Mavis Discount Tire

Got my wife’s oil changed in her VW Atlas. Two days later there was quite a bit of oil on my garage floor. Called up there and without apologizing the employee just quickly told me to bring it in in the morning. Fast forward to the next morning I bring the car in to get the issue resolved and the manager on duty proceeds to yell at me saying “don’t talk to me man”. He then try’s to turn it around on me saying I was being rude and disrespectful about the service. After cussing at me more and yelling at me the issue was finally resolved…I will NEVER bring another vehicle to any Mavis on the planet. DONE

I took my car into Mavis Tires on Schillingers in Mobile AL. for a tire rotation and maybe a tune-up. They said they could do the tune-up. I went to pick up my car that afternoon and they said it had caught fire on the catalytic converter and recommended that I have it towed to a muffler shop. I paid 880.00 for the tune-up and had it towed. I had two new catalytic converters put on and started it up and it sounded like crap, it was missing and backfiring. I took it back to them and they stated it was nothing they could do. I took it to a real shop and they re-did the tune up. Mavis had put in only two coils when it has six. The sparkplugs they used were the cheapest brand and they were not gapped properly.

I feel like I was taken advantage of, not to mention the bad mechanic work

Rob Wilbanks, Mobile AL