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I took out a $300 loan to help pay for my son's birthday party in September of 2008. I agreed to he terms of the loan, being that there was a $90 fee. The catch to this place is in their agreement (the prit out; not on the website), you have to contact their customer service once they deposit the money, or every two weeks they will reissue the loan & only take the $90 fee. You also have to contact the customer service on a differt site than were you applied. The first payment date I did noit get an email, and on the Wednesday before they were due to take the payment out, I used the website to contact customer service & sent an email advising I wanted the entire payment taken out. I got an email back THursday advising it was too late for the transaction to go through that way & Friday only $90 was taken out. So the next payment as soon as I got the email I saved it in my adress book so they would stop going in my spam box, Litterally the next 3 payments they took I tried contacting customer service through th email & throught the websit & was given a website down message or some crap. Finally in December, they started taking out the $90 plus another $50 towards the loan. The next payment, when I had paid back the $300, the $90 & some I put a stop payment through my account, which worked, but two weeks later (dec 31st- a wednesday) they issued a paper check for $382. I wish I had researched this further before taking the loan out- I just wanted to give my son a nice birthday party & ended up starting out 2009 with a negitive balance & not being able to pay my rent that Friday. I am so upset & still looking into what I can do to get my money back. I don't want the $390 I borrowered, I just want back the $400 they took from me, my 16 month old son & my unborn child.
The complaint has been investigated and resolved to the customer’s satisfaction.
they called me screamin that i owed them over 100 after they said i only borrowed 300, now the lady is calling saying shes gone to garnish my check of 25%. could they actually do that to someone even after u told them that wasnt u to begin with
I just had my first run in with this company. I just hung up the phone with them. They offered me a $3, 000 loan that I almost took, bc I just started college and I could use the extra funds. Any ways. They put me on a long hold saying they were going to put money into my account. Eric Hunt was my so called Loan Rep got back on the phone and told me they couldn't deposit the money. He was going on about my less then perfect credit. He asked me to go to Walmart, 711, or Kroger and buy a Money Pac that would only cost me $4.95 deposit my first payment on this money pak in the amount of $267 and then call him back when it was completed to prove that I could afford to make my payments every month for the next 12 months intrest free. I told him I was on my way to work and would have to do it tomorrow. I jump on the internet and guess what I find? That this whole thing is a scam. I called Eric back and told him I wouldn't need thier services and hung up. Now Im afraid they are going to try to put the money into my account any ways, or sell my information to someone else! I dont want anyone in my checking account. The problem is I never applied with United Cash Loans so Im not sure how they came across my information to start with. I just wanted to share since I see alot of you got into this mess alot farther then I did, but with alot less money.