Coach reviews and complaints 1
View all 147 complaintsCoach - Worst customer service.
I went to Coach Outlet in Calexico, CA today to return a cámara bag bought 2 weeks ago and strap is folded wrong. Used couple days until I noticed the strap is wrong. A sales person by the name of Oscar gave me the worse nastiest rudest attitude I have ever gotten in my life. He even raised his voice at me. I get the he has to protect the store but my return was legit and he was in the wrong. I am so disappointed in Coach.
Desired outcome: Return of bag.
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