24 Hour Fitness USA reviews and complaints 1
View all complaints24 Hour Fitness - Rude staff
On Monday 7/31/2023 at 12:15pm, one of the employees named Kalvin at Newpark Mall club threatened to call the cops on minors, my son and his friends. There was a problem and my son tried to explain to Kalvin, but he accused him of aggressive behavior when he was just arguing. They suspended my account for this reason without talking to me about it. When I went to the club to figure out what was going on, Kalvin didn't want to talk to us so instead his manager came. He had a conversation with his manager and his behavior was supported by his general manager Hillary without listening to the opposite side. I wanted him to explain what happened but he pretended to be busy and didn't want to talk to us.
Desired outcome: I would like to talk and get response for this matter.
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