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CB Jewelry and Watches Kendra Scott 3111 W Chandler Blvd № 1208, Chandler, AZ, 85226, US
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Kendra Scott
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Kendra Scott company logo

Kendra Scott

3111 W Chandler Blvd № 1208, Chandler, AZ, 85226, US
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10:00 am - 9:00 pm
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10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
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10:39 pm EDT
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Kendra Scott - tarnished necklace

I bought my first necklace from your company about 3 months ago. Today I went to buy a ring to match it. When I got home I compared the two and the stones don't even match anymore. The necklace has tarnished to the point I don't even want to wear it anymore. The stone just looks dull and dingy and dirty. Is this typical wear for your jewelery? If that's the case then I will no longer continue to do business with kendra scott. I really love the companies designs and have enjoyed the necklace. But spending $70 for three months worth of wear is not worth it. Please let me know if there's anything that can be done.

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7:34 pm EDT

Kendra Scott - overall customer service

My wife and I visited the Kendra Scott Jewelry store in Chandler Fashion Center (Chandler, AZ) today. Although the jewelry was beautiful and we wanted to purchase a pair of earrings for our daughter, we were never greeted by an associate or welcomed into the store. After 5-7 minutes, my wife and I turned around and left. Please do better to make your customers feel welcomed and appreciated for visiting. You never know where your customers come from financially.

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Tinab512
US
Aug 02, 2018 11:11 pm EDT

Happened to me today also. Horrible customer service. She gets pretty girls with attitudes.

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