Regions Financial

In August 2020, I started a HELOC loan with regions and received a APR of 3.85% for $40, 000 and today the offered me an interest rate of 10.75% for $43,000 for no reason. It just jump to the higher rate. My credit does not merit this increase and there are no additional negative activities on my credit reports from August 2020 to December 2020.

History, first my APR for this loan was 3.85% then 5.87% and now 10.75% all within a 4 month timeframe, I'm just trying to get a better understanding of what is justifying the jump in the APR. I've paid off or down credit cards and my FICO score is better than it was when I started the application process.

For me to keep getting lenders to run my credit report will cause more hits to my credit report. On their website, it states for a limited time, people can get a 0.99% introductory annual percentage rate (APR) for six months. Also, regions has their current rates ranging from 3.75% to 10.75% APR; why have my rate been placed on the higher spectrum?

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Regions Bank
Regions Financial Corporation
1900 Fifth Ave
Birmingham, Alabama 35203
7-29-2019
5:25 PM.

The Regions bank fraud department closed my account after only a month in getting that new bank. I was told
that it was closed due to a bill pay to Navy Federal Credit Union. Notice of this was emailed to me on 7-23-19,
but I did not find it until 7-23-19 @ 4:20 PM, and as instructed, I called and notified them of the fact that I did
not authorize such a transaction. I had nothing to do with that Credit Union The amount attempted was over
$9, 000. Today I was informed that they did not credit my call but I have yet the record I did make that call. The
branch mgr of my branch told me that the fraud department apologized for my call not being properly docu-
mented, but closed my account anyway Last month I also was informed and sent a copy of a check sent to me
but getting sent to the wrong Regions bank and it was determined to also be a fraud, but today the mgr found no
record of it. But I still have the copy given me at the bank at the time. What I have noticed is that the fraud
department of Regions bank has no properly trained investigators who actually investigate anything for actual
frauds. All they know to do is from the 'brainwashing' in society that just classes anything as a fraud or scam.
All are very highly unqualified to work in that field for anyone, let alone a financial institution. What should
have been done is to check it thoroughly with the Navy Federal Credit Union, and find who was the intended
recipient of the requestor and where they were located. Much of this can be easily found in the raw headers of
the email or other online filing and then proper legal action can be taken by the intended victim and/ or the
bank, but such information is never provided to the victim. All should be provided immediately to the victim.
All bank records that are handled by the fraud department should be a permanent record in that department. Any
email or file of such an action must be maintained as a chain of evidence. regions bank does nothing of this.
They just blindly adhere to the brainwashing without any actual knowledge, training or experience in any type
of investigating anything.

When my great-aunt died in 2003, it was discovered that her care-taker had withdrawn over $250,000 from her Regions Bank account over a 4 year period, leaving her on the brink of bankruptcy and public assistance. The funds were spent on things like Harley Davidsons, video games, acne medication, high school tutoring, fashion clothing, care taker's credit cards, care taker's utilities, etc. The checks were forged.

Regions Bank's fraud detection system flagged the activity repeatedly. Regions Bank officers testified under oath that they discussed the situation on multiple occasions and consciously chose to do nothing: like contact its attorneys or call any goverment officials. Regions Bank had several conflicts of interest. 1) It profited from collecting ongoing NSF fees and CD early withdrawal penalties - amounting to over $10,000 (and exceeding $1000 in one given month). 2) The care-taker was a client of Regions Bank, so the bank didn't want to alienate this individual or any local relatives.

Regions Bank never once apologized and never once offered to refund the funds that it allowed to leave my aunt's account fraudulently. In fact, it allowed its lawyers to taunt my family by making minuscule offers for settlement. Overall, Regions Bank has shown its total disdain for its consumers, especially its vulnerable, elderly consumers.

The estate's legal suit went to the Alabama Supreme Court twice. But Regions Bank headquarters in Birmingham Alabama and has strong political presence. Regions Bank hired one of Birmingham's largest legal firms to protect itself and its mode of operation. All of the documentation from this legal suit are available to the public. Consumers can decide for themselves if Regions Bank behaved properly.

Alabama voters also need to know that the governor and senators of Alabama were contacted about this case and not a single one has offered any kind of restitution or change in the law to date.