Tuff Shed

Please beware of Tuff Shed buildings especially if you are unable to properly inspect the building after assembly. We purchased a $6000, 10 x 16 barn style shed back in Sept 2020. It was due to be installed a month later in October due to a waiting list. The original install was cancelled and we rescheduled for two weeks later. Upon completion, there was a plethora of poor craftsmanship, poor quality latches, walls out of plumb that are visible to the naked eye, trim improperly installed, 3" gaps in roof barriers, doors misaligned, trim pieces cut over an inch short, incomplete paint job, tongue and groove flooring installed improperly defeating the purpose of tongue and groove, missing support for overhead loft, forgot to caulk any of the shed and other miscellaneous smaller items. We have called numerous times, even had a manager visit our home who was appalled at the work that had been done. We keep getting promises to repair with zero follow through. They had a contractor come by to perform repairs and he only covered the mistakes with blocks off wood over the ceiling gaps, tried to repair a poor reveal on double, Mr. Ed style doors and damaged the already cheap hardware, installed a new floor over the top of the original, improperly installed floor and left it looking worse than the original. When the manager visited our home, he actually pointed out mistakes I wasn't even aware of. It is now Dec 3rd and we cannot get a call back to fix obvious and multiple poor craftsmanship items. We purchased this shed as my wife runs a nonprofit for a veteran service organization and we were throwing money away on storage rental. We have been impacted by Covid and now paying for our storage rental and the shed hoping they would make it right so we could move our storage into the shed but cannot get a call back at this point. We purchased from Tuff Shed Mesa in Arizona.