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CB Retail Stores Dollar General 7265 Concho Dr, Kingman, AZ, 86401, US
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Dollar General
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Dollar General company logo

Dollar General

7265 Concho Dr, Kingman, AZ, 86401, US
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3 complaints
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
W
11:36 am EDT

Dollar General - Management

I was an employee at the Valle Vista store in Kingman, AZ and feel I was wrongfully terminated due to mistakes made by management, not by me.

The issue here is on 4/19/2022, scheduled to work at 8:30am, upon clocking in Emily the manager handed me my till, I counted it and it balanced out to $150.00. Upon my shift being over and clocking out at 1:15 Emily did not pull the till nor did Dominique (key carrier) say anything to me about it as I left that day. Over the course of the next 2 weeks my days and hours decreased to one day a week, working 4 hours.

On 5/2/2022, Monday morning I went in to talk to Emily about getting more hours and she told me no that’s not going to happen and wrote me up for the till being short $32.00 on 4/19/2022 telling me her and Dominique counted it 3 times that day. Why did the both of them count my till without me being present, who was on that till after I clocked out and who pulled the till? Management is not supposed to do that and I want to see from the camara that day who did these things. This raised a concern with me because my till has never been short like that the 5 months I was there but by a few cents a couple times. Emily then gave me the choice to resign or be terminated, if terminated I would not be able to come shop at that store and loss prevention could get involved. This sounded like she was accusing me of stealing. I was shocked hearing this. Emily then gave me another chance telling me the next time my till is over or short I will be fired. I worked 5/3/2022 6:15 – 10:15 with assistant manager Johnny and the till was over $11.00 which I really don’t understand how and would like this verified with corporate accounting. Johnny also used my till when I was on break and I didn’t sign off on register, so this could have something to do with it. Well I was fired.

I have spoken to the DM Derek about it but felt like I was not making progress with him. I feel Dominique is behind this trying to set me up to be fired. Please speak to other employees as they have encountered similar behavior and situations from her. This should not be tolerated from an adult employee, uncalled for and I have never worked with people who are out to get one over on another employee.

This needs to be resolved so I can be put back on the schedule. This is no way to treat an employee who works hard and is helpful to the customers. I don't appreciate being accused of stealing or being late when I had a legitimate and reasonable excuse 2 times. I'm going on 5 months working at DG and I'd like to continue my employment without these issues. I believe management made a mistake, listened to heresay and has no other excuse to fire me but threaten me over a till being short/under that I am sure gets balanced out through corporate.

This is game playing and I don't appreciate people playing with my life, my job and my finances doing dirty games like this. I worked 1 day with Emily so there’s no reason for her to call me on mistakes she made. I applied 2 years ago with Dollar General and she was the manager then. She told tell me she never got my application more than 2 times and another time told me she wasn’t hiring, yet, I see a new worker the following week. She didn’t want to hire me then and she made sure I was fired now.

I worked hard at getting this job and did everything just to keep it. I filled in when needed at the last minute, I walked 3 miles to work when my car broke down, made sure my tire got fixed when gone flat a couple times, asked employees for rides home even a few customers offered me rides to work. That was a lot for me to do…ask others for help. I made sure my work was competed plus went the extra mile to straighten out stock room, dust and wash store windows just to show my appreciation for being hired and that I wanted to work. It is hard to find work where I am so this job was perfect for me. 7 minutes to work, close to home and hours were just what I wanted. So, I want my job back. I am a 57 year old single female who needs this job and wants this job. It’s hard to seek employment during our economic downfall and would like some respect from DG corporate, the district manager and management. They need to treat their employees fairly, not setting them up for failure or listening to heresay comments made by Dominique. I’ve had no problems with any other employees at this store.

Thank you,

[protected]

Kimberlee Sherman

Cashier sales associate

Desired outcome: Want my job back please

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ComplaintsBoard
W
1:27 am EDT

Dollar General - Customer service and management

am a current employee at your Valle Vista store in Kingman, AZ and feel my job is on the line due to mistakes made by management and not by me. The facts here is a till shortage of $32.00 which happened on my shift and on my register. Upon clocking out that afternoon, I gathered my things and left. Looking back now, I don't recall my drawer being pulled or counted before I left, Dominique was standing to my left at register 2 and didn't say anything to me about the drawer having to be pulled and counted when she knows about this because she has access to the safe and has handed me.my.drawers on previous shifts, so she knows the process of this. I did not sign off either which I'm bad at remembering to do and therefore, I want to know who operated that register on the till I worked earlier and who pulled that drawer after I left my shift. This raises a concern with me because I was written up for it being short and my.drawers have never been that short only by a frew cents here and there. I would like to speak with someone in charge of this type of issue. I have spoken to Derek about it but feel I'm not making progress with him. I feel Dominique is behind this trying to set me up to be fired. Please speak to other employees as they have encountered similar behavior from her. This behavior from an adult is uncalled for and have never worked with people who are out to get one over on me until now. My drawer was never pulled or counted in front of me upon leaving work and it didn't come to mind until I was written up on it. This needs to be resolved and am going to speak with Emily Monday morning.early hoping this is resolved and I can be put back on the schedule. This is no way to treat an employee who works hard and.us good with the customers. I don't appreciate being accused of stealing or being late when I had a legitimate and reasonable excuse 2 times. I'm going on 5 months working at DG and I'd like to continue my employment without these issues. I believe because Management made a mistake not pulling.and counting my till in front of me they decide to just blame me fory till being alot short. This is game playing and I don't appreciate people playing with my life, my job and my finances doing dirty games like this

Desired outcome: How about giving me my job back

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W
11:44 pm EDT

Dollar General - Management

I've been working at DG going on 6 months now and never had a till short more than a couple bucks with old manager. Now the new manager is back from a leave of absence and the one day scheduled with her in the morning, my shift ended at 1:15pn I clocked out, however, she writes me up for my till being $32.00 short? Wow... really? #1, who else was on my till and why wasn't it pulled upon clocking out!? So to me this is a manager error. Next she, Emily gives me a choice to"resign" or be terminated of which I won't be able to come and shop there anymore and that loss and. Prevention will be involved. What the hell is she talking about? She says customers have complained about me? I don't think so. In fact, I know 90% of the customers and I know not one of them would complain about me. I, in fact, am most respectful and helpful to my customers. I even strike up conversations and ask if they need help out to car. I remember 1 customer left his bag in cart, I called him at home to inform him of this. Now that's customer service. These managers need to go back thru training or be fired and get new managers. Emily is basically accusing me of stealing? She's trying to get me fired. She had me. Working 1 day a week, I went in to see about more hours and she gives me these write ups. I'm not going to tolerate this from anyone. I know how to count money and this is ridiculous, petty [censored] crap. Oh, because I used a store lighter on my break and returned it, she calls that stealing. I bought the damn thing anyhow. Petty [censored].

Desired outcome: This needs to be looked into further along with another assistant manager using my till and my drawer was $17.00 over. He showed me his $7.00 error however the $10.00 other he did also and I'm being blamed.

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Update by White Daisy
May 06, 2022 1:44 am EDT

I usually worked nights and yes we declare our tills, however, this was a morning shift and just clocked out not sure why the manager didn't pull my till and count it out Infront of me nor did she say anything until 3 weeks later presenting me with a write up for the short. She also told me her and another employee counted it like 3 times? What's that all about. My tills have never been short. Manager is EMILY and the key carrier is DOMINIQUE. Dominique likes to mess with the other cashier's, setting them up on rolltainers, messing up stock room, signing on under our #'s etc. She's out smoking more than assisting customers and makes up lies, calling the manager at home saying crap and what happens? We get sent home. Dominique.needs to go. She complains and talks gossip on others. I can't believe this store and DG in general tolerates this kind of behavior.

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