AutoZone reviews and complaints 1
View all 463 complaintsAutoZone - cell phone law
I'm a commercial driver for Autozone, I deliver parts to Automotive shops.
Well my complaint is that my store manager yelled at me for not answering my phone when they called. they don't pay for my phone and they won't pay for my bluetooth and yet they want me to use my phone and answer everytime they call when its illegal in California to use your phone with out a bluetooth device. So when i got a blue tooth and gave him the bill he said he is not going to authorize it, so he tells me every shop i go to drop off parts he wants me to tie up their phone lines to call the store to see if the store needs anything else. Basically to use the shop phones to conduct Autozone business.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Not sure about all AZ Stores. but Cell phones are not to be on your " Body ". without the HR or DM sayings it's ok Kinda a Discrimination, as all SM and DM''s and RM 's, now text for the new " updates and Store Checks" Conference calls are Out dated.
Legally in our state. You may not be talking or Text on a Cell while driving. Bluetooth may be different as they have not Identified it as a " No No ". Basically no different than listening with your Radio and singing along .
Now here, they went from the GPS to the Clock in Clock out system on our Commercial Drivers. It shows how long, how far and when you may be expected to the next HUB or Store. Though you are expected * Somehow* to be in the freeway, stuck in Traffic and Communicate with them and other Stores.. But you are not given a Phone for that Purpose . You do however get a Discount on Services through different Companies. Check your Autozoner site they set up. Even my SM, got a phone, Nice one, learned How to use it and has to Text his DM, 4 times a day.
Because it's required he TEXT, not Call ! You can chose your Regular contract or get a discount on others, Check out the " others"
Oh and Clock in, Clock out and Safely deliver the product, We are counting on you.