Extended Stay America

Review of Extended Stay America - Montgomery - Carmichael Rd. I can not believe the reviews on this place. If I could give it zero stars I would. I am a Representative for the Nurses, Contractors and local hospitals in the area and we have received some horrible reports from Nurses and contractors that have stayed at this place. Recently we had a nurse come to us with a report of being robbed at gun point after leaving work one night late. Others have been sent home from work because their clothing smell of marijuana and cigarette smoke. When we contracted with this place we were told that it was a smoke free facility. We sent a representative out to the property to speak with the nurses and there was people on the inside of this facility including employees walking around in the middle of a pandemic with no masks on. People had babies and children inside this place and the rooms were not properly cleaned by staff. It is disgusting the respect that this place has for medical staff that came to the state to assist with coronavirus. There is also other drug use and prostitution going on inside this facility. A contractor staying on the first floor reported to the local hospital that guest were smoking crack in this hotel and that she witnessed drug deals on the outside of the property. Also management is horrible there they don't care and talk to the guest any kind of way if they complain. This place is not safe for nurses/contractors to be staying someone bought a gun into this facility and assaulted one of the employees. There have been some nurses there that have called and filed complaints and have even called the front desk and the desk clerks don't answer their calls or call the police. From what we were told the police have been on the property over 30 times in one months for noise complaints such as loud music, and one nurse from the third floor stated that there was a Doctor staying under her and they placed her above the individual and told her nasty things about the guest. I understand that guest because if u stay on second floor it is extremely noisy and hard to sleep because they people on third floor are up all night and have people in and out of the rooms. This place has no leadership or management. Whoever the manager is there he needs to be fired because we were told that the prior manager left for the same reason. I am making it known and pray that no nurse or contractor is hurt on this property because this is no where you would want to stay or lay your head or your license. If you need further assistance with housing you may want to contact your recruiter or the facility because they are aware of this. Don't stay at this place!