Rite Aid

I called in my Prescription for my diabetic Metformin and my husband went to pick up the prescription on Tuesday, 4 days after I called it in and was told it was not authorized by my Doctor and they would call him and have it ready by Friday. My husband was not able to pick it up until Saturday and when he did they had filled my inhaler for a $50 copay after I had just picked my inhaler up two weeks prior to this. They did not have my Metformin ready! They said they called my Doctor but evidently did not check to see if the Metformin Rx was filled. They instead just filled the Rx for what they say was a computer automatic refill for the inhaler - evidentally my Doctor was never called! I was angry having to shell out another $50 copay for a RX that I would not need for a couple more weeks and still did not have my metformin! Of course my Doctor's office was closed today and it was impossible to get my Metformin filled today even though they told me to take it up with my Doctor if the refill was wrong. The head Pharmacist, Michael, implied I must be senile and maybe forgot how many doses I had used of my inhaler since I still had two weeks worth and by his account I should have been out. He said I picked up the Rx a month ago. Which I did not do since I still had two weeks puffs left in my inhaler. Anyway he is suppose to give me 8 pills emergency since my Doctor office was closed. He promised I could pick up the Metformin tomorrow on Sunday at any register. Hopefully this is true. Once they even gave me someone else's pills. Yes they are going to kill someone since they are so busy they are not following up or double checking with the client when they fill Rx's. Michael said they are too busy to do that. I have decided to dump them as my pharmacy of choice. They are incompetent! Someone will die and then they will admit how bad their service is.