Menu
For Business Write a review File a complaint
CB Banks Citibank 3288 Castro Valley Boulevard, Castro Valley, CA, 94546, US
Citibank company logo
Citibank
reviews & complaints
Citibank company logo

Citibank

3288 Castro Valley Boulevard, Castro Valley, CA, 94546, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
10:00 am - 5:00 pm
Tue
10:00 am - 5:00 pm
Wed
10:00 am - 5:00 pm
Thu
10:00 am - 5:00 pm
Fri
10:00 am - 5:00 pm
Sat
10:00 am - 2:00 pm
Sun
Closed
ComplaintsBoard
D
12:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Citibank - citibank refuses to give me cash when I close my account!!

I had a checking account with Citibank . I closed the account because of their bad services. I wanted to get cash but Citibank refuses to provide me cash. They stated that because I'm no longer their client they don't cash the check, which was issued by them.

What kind service is this?
I would understand if I don't have an account with them and want to cash a check issued by another bank. However, this is not the case. I had an account with them. They have my money and now refuses to provide cash to me when I closed the account.

Read full review of Citibank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.