United States Rare Coin And Bullion Reserve review: NOT YET RECEIVED SHIPMENT OF GOLD ORDERED AND SHIPPED ON NOV 06 2009 1

hi
my name is amrish patel residing at above mentioned address
and ordered gold coins before united states rare coin and bullion reserve on nov 05 2009
and according to Mr Steve's statement working over there he said my order has been shipped on nov 06 2009
but inspite of calling frequent times they does not provide me shipment tracking no of ups through which i can track my shipment.
i called no of times
and there is no website address mentioned where i can send them written request
i have already paid 1794cd$ through my canadatrust visa card
so pl help me out in this matter as nobody gives me proper reply
thanks
waiting eagerly for your reply