Kroger

Fry's at 981 W Elliot Rd
Chandler, AZ 85225
This apply' s to all the Fry's in my area.
1. I stopped buying their fried chicken when they raised the 8pc price to $12.99, but now they have made the 8 pc 6.99 again I thought I would give it a try.
I arrived at the store at 12:40 pm and they only had three pieces of chicken out. I asked is they had a new batch coming out and they said it would be out in 15 min, so I waited until 1:05.
2. At 1:05 they then served the person who just walked up before they served me! So rude! They server was a new guy, but he knew I was waiting. When he got to me he made up my 2pc dark and two pc white. When I got home I was very pissed that he gave me an old dried out breast a dried out wing a dried out leg and one fresh thigh. The thigh was literally one third the size of all the other thighs in the batch, it was so small they would not have otherwise been able to sell it! The wing was bigger than the thigh.
3. I realize that Fry's is not in the business of customer service being a grocery store, BUT the deli is a customer service department. If you have a person wait for a fresh batch of chicken for 20 plus minutes then give them fresh chicken and serve them first over someone that has been waiting less than 5 minutes. The whole experience was just unacceptable and it happens at all the stores in my area.
4 I shop this store every day for the last 8 years even though I have family that works at Safeway, but with this kind of service I could just start driving the extra 1/4 mi and go to Safeway! They at least have corn and mash potato's as a side dish which for some unknown reason this particular Fry's does not! I don't need 20 different kinds of potato salad and coleslaw as a side. Corn and mashed potato's with gravy is a standard with fried chicken, so why none offered?
I am very disappointed and I know from the past this complaint line never responds back so as far as a resolution, well l that's up to you since you don't make habit of answering complaints.