Outback Steakhouse reviews and complaints 1
View all 490 complaintsOutback Steakhouse - Extremely rude employee
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1.0 star rating
12/21/2020
We attempted to go for a late lunch at the Outback at Ray Rd and Chandler. There was a man in an outback shirt talking to someone in a truck, the truck was blocking us from turning left into the parking lot. The man turned and looked at us and them went back to talking to the man in the truck. After waiting several minutes and the truck was still not moving, my husband had to drive around the back of the restaurant, down the side to park in the front of the building. As we were getting out of the vehicle the truck left and I yelled out to him "that was extremely rude", he started to walk towards me and I said "you couldn't ask him to pull over so we could pull in the parking lot. He stated"I was trying to get him to leave"to which I replied"no, you were not you kept talking to him, if you wanted him to leave you would have walked away. He then had words with my husband and told us that he was calling the police because my husband had cursed. And, since he was the proprietor of the establishment we were not welcome. I no longer wanted to eat there, as my husband and I walked away he was on the phone (I guess calling the police). I do not believe he was the proprietor, any real proprietor would have been happy to see a customer, there were no other vehicles in the parking lot until after we parked. A real proprietor would have been wearing a mask while talking to the man in the truck. He walked into the restaurant with the people that arrived after us and again he was not wearing a mask.
If this is the Caliber of your management team, my family and I will no longer be eating at ANY Outback Steakhouse.
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