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CB Fashion Designers and Collections Tory Burch 3510 Livermore Outlets Dr Suite 1210, Livermore, CA, 94551, US
Tory Burch company logo
Tory Burch
reviews & complaints
Tory Burch company logo

Tory Burch

3510 Livermore Outlets Dr Suite 1210, Livermore, CA, 94551, US
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1 complaint
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Website
www.toryburch.com
www.toryburch.eu
Phone number
+1 (925) 373-0183
Category
Fashion Designers and Collections
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm

Tory Burch reviews and complaints 1

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3:06 am EST
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Tory Burch - Return policy is horrible

Really poor customer service... I went twice to return two different sandles that were gifted and didn't have a gift receipt to it. And they both were same style sandles. Ask the manage for store credit or exchange for one of them. But he was very rude about the matter and just kept saying he won't give exchange or refund because I didn't have a receipt. I am sure all the store has policy for refund within 30 days or exchange the stuff if its in good condition and packaging. But I don't think the manager knows how to take care of their customer. People are not buying cheap stuff from you.. You could at least give a store and be polite. Would not recommend buying from tory burch as their return policy is horrible..

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