Gold's Gym reviews and complaints 2
View all 424 complaintsGold's Gym - North Hollywood
Where do I start, I've been attending Gold's Gym NoHo for Twenty Plus Years, the Gym has hit an All-Time Low !
The Men's Room has a terrible foul odor / smell inside the Toilet Area 24/7 for the last Ten Years, it smells like someone died in the Sewer Pipes !
Why does the Men's Locker Room, constantly not have Paper Towels to dry our hands ? Why does the Men's Locker Room have Two Sinks, but Never have any Hand Soap ?
Now let's go to the Fitness Area, good lord, why do we have Just One Forty-Five Pound Dumbbell ?
Why do we have only Two Fifty Pound Dumbbells ?
How many Sixty Pound Dumbbells do we have ? zero
How many Sixty-Five Pound Dumbbells do we have ? zero
How many Seventy Pound Dumbbells do we have ? zero
How many Seven-Five Pound Dumbbells do we have ? zero
How many Eighty-Five Pound Dumbbells do we have ? zero
How many One-Hundred Pound Dumbbells do we have ? zero
Why are most of the dumbbells loose ? They need to be tighten with an Allen wrench !
Where is the Hex Bar at for Deadlifts ? It's been three years now, since someone walked away with it !
Start enforcing the gym rules of putting your Weights Away or Else !
The fake tough guys and/or to busy Videotaping their workouts never put their weights away or even return the straight / easy bars / dumbbells back to where they belong.
The missing dumbbells has gone on long enough now, Three Plus Years !
Go inside and take a look around, this Gym needs a Great Manager, or at least the Owner needs to be more involved.
Gold's Gym - scammers
I cancelled my gym membership at this location b/c I moved and they informed me I would be charged one more time b/c they require 30 day notice. That's ridiculous as I have been a long time member of Gold's Gym for a decade, ever since I have been 18. I check my credit card statement one month after they said would be my last charge to find out I have been charged AGAIN! That charge put my credit card over the limit resulting in another $39 fee! I call Gold's and tell them this and they say without my copy of the cancellation form they can do nothing. Keep in mind I moved so the paper got lost, which is the reason I cancelled my membership. One month later I check my credit card balance again to find out I have been charged AGAIN! And once again I also have been charged another $39 over-the-limit fee! I once again call Gold's and inform them of this, they once again tell me without my copy of the cancellation request they can do nothing. I don't have the cancellation request, THEY DO!
The complaint has been investigated and resolved to the customer’s satisfaction.
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