HomeTown Buffet reviews and complaints 1
View all 80 complaintsHomeTown Buffet - the waitress was acussing us of stealing the food
since we first got to the restaurant the waitress gave us a very bad service. She came to us offering samples and my husband asked her for the last two and she replide with a very bad attitude and said no there for sampleing not to fill you up! and later the waitress left and came a few mineutes later because she new that she was being very rude and gave us more samples.wel that was only the first part of it and then my husband came to the table with alot of food so we wouldn't have to get up every while and then my husband told my daughter to eat but she said that she didn't want any more. but then my daughter was only joking around and said "well i'll take it home then" and then the waitress heard my daughter saying that and was watching her and acussing us and didn't let us eat in peace because the waitress was giving us dirty looks making us feel bad but i started to suspect what was happening but then the waitress came to our table and said to me and my famliy in a very loud voice and letting the people around our table listen to the convercation she was giving us. And said to us in a very loud voice that could not be taking the food home from there but i told her that the thing was that my daughter was only joking around.but i felt vey imbarassed because she made us feel like we were stealing in front of everybody. And then the waitress went to go acuss us with the maneger. Then the maneger came to our table saying that her understanding was that we were stealing food from there in a rude voice. and i just stood there quiet for a second and said no my daughter was just joking around and the maneger said we know but thats the waitress is job right after i explained to her what happened. and the maneger also said that she was wacthing us through the camara and i said what camara i want proof! but she didn't want to show me the proof she supossedly had and the maneger right away said it was my mastake im very sorry and then offered us free passes for me amd my famliy. but i ws very mad and imbarassed and said to her no thank you i have money to pay our way in and i am never going to return to this restaurant again! But i think of going farther with this problem and sew them for what they did yo me and my famliy.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Mu complain is to bring back HOMETOWN BUFFET. . . customer service / cashier food and service they charge me more all buffetGiving a Voice to Consumers
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The food was not taste and not fresh.
If you are going to make fun of someone's English Syb, make sure your use of it is above and beyond reproach. When you pose a question it is customary to use the appropriate punctuation. Snark is an art - it should not be placed in the hands of scribblers.
ware dud ewe lurn two rite?
(at first I assumed a 5-yr old wrote this comment until I saw you have a daughter and a husband; please tell us that you just arrived in this country and English is not your first - or 2nd or 3rd - language)
As for your rather descriptive account of your experience; I am not a big fan of Hometown Buffett, but could it be possible your waitress was simply just prejudiced against the mentally challenged... if so, I find it totally unconscionable that she treated you that way, and I say SURE go for it - "SEW" her - sew up her lips real TIGHT. LOL
Do u know how hard their jobs are? They work harder then any other restatant and get paid horribly for the work that they do. Ya she had no right to be rude but you have no right to sew a company for it. Just don't return to the restaurant. It's common sense.
Hometown Buffet is for old people anyway! Maybe the waitress was mad that you weren't a hundred years old! (Love that South Park Episode.) When a eatery treats myself and my family poorly, I refuse to eat there again. Ever since my kids were little I took them to Norm's, which is a family eatery in CA. When my kids were young, I ate in the Lakewood, CA one, and the waitress was rude, got our order including the drinks wrong, the food was cold, and she didn't bother to even check on us during the entire meal. I had to go up to the front counter to pay for my bill. I didn't leave her a tip, and called the manager, which in turn, was very rude and uncaring. I don't eat at that Norm's if anyone suggest we eat there, I explain what happened, and refused to eat there. Though, I enjoy eating at other Norm's. I would have eaten there a couple times a month when I lived in that city, and they no longer have my business. If they choose to treat their customers so rudely, eventually it will be shut down.
Brenda, I don't know how to send you a message... What do I do?
How old is your daughter? The waitress sounds quite rude indeed, but I don't think suing is a good decision for this case. This is more of a misunderstanding with the waitress.
@molliewollie: Really now, that jab was not necessary.