SmashBurger reviews and complaints 1
View all 196 complaintsSmashBurger - Condition of location
I visited and ate at this location on 2/28. I am a former COO of a large
full service rest. co. The store manager is doing his job...he's responsible for
day to day operations. My experience from cashier to meal was first class.
However the store is in need of a major image enhancement. Which
is the COO'S JOB. The carpet is worn, dirty and Not cleanable(shot). The
Chairs were chipped. The moldings on table were off or coming off.
These are Capital expenses...the upper managements job? So who ever
you are? You have failed the management team at this store and the
customers. Look in the mirror. If you worked for me...consider this your
last day. Bruce Orlando [protected]
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