they are doing to the game. 14 people left in a tournament that started with over 500. 10 places pay. I shove with AA, insta call out of position by a slightly SMALLER stack with 85 off. Flop is 883. I lose the hand. Remember ten places paid. If he loses he is out after several hours of play. How and why would he call?
ONLY if he knew the outcome.

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mdees00
US
Nov 23, 2009 7:01 pm EST

I have logged hundreds and hundreds of miracle cards that have beat me. I too have complained many times to UB. They constantly assure me it is a fair game. I disagree. I play poker all the time. I consistently win in home games and in casinos. I am unable to cosistently win on UB. And, as stated previously, I play extremely well and almost always lose to some crazy long shot hand. I believe UB either has a lot of 'players' playing for them or a bot system. Either way, they ARE cheating. It is very obvious. Joe Cada just won the WSOP with terrible final table play. Twice he is all in with under pairs. Twice he sucks out to save the day. This is what he is used to at UB. Get all in YOU WILL WIN JOE. Unfortunatly it was luck at the WSOP but it is rigged at UB. I have asked UB to correspond with ONE winner in my region of the country. One person who 'wins' on their site. They won't even respond to the question. Not even the question, Are there any winners in my reqion of the country? I think this is very bad for the game. It is old school Vegas stlye game fixing. I love poker and it is a shame that this is happening.

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mdees
Fort Smith, US
Nov 27, 2009 5:39 am EST

I am now at 88.9% videoed and documented losing all in hands when favored preflop at ULTIMATEBET. This site is very, very crooked. Moments ago I shoved all in, in a 20 sng, after a reraise. I had AA, the other guy has, imagine this 83. 8 on the flop, 3 on the turn. This is the 14th time in 2 months I have been either reraised all in with 83 or called and lost. Each time I had 1010 or better. I have some extremely odd things documented from this site.

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samsung model no c3053
IN
Dec 06, 2009 3:45 am EST

I have lost my mobile at tondiarpet at round 1.30 pm and IME no. 354680/03/1365100 MODEL NO: c3053

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RICK911
3-R, CA
Dec 07, 2009 12:49 pm EST

im in a 20 $ bounty, , no guarantee...its my 2nd of the night BACK TO BACK, same buyin...i didnt have 2 decent hands in 80 ...i didnt open anything...it was all 4-Q, 5-K off etc...the blinds are at 100/200 i have 600 chips or so..MY END IS NEAR, I FINALLY GET AK SUIT SPADES .i speak 1st.I RAISE TO 400 ..THE GUY AFTER ME RERAISES DOUBLE MY BET INSTANT CALL...NO ONE CALLS HIM...HE HAD 67 OFFSUIT AND HIT PAIRS...TOOK ME 2 HOURS TO CALL 3 OR 4 HANDS ...IN THE EARLY GAME AND AT THE END CAME THE CARDS...THIS HAPPENDED IN MY 2ND 20 $$ BOUNTY IN A ROW THAT I WAS CARDDEAD IN THE SAME SPOTS...WHEN I HAD DECENT CARDS LIKE QJ ...NO ONE CALLED...THE PLAYER WAS MIDDLE STACK...DID HE DO IT FOR THE BOUNTY 4$? EASY TO THINK THAT..BUT EARLY POSITION 67 OFF..FOR SURE HE MIGHT GET RERAISED 4 THAT BOUNTY ..HE WAS READY TO PUSH IT I THINK...ANYWAYS.. ITS HAPPENDED 2TIMES IN 300 GAMES BUT 2 TIMES IN 2/ 10, 20$$+ BUY INS...BUT 10/10 TO OTHERS IF NOT ME.

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Maybemaybnot
Decatur, US
Dec 10, 2009 1:43 am EST

It has to be rigged i read blog after blog with poker players that sound like they know what they are doing clame to be cheated. Ive been playing at Ub for a year now and before that pokerstars mostly. Im officialy lost...I win big in casinos...I win small and loose big at UB...Home cash games i win the most...Is this because im a fish?I dont know anymore...but i know i cant read any more blogs of miracle cards bad odds etc. It happends in poker, and you do see alot more hands in online poker but still..I guess in the end theres always a winner and a looser no matter what...and most people cheat to get to the top in life or to get what they want so what makes you think UB is any dif? I dont..
Ill stick to my home and casino games and besides they are more fun...Fvck online poker pz...

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colddecked
Barbourville, US
Dec 22, 2009 1:37 am EST

The games there are rigged, for players who make minnimum deposits or ones who make large deposits and cashout after making a win. gets black balled. every good hand they make gets beat in big pots even though they started with best cards and the other player was dominated. this happens from time to time in any game but on this site it happened 31 straight hands where I was leading until last card. I recieved J-6 17 of 20 hands cards no one would play. the hands I won no one had anything and no money was in the pot. Lost 37 straight hands where I had best pocket cards. lost 32 straight hands where my hand was not the best. It seems to me If others can come from behind to win I should be able to do the same at the same rate. they claim to have a Random Number Generator in a 9 player tournament I played 96 hands which I saw 192 pocket cards, 141 of those cards where either a 6 or a 2 what are the odds. I have watched as many as 10 tournaments at a time and watched the players who won, and those who won could never ever win in real life. The game is dishonest without a doubt

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LAPOKERINA
GB
Jan 18, 2010 5:59 pm EST

UB RNG IS NOT RANDOM. I HAVE PLAYED POKER FOR FIVE YEARS AND I'VE NEVER SEEN SUCH ###

ALSO, THEY ALLOW COLLUSION AND CARD READING TO GO UNCHECKED

IF YOU PLAY ON ULTIMATE BET OR ABSOLUTE POKER GET OFF NOW!

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realplayer
US
Jan 22, 2010 1:35 am EST

I have a degree in mathematics, specializing in statistics. There's something incredibly fishy about the way the cards come out on this site. They should be investigated.

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nick891214
Dexter, US
Jan 27, 2010 10:57 pm EST

lol listen to this. so i win a sat. from 3 dollars into the 80k gaurentee, which is a 215 dollar tournament

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nick891214
Dexter, US
Jan 27, 2010 11:06 pm EST

lol so listen to this (sorry about the last one i posted too erly) anyways i win the sat into a 215 dollar (the biggest iv ever played)... 3000 startng chips... 15 min in the tourny everyone folds to the dealer, who raises a little bit, i call in the SB with 78...bb folds... flop comes 782 rainbow...he bets i just call... the turn is an A...i check he bets like 450 so i reraise huge allin like another 1400 on top... he insta calls... what does the idiot have? 10 6... yep thats right a fu**ing gut shot... and guess what he hits with ONE card to come? a fu**ing 9. i dont get it... how could someone CALL with that? i understand him betting into me but when i reraise huge he CALLS WITH A GUTSHOT... AND HITS! I DONT GET IT PLEASE SOMEONE BEAT THE SHI* OUT OF THE PEOPLE AT UB PLEASE PLEASE PLEASE PLEASE. i cant wait til these fa**ots get caught. HOWEVER i think i have come to a conclusing as to why there are so many bad beats... its simple really... all the people at UB sit there and jack off to bad beats and donkeys with the worst hand always winning. it makes perfect sense... theyr just a bunch of virgin losers who love to, yep you guessed it, jack off to bad beats... "OMG AA v KK ILL GET A GOOD RUB OFF THIS K ON THE RIVER!" "OMG A SET OF QUEENS AGAINST A BACK DOOR STRAIGHT DRAW... OH YES RUNNER RUNNER OH FEELS SO GOOD" ... thats what they do cause theyr a bunch of crooked idiots... i cant wait til you fu**in loser fa**ots get caught and USA regulates this shi* that way you fa*s will go outta business u idiots. and yes i hope someone for UB reads this because u and ur site is a bunch of unfair greedy idiots.
OH AND ANOTHER THING! IF YOU CHECK THE NAMES OF THE BAD BEAT WINNERS ON ANY OF THE STAT WEBSITES THEY COME UP AS NEW PLAYERS! WEIRD RIGHT?!?! fu**in crooks

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UBaSazzin8er
Ludington, US
Jul 28, 2010 1:26 pm EDT

I can second, third, and umpteen times, agree with all of you. I have a different opinion on some of the points though. 1) I think there is a UB paid player at each and every table, or dummy accounts that are actually automated computer bots that play each hand accordingly with foreknowledge of the final results of each hand. I think each and every Heads-Up SnG is against a paid UB player or in some way, a way with advantage to UB. I think ALL online poker is fixed in some way. I will win or place in any tournament less than $1, but anything more. I lose, and early, and always with advantage before shoving or being re-raised pre-flop. This is greed at its finest. Not only do they charge you for playing each tournament/Sit-n-Go/etc, but they also have players who more than likely can see your cards or know the outcome of each hand. My dad is a lawyer, and we are looking into suing the [censor] out of them. I have each and every single hand documented. We are building a case against them, and any info that you may have that is documented, on camera, or video, please forward it to my email address: asazzin8er@hotmail.com Not to be a jerk, but if you don't have more than $100 in losses, and have 90% of it documented, I probably won't be able to help you. And if anyone knows how to start a blog, start one and leave my email on the blog. This is a lot bigger than any of us could ever think about, and if we can get enough people that this has happened to, we may be looking at a settlement for any of the parties involved. It has already been investigated by MSNBC, and they found that UB was using paid employees that could see every persons cards, and there was a security company that was working behind the scenes with UB to help them run and create the programs. There is a lot more going on here than any of us think. I am sorry for anyones losses, but I would reccomend to cancel your account and move on to another site or another hobby. Make sure to pass the word along about this, and make sure the world knows the extent of this thievery. Tell anyone you know. Trust me, it helps. If everyone who reads this post tells someone who has an account on UB, and 1, 000 people read this, we could take thousands, possibly hundreds of thousands of dollars from the hands of this greedy corporation. Lets work together guys. Stop the greed. Thanks, Chris Avante

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JamesZ.
Arlington, US
Aug 25, 2010 10:49 am EDT

Couldn't agree more with everyone here. UB is fixed. My King high flush beat out by an Ace High flush, on the river! Wow, there's another post here similar to this. Same hole cards dealt back to back! Any most of all I've received payouts where the check from Canada bounced because UB closed the account. UB apologized and refunded my account so of course I would play more. What a scam!

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jbcproductions
stillwater, US
Aug 27, 2010 2:29 pm EDT

Update on Ultimate Bet payout!
I recently tried to cash out my account ($889.88) and was told that the account would be help for 3 days before processing, yea I understand security and stuff, makes sense. Then I receive a check two weeks later for $792!, almost $100 shy of my account total. I contacted Ultimate Bet directly to inform them of this error and they stated the payout method I chose would only allow me to receive funds in a denomination of $100 and I would have to pay an $8 processing fee! At this point in time I was outraged, then I remembered back in law school talking about gaming and regulatory boards and did some research.

I came across the Kahnawake Gaming Commission which regulates Ultimate Bet. I went to contact the Kahnawake Gaming Commission and discussed my concerns, they directed me to their "regulations concerning interactive gaming" (which can be found online- http://www.gamingcommission.ca/docs/RegulationsConcerningInteractiveGaming.pdf) and told me to first try to contact Ultimate Bet directly to attempt to resolve the issue. If I am unsatisfied, they stated they would open an investigation. Well surprisingly I was NOT satisfied with the response I received from Ultimate Bet and pursued to resolve this problem with the gaming commission.

Long and short is that the gaming commission found that Ultimate Bet is not allowed to charge a fee for cashing out, nor are they allowed to not give you access to the FULL amount of money in your account (including change!). After all of this was said and done, I am still noticing Ultimate Bet continuing to charge fees for withdraw of money and the round your balance DOWN to the nearest dollar. If any of you continue to have problems with Ultimate Bet, contact the Kahnawake Gaming Commission- http://www.gamingcommission.ca/

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ozarkmichael
Sanford, US
Aug 31, 2010 7:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ultimate Bet play is more than suspicious. I deposited $100.00 and played Omaha Hi-Lo. Over two days I won $1, 710.77 total. Went to cash out and UB said my play as suspicious. When I asked them to give details, they closed my account. A Ultimate Bet employee emailed me with details as to what happened. At any table on UB, no matter where you play, you play against 70% bots, which of course favor Ultimate Bets odds. Anytime anyone beats such massive odds against them, UB claims a security breach. That in essence, allows them to falsely pretend that you are cheating, and thus, they close your account and keep your cash. Corruption is corruption by any name. That employee got fired since UB moniters employee emails, but I also (thru phone conversations) found out something else from this employee. Ultimate Bets TRUE player accounts equal less than 400 total. The rest are BS and allow them to have as many shills/bots at tables as they want to, regardless of the players claiming to be real.

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ozarkmichael
Sanford, US
Aug 31, 2010 7:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On another case scenario, I played Ultimate Bet again at Omaha Hi-Lo using my buddies account. We deposited $50.00 and played for 3 days, and won a total of $1, 143.44 overall. Went to cash out and GUESS what happened. They claimed security breach. Our account was frozen and then closed. No information given. No details. NADA! Ultimate Bet hasn't changed. They've just went to another location so their corruption can be even more rampant than before. They again kept our money.

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ozarkmichael
Sanford, US
Aug 31, 2010 7:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Last but not least, this one details just how ludicrous and blatant Ultimate Bet has gotten with their corruption. Omaha Hi-Lo again. Our hand held a pair of Aces, a Three and a Jack. Flop hits with an Ace and two Jacks. We call all bets and raise. What's next is absolutely incredible. Our opponent gets the win with FOUR JACKS! We have a Jack of Hearts in our hand, yet the other play wins with FOUR JACKS. He also HAS a Jack of Hearts in his hand. We complain with full details, hand number, table and time. Ultimate Bet emails back that they don't keep hand histories for that lengthy period of time. (Mind you, this is a whole two hours before they finally answered us.) They said our complaint was without merit, froze and again CLOSED our account.

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ozarkmichael
Sanford, US
Aug 31, 2010 7:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Keep in mind this, for those stupid enough to play Ultimate Bet. When you're playing a hand, and, that table momentarily freezes - you HAVE been screwed. We've noticed that players who have an above average win percentage, usually end up winning again when this happens. My Norton Security goes off warning of a Trojan. Microsoft Security Essentials also goes off warning of "unsafe website". I have little doubt that game play has been altered at that moment. Another thing I noticed about UB, which they have since quit displaying. They used to have a thing off to the side that gave the hand strength. When we taped table play and played it back slow-motion, we noticed an oddity that isn't possible if there is true random card generation and honesty in play. The hand strength would display .987 seconds BEFORE cards hit the table. That is impossible unless game play is predetermined. No computer is psychic. It cannot give you hand strength until cards appear. And of course when we mentioned that, our account was AGAIN frozen and closed. (GEE!What a surprise.)

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grandmagranny1947
Sanford, US
Sep 06, 2010 11:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a bounty on UltimateBet for 5K. Got a reply and paid that employee thru PayPal. Here's what happens. I made more than $250 deposits thru my account, my grandchild who is 35 and my buddys. UltimateBet has less than 600 real players. Rest are shill/bots with a base of more than 2k fictitious names/addresses and the such. I made more than 4k off those 3 small deposits playing Omaha Hi-Lo for a total of approx. 13 days. When tried to cash out on any account, UB froze account under "play suspicious". Kept all cash I had on all 3 accounts with 3 different real people, with real names, real addresses and etc., but me the only player. Any table you play at on UB will have at least 50% shill/bots. So if you win and Ub has to see cash leave after the odds against you are so huge and enormous that you WILL NOT win, but have - they freeze accts. and keep cash. They are still corrupt as always. Nothing has changed; I put in a previous reply and this one, that they do not have the guts to bring civil action against me. They are cowards, liars and thieves. My name is Dale Michael Williams and my UB user name is Ozark Michael. And as for tournaments, Ub actually pays out to REAL people, not shills/bots playing for them, less than 4% TOTAL...no matter who the real winner is as a true human being. They find reasons not to pay winners the cash they win, or, the awards/gifts they have won.

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hater77777
long beach, US
Dec 09, 2010 12:15 am EST

ULTIMATE BET IS A SCAM and tried to HOLD MY MONEY!

I deposited $200 and when I went down to 50 they shut my account and held my money because I have an account open with Absolute . They said since I am pending over there they are freezing my account. This is absolute [censor], I opened an account with both to try something different and they said it looked shady or whatever. I have been of full tilt for two years and have an excellent track record. I stopped my checks and they threatened to put me into collections..
Chat Log

Account/Login Help: Thank you for contacting Support! This is Lester, May I have your email address and please let me know how may I assist you today?
timothy: why can't I log in?
Account/Login Help: May I have your email address please?
timothy says my account is unavailable, I have 50 bucks in my acct, says to contact your security dept
timothy mail.com
Account/Login Help: thanks
Account/Login Help: your account need to be verified by our security team, please hold while I transfer you

UB: Security has joined the chat

Security: Thank you for contacting Customer Support, this is Taylor, let me check the previews lines so I can properly assist you
timothy k
Security: Let me check the account
timothy: hello?
Security: Hold on a minute please
timothy: k
Security: There is a pending balance in your Absolutepoker account, that is why you are not able to log in on your UB account
timothy: what does that have to do with ub
timothy: i play a few sites and was trying yours out because i didnt like their software
timothy: i play full tilt for two years what gives, you have my money
Security: Absolutepoker and UB use the same poker Network Cereus
timothy : where in your disclaimer does it state i can't play both sites?
Security: You may play once you delete your Absolute Poker Account.
timothy : I have 50 dollars on your site, and I have no debt, YOU have my money
Security: Let me transfer you to our Recovery Department, they will shortly assist you with this

UB: Outstanding Balance Support has joined the chat

timothy: wtf your not going to play your games transferring me around from agent to agent
timothy: I just put a stop on the 200 I deposited, now I have your money.. Congrats, way to do business
timothy: Helllooooo?
Outstanding Balance Support: For security reasons could you please confirm your personal information on file? First and last name, physical address, telephone number, date of birth; and answer to your security question?
timothy: I just called your customer support line and all they do is TAKE DEPOSITS but can't help
timothy: no I am not going to, I just put a hold on both checks, take care your site is a scam and I will post this chat log for others to see
Outstanding Balance Support: ok do that .
Outstanding Balance Support: we'll send you to an external collection agency and also we'll put your information on a negative data base..
timothyr: haha what [censor] country are you from, DO IT!
timothy: I will sue you just as easy as you put me in collections [censor]s
Outstanding Balance Support: I would like to help you, but I will not tolerate the language you are using. Please refrain from doing so, so I can help you.
timothy: suck my balls
Outstanding Balance Support: In order to further assist you in the chat, please refrain from using that type of language, since it is offensive and disrespectful.

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fiendnfrenzy
New Rochelle, US
Mar 23, 2011 1:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AA on the bubble against the only one player left in the tournament that can stack me. i riase it to 1000 after his smallish raise and he calls. He has QJ and the board hits QQ5. I make a milking bet to get some chips. He calls. The turn hits Q. Expecting that he probably doesnt have that one nightmare card since we started heads up and now i have a full house, I go all in. He turns over the four of a kind. Seems likes a typically horrible bad beat. One thing hits me extremely strange though. The river is an ace - meaning no matter how i played the hand i woulda went broke. How can it be that the only player with as much chips as i have is going to complete quads and then the river is going to give me the most tempting card in the world to walk right into to go broke. Another thing is that i swear the number of coin flips i win is like 20 or 10 percent. And I'm talking hundreds so far. It doesnt make any sense.

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Totally_Fed_Up
El Granada, US
Jun 22, 2011 3:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Besides the "bad beats" which are numerous, the company seems shady in the business practices as well. I could recount numerous hands where I flop top set, guy goes all in and gets runner runner flush or runner runner quads. Flop Nut flush and guy goes all in gets runner runner boat. AA VS 73, 7 3 goes all in prefliop, flops boat. So the site is there to screw people. Several pros have left UB, including Phil Ivy, because of there business practices. In the past I played real money games there. But I found my account was charged 3 times for deposit plus a service fee, so to get $600 into my UB account they pulled $1900 from my bank account!
I kept playing on UB, but only freerolls. After playing several weeks I qualified for the Final WSOP tournament. I got an email say congratulations you qualified for the final tournament. Now the tournament has been removed from the site. UB live Chat has no one monitoring it any more, and emails to support go unanswered. After weeks of playing in the qualifiers and having to qualify 4 rounds to get to finals, they remove the tournament.
Better to play in a casino. UB has had numerous lawsuits filed against them, Obviously thius was not enough to make them fix things and to my knowledge no one from UB had to spend time in jail.

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