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I have been a UNISEL student in BESTARI JAYA for over a year now and currently persuading the first semester in BACHELOR OF ELECTRONIC ENGINEERING (HONS). The reason why I’m writing my complaint in the internet is because UNISEL is a coward university as it is avoiding people like me to complaint about my dissatisfied towards it. I’m very angry; disgusted; dissatisfied; and lose all my respect towards this university for one reason and one reason only, the management.
Over the past one year, I have been tolerating with their management and I keep getting these blank promises that the management will be better in the next semester from my lecturers’ and deans’ but what I see is it gets worst ever semester. For example, this semester, I have to wait for 3 hours and 26 minutes in a crowded hall just to get a place to stay in their hostel. “Why?” Because, the receptionists that was in charged with the male hostel was not giving rooms according to order. The two ###, to me very racists, as me and two of my friends were Chinese and we just sit there and look at the Malays that was behind of us getting rooms before us, way to go democracy. It gets worst in the JANA NIAGA department (the hostel department); this semester only people who are sick (for instant asthma) or weak to walk stairs who have a doctor’s permission will get the ground and first floor. Typically, for JANA NIAGA, I saw Malays getting the ground and first floor without a doctor’s permission (I’m sitting at the front row). What is this! Can’t they just be fair to all of us? UNISEL is the first state university in Malaysia, why can’t they follow what our prime minister Datuk Seri Najib Tun Razak concept of “Satu Bangsa, Satu Malaysia.”
The horror does not stop here, the chancellor especially the examination department is very rude to us student. Who the hell are they! Last semester I wanted to apply for another university and i needed to get my result slip from my previous semester. Shocked by the man on the counter’s attitude, he scolded me for disturbing him even though I asked him nicely. If i knew his name, my parents will be the first to budge into the examination department and give him a nice scolding. Even paying my fees is frustrating, the receptionists’ were nice but somehow everytime I need to pay my fees, I have to wait the least is 1 hour. My sister two years my senior (also in UNISEL) had experience being told that she is still owning UNISEL money but the truth is she never owned them a cent and it was their own system’s fault. Luckily, my sister kept her receipt, if not we will be in deep trouble.
All I’m saying in the truth, and if it is not because of UNISEL am cheaper than other private universities I’ll definitely leave UNISEL without a doubt. All I want is for UNISEL to take responsibilities, let students to comment about the university and give us the private university’s management standard. To be honest, I’m really fond with the lecturers here and my grades were getting better every semester. Still, I hope that as a coloured skin student to not be insulted for my race infront of my face (regarding to the JANA NIAGA case) and better management in the future.
The complaint has been investigated and resolved to the customer’s satisfaction.
Agree with u Mr Ryan.. I`m Mr Student here (BIM).. Every single day I regrat why I entered this uneducated management`s University.. Hopefully our Datuk Anwar who had an visit pat few weeks will bring any positive changes for us..
i vwery agree with u mr ryan...i lost my respect because of unisel mnagement...the management so worst and stupid...go to helll..all staff are stupid and idiot lazy and... all need moneyy...onlymoney they all see..
our new vice chancelllor prof dr rosti saroworo (dont klnow from where he caome) is selfish and all university management has cahnged because of him...inot agree woth him..all part he doing is only for their management not for us as student...and why he only think about hisself and not student..he has announce taht st/udent who has owed over rm2500 CANT RGISTER...what are he doing! it's he care about student who dont get ptptn or any sponsor? and why short sem cant pay half tuition fees? he know taht we dont get ptptn in shhort sem and we pay very very very expensive fees for hostel...from where we have to fiind money to fulfill all his need and his stupid management concept!? better we also change our chancelor datin seri rosmah..because she not care about student..selangor as negeri kebajikan and i dont think so?
our management must change..from chancellor to admin staff..because all staff exspecially in bursar office is worst nothing special and worst service..we can see on regisrtarion day...we mut wait untill 1 to 3 hours because of this management...i hope our menteri besar dato khalid ibarahim know about our problem..and i think he can change our university management...
the conclusion is unisel is a MONEY TRAP..and take our money for their uses...not for us...i not respect all of management staff ...and better cahnged the management concept because this university has worst service in the world and people look down with this Unioversity...
lastly, i not agree with unisel objective to give a education and better service to student...better change to ; to get more and more money for us and for to take student ptptn( that why our...ptptn get after 2month because unisel invest our ptptn for their own uses) and also to give a finance problem to student and to punish student...
pe da dak2 unisel ni..blaja le bebetol.da tua nanti nyesal..asek nak bertenet jek keje.mak abah daddy korang suh blaja bkn gi bertenet
This complains is serious to me. I am just reading about the school in order to send my son there but with this racist comment I am having doubt about enrolling my child. if the management could behave to one of themselves like this, how will they behave to my child who is black African? Management need to change their attitude. In fact, I need to know the ranking of this university in the world.
DEAR ALL,
UNISEL REALLY SUCKS BIG TIME! NO JOKE! I WAS A STUDENT THERE FOR ONE SEMESTER AND I CANT TOLERATE ANYMORE NONSENSE FROM THEM. BAD MANAGEMENT, ARROGANT STAFF AND YOU CANT CRITICISE THE LECTURER. SLOW AND EVER-CHANGING TIMETABLE. RUDE STAFF IN ALMOST ALL DEPARTMENTS, SLOW IN DOING THINGS THAT CAN TAKE A WHILE. ANBD WORSE THING IS A LECTURER WHO THREATENS TO FAIL ME BECAUSE I SUPPOSEDLY MADE CRITICISE HIM FOR TEACHING IN BM FULLY WHICH IN FACT I WAS CRITICISING OTHER LECTURER. HE WAS SO SENSITIVE AND BLATANTLY ACCUSED ME OF BACKSTABBING HIM WITHOUT FURTHER INTERROGATION. HE EVEN ASKED HE MONITOR TO CONVEY TO THE ENTIRE CLASS WITH THE INTENTION OF DIRECTING THE MSG TO ME. HE TOLD THE MONITOR THAT WHOEVER 'BACKSTABBED' HIM WILL PAY THE PRICE AS THE EXAM WILL BE MUCH TOUGHER. THIS IS A DESPICABLE 'PAY BACK REVENGE' AS HE WANTED OTHER STUDENTS TO HATE ME FOR THAT. AND SO HE SUCCEEDED AND I CANT BEAR THE NONSENSE ANYMORE SO I QUITED. AND TO MAKE THINGS WORSE, THEY PRACTICE BUREAUCRATIC POLICY AND SLACKERS ATTITUDE IN THEIR JOB!
I am not one of the student at Unisel but few my frens are. If im not mistaken juz few weeks a student was found death hanging himself in the hostel. Well what a hmm no comment. I saw the criticism regards to the bad management. I am an outsider but during the registration time i did went there with all my friends and often visiting them there. That place is hell..and hell true the management is very BAD! euw...the staff, the facilities? hmm sure not the one that can be proud with. More...the quality of the education there? That is veri questionable issue! The reason was...the lecturer? sigh...i pity the student...i dont know how to describe how pathetic those people are. Let say all about this university is sucks! i mean if not all than the priority is for the student welfare and its about providing the best education for their future. From my fair view as an ordinary reasonable person that care about the student there can or could someone? the prime minister? the minister of high learning education? any one please...it is not getting any better despite few management changes made recently but it is not enough! Really not enough...hmmm it is not enough...review all the syllabus course and the MARKING SYSTEM/SCHEME! Ridiculousness and Blatant Abuse of Power by the lecturer who recklessly neglected and EMOTIONAL UNSUPERVISED in nature...hell yeah in nature! Gross...i dont really know how to put comment in the good words to make all or you to have a better understanding but YOU SHOULD OBSERVE BY YOURSELF! SEEING IS BELIEVING...hahaha... x-man: 'hey where are you studying?"------- x-girl: "i study at Unisel huhu" ------x-man: "Oh THAT unisel?hmmm oh "----x-girl:"Why?" ---x-man:"hmm nothing"... ----- nothing= its something sigh!
Wow really guys ? I'm planning to enter Unisel for foundation in TESL .. After hearing your complains about it makes me feel worse to enter Unisel . I'm currently studying at UiTM segamat for diploma but it's not the course that I wanted . Hmm
This is plain disgusting. Im also considering doing foundtion in tesl there but nooooope, no thanks. I had my doubts about this place and it turns out to be true. It sounds like a nightmare- poor management, rude staff, awful lecturers, racism. A school that doesn't listen nd prioritise their students' voice is NOT a good school. Heck, it's no school at all.
As an added opinion, im sure there are good people there... but reading other staffs amd students comments elsewhere, it seems that, as usual, the good ones are overshadowed, overworked, and usedby others for their advantage.
true though..the managements sucks though..but the lecturers are good...only some are problematic...like for the pengajian malaysia lecturer of my first sem...he literally enters 1 hour late to class and questions us if we a late. and he doesnt really inform us if classes are cancelling or what... i am travelling daily, he always wont inform if the class is canceling, and it will be just a waste for me to go all the way to unisel just to know that the class has been canceled. and he doesnt inform abt tests before hand though. and it is true that unisel staffs are all so racist and also arrogant, they are all ###s, they are racist even in parking matters, as for shah alam campus, parking is a big problem. and the staffs are too rude to the students...if we fight back they are making it a big issue..but their attitude matter is not getting serious at all, it is indeed sucking to study here
Agree. Unisel examination department is an incompetent and irresponsible department especially the staff that can, t even help a ex Unisel graduate to convert Bm results transcript to English version which is essential for the fellow graduate to seek for job, still why can't Unisel just make two copy of transcript in two languages liked other pubic university, it was not an odious task or even time consuming
I had to agree with some of your argument regarding staff of Unisel. True enough whether u're Shah Alam or Bestari Jaya branch, some of them, i mean the staff, thinks that they are the owner of Unisel. As if, once they smile or treat us nicely, we would steal their money. They need to know that without students, they can't even get their salary or worst even get the job in the first place. Sighhh.. it is a disappointment. I am Unisel student and been here for 4 years. It can't be denied SOME of the staff being rude and everything. The sole reason why I come across this complaint board is to complaint on the management. But no matter what, I can say that Unisel is getting a lot better compared to few years back. If i can rate the management, I would give 3/10.
Despite my anger and hate to the management, I can't help but to disagree with a few comment on this post. I don't know about Bestari Jaya but the quality of lecturer in Unisel Shah Alam is the best! They would do anything to help us in gaining the knowledge. For Accounting course, you even get 9 paper exemption if you want to pursue ACCA after degree. I would say the quality and qualification of Unisel as one of University in Malaysia should not be question.
In fact, management problem not only occur in Unisel It happen in any part of other Universities as well. (I am alumni of matriculation and XXXX Universities as well.) But maybe.. they just don't post on the internet. Or the top management make a quick action upon complaint.
Just a small advise. I knew and understand why people bashing Unisel. YET don't focus only on the dark side of Unisel. If I can rewind my time, I would still choose Unisel despite the management problem as I knew the knowledge I gain here is too precious. I would still recommend Unisel to other people who wants to pursue their studies. However the top management should do something to improve the management and staff's behaviour.
Just some additional note to add.
I think the staff is not being racist. They treat students equally but by equally here... They give the bad service equally.
I've been indirectly insulted and yelled at for asking something that I don't know. The looks she gave me was like (ape ke bodoh sangat soalan budak ni). My...my..
wait does their management still sucks big time cause im about to belajar there in like a few weeks uGhHHHh like i dont even wanna go in the first place but reading all of this complaints makes me dont wanna go even more?
@uwu you can consider now because they are improving much better. The subjects offered are same quality as other institute. There are just some bad management problems occurs sometime. With affordable fees and good courses, I would recommend UNISEL as your choice. Where to study is not important, what and how to study is important.
I am in Unisel I registered for my Diploma in Tesl in Unisel Bestari Jaya. Now I'm in my final semester in Bachelor of Degree in Tesl. There are good changes made in Unisel and as you said improving much better but in terms of attracting new students to study in Unisel only. As for those who have studied for a long time, not to criticize Unisel but to point of the actual truth. No any progress in Unisel ever to helped the students who already studying here and know what they are actually doing. Since 2011 the WiFi in Unisel is still [censored]tier every year. I'm saying this because it is frustrating to not have WiFi when I'm doing my assignments. Sometimes when there is WiFi, it would not last long. Even the hostel is robbing the students money. As stated in the picture, it was said by the MPP Unisel that if a student want to take single room it will be RM1600 for a semester if the student don't want to share with anyone. But if the room is shared with 2 student then it will be RM810 for each semester. Starting from next sem that is on April 2019 each room will have 3 student, so the price for each student will be RM675 for each semester. I did my calculation and it was supposed to be like this. RM1600 for 1 student who don't want to share. So if 2 student RM 1600 divided by 2 should be RM800 and if the room shared by 3 student, then RM1600 divided by 3 should be RM533.33 and let's just say we round it up to RM534. But here we can see that for the room shared by 2 student supposed to be RM800 but they charge it as RM810, that is additional RM10. Small money, so no problem. But the room shared by 3 student is supposed to be Rm534 as we rounded it earlier, but they charge per student RM675, that is additional RM141 times 3 equals to RM423 per room. So if one room 3 student and a house has 3 rooms. That means they take additional RM1269 per house. 1 floor got 4 house that means per floor RM5076. 1 block got 4 floor that is RM20, 304 and ground floor house only got 2 rooms in it so 4 house at ground floor with 2 rooms is RM 3384. So the total 1 block with 5 floors get additional money as much as RM23, 787 that is for per block. The total block in Unisel Bestari Jaya is 44 and some of the blocks are not occupied.
unisel management suck! if you late for i daftar then u get hard for your semester study. leceh ah babi nak kene buat surat tu mintak tanda tangan faculty. my mood to study in unisel ruined because of the management!
Honestly, from the aspect of Wifi, it's so slow during the night time that I find it troublesome. I cant even do my assignments and have to wait for a long time before I could do anything. Supposedly, Unisel's management have to reconsider in improving the speed of Wifi since we are not studying here for "free".
Secondly, from the aspect of aduan for any broken stuff or item in hostel. I have done so many aduan at the office, and the staff still had the audacity to ask some of students to redo it. I dont know for how many aduan do they need so they can send someone to fix my broken stuff. The management had sent some workers to check but still no action has taken.
Lastly, the aspect of unpaid fees. I know the fees are important in order for student to continue studying but blocking students' Elearning for those who didnt pay for the fees yet is too much. One of my friend had contacted one of the staff regarding this problem and she needs to access the Elearning for her test and submit her assignments. The staff rudely said "its not only you who had test" which is kinda rude.
As the title above, Unisel's management is the worst. Yes we are students and a grown up youngsters but if this is how the staff dealing with students, they dont have the right to be mad if some students includes their parent to deal with them.
Poor hygiene in food stuff 😔