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iYogi - harrassment
I was trying to call what I thought would be McAfee Internet Security and then this company representative of iYOGI had me connect my computer to his so he could find out why McAfee cut short my subscription to their internet security. He went through all kinds of instructions to connect my computer to his, then after a few moments he said my computer was full of things that needed to be cleaned out. He said it would cost almost $200.00 to do this for one full year subscription. I could use it as many times as I needed to throughout the year. I told him no, then he pyut the pressure on, and I said no many times, he finally almost gave up. He said his name was Kevin and the number I called was [protected]. He left a search page on the Internet Explorer that I can't seem to get off. Everytime I click on Internet Explorer, it shows up first on my screen. Then a few days later another guy called pressuring me to get this same setup, but the price was down to $49.95. It took me awhile to get rid of him. I think his name is Ka' Ran. I finally got rid of him. I would like to get this search page, iYOGI, off my computer. I dare not call them back as I know they will harrass me .
Thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
iYogi is an independent provider of remote tech support services and is not affiliated to any third party brand or McAfee. This fact is very clearly mentioned on all our web properties. iYogi is five years old and we have recently serviced our two millionth user.
We have a BBB rating of A and if you would like to know what our customers are saying about us, please feel free to visit our page on Facebook, www.facebook.com/iyogi.
We also take feedback very seriously as it helps in our endeavor to continuously improve our services. We would like to investigate the incident you are reporting and so we request you to kindly send an email to iYogiCare@iyogi.com with the date and time (approx) of your call. We assure you that we will take action as per company policies based on the findings of our investigation.
Regards
Active Response Team
iYogi
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Hi C. Leland,
Hello Mr. Leland, have you checked the TFN number [protected]) you have dialled ? This Toll-Free Number is used by GuruAid not by iYogi.
Regards
John