Menu
For Business Write a review File a complaint
CB Airlines and Air Travel Review of United Laser Clinic
United Laser Clinic

United Laser Clinic review: clinic closed /no refund 58

R
Author of the review
2:01 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a laser package and all Illinois clinics closed without notifying clients. Trying to get a refund for unused portion.

Has anyone else had the same problem? E-mail me at [protected]@yahoo.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

58 comments
Add a comment
M
M
Megan
Naperville, US
Send a message
May 14, 2009 6:10 pm EDT

I believe that they may have opened up their buisness under a new name.Renew Cosmetic Spa
2306 East 350 South
Lafayette, Indiana 47909
Phone: 1.888 LASER 14
1.888.527.3714
There is also Renew Cosmetic Spa
809 West Carmel Drive
Carmel, Indiana 46032
Phone: 1.888 LASER 14
1.888.527.3714

E
E
Edward
Indianapolis, US
Send a message
May 18, 2009 7:57 pm EDT

Megan, (PER ATTORNEY), Do not post FALSE INFORMATION. Posting false information is prohibited. We are working with complaints board to determine your username/identity. We are very sorry Your previous clinic had to close, however, we are a clinic that is honoring their packages, as we were asked to do, however, no refunds are being given. We are honoring 3 closed clinics current clients packages across the Midwest, along with 2 other closed companies. A great, reputable and existing company will not tolerate false postings. Get your facts understood before posting false information.

Thank you

F
F
for the people
US
Send a message
May 19, 2009 1:04 pm EDT

How about you stop living a false life.

M
M
Magalis5
Chicago, US
Send a message
May 19, 2009 3:16 pm EDT

So is it true that Renew Cosmetic Spa is honoring United Laser Clinics contracts? If so where can i find information on them or who should i speak with about this?

D
D
Dolores& Melanie Rosales
Palos Hills, US
Send a message
May 19, 2009 5:16 pm EDT

Is there an attorney out there who can take on a class action case against them.

Contact d69ros@yahoo.com

S
S
samantha-Woodridge
Woodridge, US
Send a message
May 26, 2009 4:21 pm EDT

Hi Jennifer,

Yes, received my refund from them...I received all of it back even though I had 2 treatments so I am happy! It took about 60 days...

N
N
Not Hair Free
Indianapolis, US
Send a message
May 28, 2009 2:15 pm EDT

I agree that whoever is posting comments that are positive about this company is in on this scam. Here in Indiana the United Laser Clinics just closed. I don't believe it has been a complete month yet. I was a client for the one in Carmel. I found them through an internet search. I received e-mails from Michelle Droulos setting up my initial consultation for laser hair removal treatment. I saved all of those e-mails. So when I went to make my second appointment the number was disconnected and the website gone. I immediately contacted my credit card company and our local news station with this information. My account was credited and the credit card company is now disputing the claim with the company. I have sent a couple e-mails to Michelle but haven't heard back. I noticed at the bottom of the e-mail it had the following: Joseph E. Parisi III Director/Laser Hair Removal International http://www.laserhairremoval.com .

So I went to the www.laserhairremoval.com website and what do you know the carmel clinic pops up with a new name and new number- all of the listed clinics have the same new number. So I contacted the new clinic and they said that United laser clinics are out of business but that they were taking it upon themselves to fulfill the contracts for the all those customers. They stated that they sent out mass mailing to notify the customers of this. I of course was not contacted. She stated that they had that I paid on file but none of my information. I do believe this is the same company operating under a new name. For those of you that live in Carmel the new number is [protected]. They are now called (removed). If you paid with a credit card contact the credit card company and dispute the charges. Also if you live in the Carmel area contact the news station "call 6". I have filed a complaint so I know that it would be a big deal if more people did the same. They have contacted me and told me that are attempting to contact the company. They also suggested that I contact :

Office of the Indiana Attorney GeneralConsumer Protection Division302 West Washington Street, 5th FloorIndianapolis, IN 46204Phone: [protected]-5516

For those that own this company and have scammed people out of their money here is the following message:

You will reap what you have sown- 10 fold.

F
F
For the peopl too
westpoint, US
Send a message
Jun 01, 2009 9:26 am EDT

Indiana Secretary of State Corporation and Business Entity Search Page.
Look up this web site and you will see that the Registered Agent of Renew Cosmetic Spa:

(Removed)

Entity creation date was 3/18/2009. All public information . New companies must register with the state they are in.
Look up the old Vice president for United laser clinic and you will see from her postings about her wedding and what her new name is. Knowledge is power.

M
M
mpietrucha
Orland Hills, US
Send a message
Jun 03, 2009 11:52 pm EDT

I too was scammed by the Woodridge, IL office. Has anyone heard any news about the Woodridge branch and/or how I should go about filing a claim. I paid for my services in advance with Care Credit and I don't know if I can request a refund now. If you have any information or advice, please contact mpietrucha@hotmail.com. Thank you!

T
T
TheyrnotGonnaWin!~
Waukegan, US
Send a message
Jun 23, 2009 12:25 am EDT

Same here and deeply disappointed in this company. I have tried so many times contacting them and not once they returned my calls nor emails. I went to the Algonquin office and spent 2 hours driving there every time for my appointments. We need more people to file more claims for all areas where these locations were and be heard. WE WANT OUR MONEY BACK!

M
M
MParkerton
Chicago, US
Send a message
Jul 23, 2009 4:43 pm EDT

I heard they opened up using a new name. Renew Cosmetic Spa. My friend lost a lot of money.

I
I
itsmike81
Hoffman Estates, US
Send a message
Aug 24, 2009 5:23 pm EDT

renew cosmetic spa- is United Laser- The medical director of Untied Laser in Indiana is the same as well.

C
C
Cari_331
Lodi, US
Send a message
Sep 12, 2009 10:03 pm EDT

I paid more than $600 at the King of Prussia, PA United Laser Clinics location. In September 2008, they began suddenly cancelling my appointments. When I went to my thrice-changed appointment, I found their doors closed and the equipment/fixtures gone. United Laser Clinics promised me a refund, but I never received one. I paid for the procedure using a credit card, but the credit card co. told me since it was 30 days after the billing period, I could not dispute the claim.

Now, American Laser Clinics have been doing business in United's old location. Does anyone know if American will honor United's contracts?

K
K
keysprincess
Maple Grove, US
Send a message
Nov 10, 2009 10:56 pm EST

Have any of you received a bankruptcy filing notice from an Indianapolis law firm? The notice references "In re: Anna Moore and provides a case number etc. There is no other information included in the letter (e.g. no obvious connection to United Laser) but each of the individuals that I know that were robbed by United Laser has recently received this letter. I called the attorney that signed the notice but have not heard anything back.

P
P
Preeti 79
Pomona, US
Send a message
Nov 12, 2009 8:57 am EST

Hello,
I was one of their clients and wanted to know if this new clinic "Renew Cosmetic spa" is the same old United lasers clinic? Any insights?

Thanks.

Preeti

C
C
content-to-be-me
Chicago, US
Send a message
Nov 14, 2009 12:52 pm EST

I am a Woodridge Client who had Renew Cosmetic Spa take over my package from ULC... I don't believe that they are affiliated, but they did take me in with kindness! They don't even use the same machines as ULC, so that's one of the reasons I don't think that they're afflilated! The drive is long, but the customer service was nice... They made me feel very at home! What's 2 hours out of your day people! At least we still have the option to get our packages fullfilled! Most places just shut down, and you never hear or see anything about them ever again! At least this way, we can still be treated! I'll admit, I wasn't too happy about driving, but after the first few times of letting them treat me, I'll continue going to Renew! Thanks! Happy Saturday!

R
R
r.gardner
Philadelphia, US
Send a message
Nov 30, 2009 5:09 pm EST

Hi, I too purchased a package at the King of Prussia Clinic in PA and have lost money from these thieves. I am owed money and want in on any legal action taken.
Thank you
r.gardner@temple.edu

J
J
Jill55
CA
Send a message
Feb 03, 2011 3:38 am EST

Hi there,
I had a contract with epilaurs in Montreal for hair removal laser. My contract was after 10 session half price fore face and after 8 session half price for body. When I finished the 10 sessions for my face she became so mean to me because I was paying half price and then later on she didn't want to cut the price for my body and wanted me to take more session. She actually broke the contract, it was a wast of money and time. Her laser machen is so old and I had such a painful treatments.plus she burned my finger nail once and she burned another customers underwear during the bikini treTment. Anyways what bothered me so much was her behaviur andhow she treated me at the end.