I became Uniformdating.com member and paid $9.99 for it. Two days later they charged me additional $20. I called to customer service. They were very friendly until I told them about my problem. They refused to answer my questions and simply hang up. Thieves.
The complaint has been investigated and resolved to the customer's satisfaction.
WWW.uniformdating.com inform members of the recurring payment throught the payment pages and within the terms and conditions :
RECURRING BILLING
By entering into this agreement you agree that subscription payments to the Service consist of an initial period, for which there is a one time charge, followed by recurring periodic charges which you choose, excluding uniformdating.com "TEXT PAY" service. All recurring charges shall remain active unless you cancel your subscription before its renewal date.
You agree that uniformdating.com will continue to bill you until you cancel your authority for uniformdating.com to bill your recurring account. Uniform Dating may submit periodic charges monthly without further authorisation from you. To terminate or change your payment method, go to usa.uniformdating.com login and go to "My Profile" and select "My Account" where you will find the options to change or cancel your authority for Uniform Dating to continue with recurring billing. No pro-rata refunds will be issued to you if you should choose to cancel your subscription but full membership benefits will still be available until your current subscription expires. Such notice will not affect charges submitted before Uniform Dating could reasonably act.
A contact number is not provided on the website. All customer service issues are dealt with via email. Unfortunately this means you would not have been speaking to uniform datings customer services, to speak to uniform datings customer services contact inquiries@uniformdating.com
After seeing an advertisement on Television for Uniformdating.com offering FOC, they then request my card details & taking £34.99 (Thirty four pounds & ninety nine pence) from my bank a/c.
Since then not been able to access my a/c, used whole battery on laptop & still no joy.
What's going on guys, some of us don't get the chance to access the social world when registered Disabled & a Single Mum.
Please substantiate you reasons. I await your responses. Many thanks. Yours sincerely.
Please contact uniform dating directly regarding this on help@uniformdating.com or [protected]- line are open from Monday to frida (9am-5pm).
I have the same problem! They won't discuss and fall back on the 'if you don't telephone to cancel you have not cancelled'. Apparently it is all in the terms and conditions! Thieves, thieves, thieves!
I JOINED THE SITE FOR THE 4.99 TRIAL, AND AS GOOD AS CANCELLED THE SUBSCRIPTION ON THE SAME DAY, I LEFT IT AT THAT, A FEW MONTHS LATER I WAS CHECKING MY CREDIT CARD ACCOUNT ONLINE, DUE TO BEING TOLD OF SUSPICIOUS ACTIVITY ON IT, THEN I SEE SOMETHING ABOUT NIS DATING OR SOMETHING LIKE THAT, THEN I FIND OUT THE IT'S RELATED TO UNIFORM DATING AND THEY HAVE BEEN TAKING £29.99 FOR MONTHS WITHOUT ME KNOWING, I CONTACTED THEM AND THEY TRIED TO GIVE ME A LOAD OF BS ABOUT TERMS AND CONDITIONS EVEN THOUGH I AS GOOD AS CANCELLED ON THE SAME DAY, THEY TRIED TO PUT THE BLAME ON ME FOR NOT CANCELLING THE SUBSCRIPTION, I WEREN'T HAVING NONE OF IT MONEY GRABBING GREEDY CROOKS THEY ARE + IT'S A USELESS SITE
This site was so helpful for me. I'm a very shy person, so dating services are my cup of tea. Here on Uniformdating I had an issue with the payment as well. But Customer Support rep was very helpful and they gave me a compensation. So, from now I have more time to discover this site. I have so many plans about it. I'm pretty sure I'll find happyness there. Cool service, you just need to be very attentive.
uniformdating was a real challenge for me 'cause this site is only for meeting policemen, firemen etc... BUT there are so many interesting people! first of all I need to say that don't like the fact that you need to pay. moreover, I had a problem with my payment. but support represent. helped me with that. so now I'm using it on daily basis. what is nice for me - I can meet friends and gather a good company for the w.e. I recommend it if you are looking for an alternative social network.
I had a very helpful Customer Support representative. I like the site but I had some issues with my payment. Yeah, it took me about 5-10 min to acces an operator. But anyway, that girl was very helpful and she managed to solve my problem. Right now I'm on my 2nd week using the service. Sometimes I need to wait a bit to get a reply, despite this I had one date with very interesting lady. And I will surely recommend this site to my friend 'cause I want him to be less shy with women.
I have the only complaint about this site - it's so hard to organize dates with so many women! I like the service. There I have enough communication. and rather quick results. The main advice I can give to everyone - just read all necessary information or contact support if you don't want to get in trouble. Peace.
After the registration on the site, I've read all necessary information about payment and so on. And it is said nowhere that the service is totally free. Yes, they can give you some options for free, but not all of them. That is very important to know. So, this information was given in an explicit way, and it was absolutely understandable. So, I started testing the site foc, and after a couple of days, I decided what membership plan I want to have and how much money I can spend for this adventure. There were several payment options and I chose the one which was the best for me. So, there is no reason blame people just because you were not quite attentive, I guess. If you don't want to pay - don't give your money then!
I wanted to find a genuine person on the dating site. I did that on UniformDating. I love this service. I didn't expect that it could be so interesting to use such a service. Recommended
Very nice site! I love using it as a social network! and it works perfectly!
That is a cool site. I'm pretty sure it worth the money you pay for the membership.
The site is good. Of course, it is mostly for uniform people. But anyway, you will always find there someone interesting.
Let me disagree with the discussed complaint. The site is clear and useful. Their cs is ok. They provided me with all needed information. On the site I found the points about cancellation, removal, payment procedures. And the questions I was interested in were answered by the agent via phone.
Nice site and good customer support. I didn't have any payment or optional issue.
I am confused 'bout this complaint. As for me, it is good as a dating service, I have the results and not only chatting. So recommend this service for everyone who is wearing a uniform. That is our place)
I like this site. It gave me the chance to find someone who is not afraid of my job and my very long shifts.
well i don't know how much it'll help but you could always check out these kinda websites
https://edatinglogin.com/how-to-reset-uniform-dating-password/
Good afternoon
I friend has sent me a Twitter link to a profile on your site containing my picture and my personal details. I believe this had been set up maliciously.
Can you please remove the account. Below is the offending link.
https://twitter.com/UniformDating/status/931567997600370688?s=19