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CB Attorneys and Lawyers LegalZoom.com 7083 Hollywood Boulevard, Los Angeles, CA, 90028, US
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LegalZoom.com
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LegalZoom.com

7083 Hollywood Boulevard, Los Angeles, CA, 90028, US
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The complaint has been investigated and resolved to the customer’s satisfaction.

LegalZoom.com - ineffective will

I lost over $140, 000 because I had a will made out by legal zoom.
I was the sole beneficuary in the will but because all the assets were in bank accounts and cd's etc I received nothing.
No mention or question from legalzoom asking about this . NO MENTION of how this works!
I believe any attorney would cover this, if not they should not be in law.
I would never again trust any on line legal firm to prepare papers for me!
A VERY expensive education !

Read full review of LegalZoom.com and 32 comments
Update by david chapnick
Apr 14, 2010 4:35 pm EDT

PS I am hoping for a nation wide class action suit to be waged against this firm. I know there is such an undertaking for California and Oregon in the process now. I would strongly suggest that anyone using such firms pay a real lawyer for 30 - 60 minutes of their time to look over your completed will to be safe.

Update by david chapnick
Apr 14, 2010 4:29 pm EDT

I am the person that lost the $140000 as a result of using legalzoom. Some misread what I was saying. My friend was in a hospital dying, had no will and requested me to have one made out for her and was leaving me $140, 000. On legalzoom form, no questions about where and how assets are held! That should be #1. Every person I questioned [lay people] thought that when someone leaves EVERYTHING to a person named in the will as SOLE beneficiary, that person GETS everything. Thanks to Mr Robert Shapiro and his incompetent legal zoom I lost out on everything. Those that used legal and were satisfied, I am happy for you. You were VERY LUCKY!

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Roxanne Dimacale
US
Aug 23, 2016 12:31 am EDT

Fantastic post . I am thankful for the points - Does anyone know where my assistant could get access to a template IRS 1041 - Schedule K-1 example to complete ?

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notzoominginLA
US
Aug 23, 2011 10:01 am EDT

I used Legal Zoom for a DBA filing. They filed it and then emailed me that the final paperwork had been returned by fed ex as refused by me. I emailed them to resend it. No answer. I followed up with another email. No answer. Another email, and they responded with the same initial email they had sent. 2 more emails over 4 days, ZERO response from them. I called them today, long wait time, VERY RUDE "Customer Service" agent, said she would look into the email chain and email me an answer. So far NO EMAIL.
Never again will I fall for their ads...HORRIBLE CUSTOMER SERVICE. Inexcusable.

LegalZoom SM Mgr
LegalZoom SM Mgr
Glendale, US
Nov 05, 2013 11:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Carolyn,

The 501c3 preparation is a lengthy process due to all the tax exemption information the IRS requires. We'd like to make sure we do everything we can to get the completed forms out to you as quickly as possible. Please contact Chyna@lzserve.com for help. We look forward to hearing from you soon so we can resolve this fro you.

LegalZoom

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ccarolynoliver318
Jersey City, US
Sep 08, 2013 9:48 pm EDT

My organization applied for 501C3 status through LegalZoom. That was 4 months ago. We've received NOTHING from these bamboozlers. They offered several packages. We selected the least expensive---but it's still costly. We've received no assistance from this scam outfit. I think it's time we 'zoom' in on LegalZoom!

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tsohara
614 elmdale, US
Oct 17, 2011 4:18 pm EDT

Once you give them your credit card-be prepared for monthly charges you didn't ask for. I'd suggest you stay away from this scam company! Run!

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tleonard
Cleveland, US
May 04, 2011 3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

what happens if the person named on the bank accounts/cd's dies?

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Stephen DeVere
MX
Jan 14, 2011 6:49 pm EST

Idiot, the bank accounts for your parent should have been made POD to you, that is Payable on Death from the primary holder to you. Probably the CD's have a similar option. You where just not thinking at all. People talk to your banker, before it's to late. See ya

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The TRUTH about Companies
Boston, US
Oct 30, 2010 6:43 am EDT

by the way that was not the name that we wanted to file Im done sorry for the short complaints but you can see why.

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The TRUTH about Companies
Boston, US
Oct 30, 2010 6:42 am EDT

Also they sent our paper file with a 5 day shipping with FED EX great rush service. Ya right

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The TRUTH about Companies
Boston, US
Oct 30, 2010 6:40 am EDT

Since I waited this long I could have had everything done and I cant so I even lost money 2 weeks of work. Screw them

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