Concentra

On 1/19/19 I went to the Concentra Urgent care in Los Angeles, by the airport, while I was on vacation. I woke up with an itchy rash with hives and swelling. Upon arrival we checked in at 7:00 am and continued to wait 30 minutes before seeing anyone appear in the area. It was then that a man appeared and said he was the Doctor but didn't have a key and he would find someone to help us. Shortly a receptionist appeared and we were called back to be seen at 8:05. Once in the room we waited again, the nurse appeared and then the doctor explained what was happening, he seemed very puzzled mentioned that I needed a few things and then left the room again. Never examining me. We waited for about 10 minutes and then my mom went to ask if someone was coming in to treat me because the hives and swelling were getting worse. The doctor came in to check on me and gave me a gown to put on because he wanted to check my body to see the rash. Again, he left the room and didn't return. My mom again, went into the nurse area and asked if I was going to be given any medication. The doctor was in the triage area on the computer and told her yes. The nurse and doctor came in and he said he said they were giving me two shots; one for the itching and another that was to calm the reaction. After administering the medication they both left the room, within 2 minutes I felt extremely dizzy, I then felt like I was going to vomit. My mom went into the hallway to tell the staff. I became extremely hot, and could not open my eyes, I felt like I was going to pass out or have a seizure, which I have never had. I was not in control of my body at all. I was then unresponsive. The doctor become frantic and did not know what he was doing, he attempted to take my temperature, which he could not get to work, and attempted to take my blood-pressure which he couldn't do and then called for the nurse to bring in a different blood pressure machine. The doctor was fumbling with everything and mother told him not to leave the room. I was completely white and my lips were blue, my skin was on fire and I couldn't move or communicate. A staff member called an ambulance. The ambulance appeared within a few minutes thankfully and they took over. Once in the ambulance I was able to communicate a little bit. They had to give me medication to counteract the medicine I was given. I was given too much. I was then taken to the hospital and treated, I was kept for a few hours to be monitored and given steroids, and fluids then released.