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Have past due dell account due to husband being in construction and that line of work being slow. I spoke with this collection agency a week ago, they said I was refusing to pay, I said im not refusing i am temporarily unable, they wanted me to set up check by phone I said no I will send in by the end of the month they then said so you are still refusing to pay.
Today my brother in law who lives 150 miles away called and said they called his home asking for my husband saying they had importand paperwork for him and to give him a message. First they have my contact info they didnt need to call him second arent they not allowed to ask 3rd party to pass on a message, I want to file a complaint where do I start, It is just wrong to call family and friends.
The complaint has been investigated and resolved to the customer’s satisfaction.
File a complaint with the FDC and then with your states attorney general. I just had the same situation except they called my wife and actually set up a payment plan with her! They got balls and need to be stopped!
What is wrong is taking people's money and not paying it back. Give up the satellite dish, the cellphone, the weekly restaurant meal and the high speed internet connection and pay your bills then no one will call you.
Well, my aunt owes a debt that URS is trying to collect. She has never lived with my grandmother nor does she now, however URS continues to call my grandmother every morning around 8am waking her up. They are looking for my aunt and my grandmother has told them she will tell my aunt but now the calls are annoying and she has asked them to stop calling repeatedly but the calls come every morning regardless. This is now a harassment issue since my grandmother is not the debtor and was not a co-signor for the debt and she has asked repeatedly for them to stop calling and my aunt does not and has never lived with her... What do we need to do to get the calls stopped?