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CB Furniture Stores Big Lots 1773 Montgomery Hwy, Birmingham, AL, 35244, US
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Big Lots
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Big Lots company logo

Big Lots

1773 Montgomery Hwy, Birmingham, AL, 35244, US
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1 complaint
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Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
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8:56 pm EST

Big Lots - Manager at Hoover, AL Store

I asked for some help to look for an item at the store after I had already been to 2 stores looking for an item that says it was in inventory on line and also another store sent me there. I was met with the worse customer service in history their Female Manager on duty was rude, not helpful and argumentative; Customer service is how you keep customers and best believe she needs to be moved from interacting with us. I am a consumer that asked for help; and I got Attitude!

Desired outcome: Talk to the employee about how to treat customers and send her to training! If she is developing her staff she is not a good Manager!

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