Burger King reviews and complaints 3
View all 4590 complaintsBurger King - Service or the lack of it
Good morning; My name is Wayne Clark and I live here in Havasu. Today, 06/01/2023, I paid a visit to the Burger King on Lake Havasu Drive trying to get some breakfast. I pulled up to the drive through and after 5 Minutes without any response from inside. Then I tried going inside to place my order but there was no one at the counter to take an order. I called out multiple times with no answer and still have not seen any employees. There was no sign stated they were closed but one that says they are open. Several minutes has gone by with no response to my calls for service. Next I pushed open the door to the counter and called out again. Finally, the so called manager came to the counter with a extremely bad attitude. She informed me that she was not taking any orders and I needed to leave and come back at some time in the future. The manager was extremely rude and if I was not a Marine I would have to slap her in the face! I will not be coming back to this store again.
Desired outcome: The manager needs to be fired!!
Burger King - Everything at location!
The Burger King in Lake Havasu City is absolutely horrendous! It’s unfortunate because my son loves play areas, this play area doesn’t look like the tables have been wiped in a week! Every single surface in the restaurant is sticky, took 2 people to fill an ice machine while I stood with my 3 year old at the counter for ten minutes, then the chicken I wanted “wasn’t ready for the day” AT 4pm! So went with my second choice, which was cold.
A kids chicken nuggets and my original chicken sand took 21 minutes so I’ve literally been inside your restaurant for 31 minutes and just got my food, which was cold!
There were two kids unsupervised in the play area and when the manager dropped off my food one of the kids said “hey mom”… so the manager of two kids under 7, left her children unsupervised in the play place at her place of work, AND the area is disgusting! Ripped seats, filth everywhere, incompetent staff and manager has her kids running around the restaurant and play area completely unsupervised!
If nothing is done about this I will be reporting this place to the health department and to child services!
This place need to get it together or I WILL contact somebody who matters!
I would also like my money back for my cold [censored] food that took 20 minutes.. thank you!
Attached is the picture of her unsupervised kids playing with my son!
Desired outcome: Money back, and seriously something done about the whole establishment, I have someone on city council too and I seriously almost called them about this place! Disgusting!
Burger King - Service or lack there of since complaining once before...
My name is Dale M. Kindelberger and I live in Lake Havasu City, Arizona where THE WORST burger king in the world is located.
I complained a while back about the restaurtant being closed down during the National Advertised sale of The Original Whopper for the Original Price of $0.63, I believe... The local restaurant was strategically closed the days that offer was being broadcast all over the airwaves here in Lake Havasu and around the Nation as well.
I have been a fan of the Whopper since it first hit the market and have been a loyal follower of same. I would "have" to have one fairly often, and I was even fan enough to put up with the lack of consistancy in the cooking, wrapping or freshness of that sandwich, just because I have to have one when the urge strikes.
Well, I was actually going to give the pittiful eGift Card #: [protected] to one of the beggars that hang out on street corners here in town all of the time.
My wife decided to have me take her and the family dog, a small dog that ALWAYS gets a "Puppy Patty" where ever we go, when we eat out, he eats out with us, period.
We took the eGift card and went to order our choice and tried to spend as close to what the card provided, as we were not able to order what we normally would. That being a Whopper with Cheese each, she gets fries and I get onion rings and then of course the Puppy Patty and a medium Coke for me and my wife would get a small Coke.
So, we go and I go in to make sure that the eGift card will be accepted. The child that took my order and asked the "manager" if indeed they would accept the eGift card and the "manager" advised that they would accept it.
So, I ordered a Whopper Jr. with no onion, an Original Chicken with extra mayo and of course a small puppy patty.
The little guy "running" the register totalled up my order and it came to $10.58. I gave him my debit card and he charged the card $10.58!?
I asked him if he remembered the eGift card and he answered that he did and he did not know how to refund the difference, the "manager" stepped in and advised that they would not accept the eGift card and it was either I paid the full amount in cash or he would refund my debit card purchase back onto the debit card...
I was once Very disappointed in the burger king restaurant closing to avoid the selling the Whopper for the Nationally advertised price, now however I am left with a HORRIBLE TASTE in my mouth from one of the restaurants I have been frequenting for decades loyally for the food I truly loved!
I am VERY hesitant to EVER frequent another burger king anywhere any time EVER AGAIN.
There aren't words for how I feel. I am going to give the eGift Card to a ditch bum and wish him luck in getting anything edible for himself, I myself will likely NEVER step foot in another buger king in what's left of my lifetime.
SO SAD...
EVER SO DISAPPOINTED IN ARIZONA!
Dale M. Kindelberger
3295 Rustler Drive
Lake Havasu City, AZ. [protected]
[protected]
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