Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - service
My family and I went through drive through around 9:30 and order was wrong. I went to the outside door and told an employee about the mix up. I waited outside for 30 minutes. When asked Seth about the wait and the fact my fries were cold, he got rude. My husband finally came to the door after the long wait and asked for a refund. Seth continued with the rude attitude and at this point I have one as well. I returned the food and Seth said I was being hostile and called the police because I wanted hot, correct food that I paid for- since when is this too much to ask? The police made me leave no food and no refund. No customer service training was given to this team of children working at this Sonic- I didn't see anyone that even looked 21 years old or oler in the entire place. I paid for food that I didn't even get- something has to be done to rectify this situation!
Latest Sonic Drive-In Reviews
milkshake/glass in it Service Incorrect order Unable to tip server via credit card Ingredients of the sonic burgerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!