Menu
For Business Write a review File a complaint
CB Travel and Vacations Caesars Entertainment 4640 Coal Mine Rd, Ione, CA, 95640, US
Caesars Entertainment company logo
Caesars Entertainment
reviews & complaints
Caesars Entertainment company logo

Caesars Entertainment

4640 Coal Mine Rd, Ione, CA, 95640, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
G
7:02 pm EST

Caesars Entertainment - discrimination, violation of privacy, harassment

After my second complaint to the company the manager took a picture of my ID and rewards card and when I asked what it was all about he claims I gave him a bomb note. I clearly told him it wasn't me and he kept insisting it was. This was done in the view off many customers. At first I told my wife I didn't feel comfortable any longer and played for less than an hour and left, haven't been back since due to those are serious allegations and are not to be taken lightly. Before that I went multiple times every week since they opened. For the manager to wrongfully accuse me the way he did has me frightened on his real intentions cause I really have no idea what bomb note incident he is talking about. All this over me complaining to corporate for then offering casino credit and free play promos that they give out but don't honor is just way extreme and scary. The manager needs to be fired and I need an appolagy for these actions. Totally unacceptable and at first I was scared to complain again but I must complain or it may continue with future customers. Also I asked for any type of PW on the incident and he stated it's for their records only. Not sure what to think or even my options on how to go about it. One things for sure it's way outta line and wrong in all aspects
Anthony Orihuela

Read full review of Caesars Entertainment
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.