Rite Aid

I just called this store location, Ridgecrest Calif, at 145pm and a older lady who called herself Marie, answered the phone abruptly and rudely hung up on me. I have been doing business there for quite awhile and Marie sounded a lot like the Susan, whom normally answers the phone for the front end. My reason for calling was that my neighbor told me that the store has changed it hours, but my question was never answered as Marie so rudely hung up on me. What a rude person Marie is. Their customer service has really gone downhill.

This person, Susan Tunget Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on.

Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961
Case Information: Court Case #: BF163833A Filing Date: 04/13/16 Related Case #: NONE
Arrest Date: 05/24/16
Bail Amount: NO BAIL Bail Status: EXONERATED Bail Type: SURETY BOND

Charges/Dispositions
Count Type Code Section Charge Description Charge Disposition Disposition Date
001 f pc 118 perjury dism - furth. of justice 07/21/16
002 m wi 10980(c)(2) obtain aid by fraud over $400 pled nolo contendere 07/21/16

sentence information
jail/prison 1 days,
total credit 0001 time served 1 days
confinement location jail
summary probation granted for 3 yrs

I have a question but I refuse to give my name as I will be let go. Why is this being allowed? Employee, Susan Tunget, is allowed to work the same shift as her boyfriend, Doug Sperry a shift supervisor, whom she lives with. This is completely unfair as it's all about favoritism. Susan is constantly getting calls, at least 3 or more, here almost everyday. This Rite Aid, Ridgecrest CA, used to a nice place to work. She is able to do whatever she wants and the rest of us have to pick up the slack for her. Management here just turns a blind eye to everything.

Wow. I have been using the pharmacy for a year now and have never had an issue. They now must have two employees named Marie, as I called yesterday and spoke with Marie at the front counter. I know this is not the same Marie who works in the pharmacy, as this Marie was very rude and short with me. Never had an issue when dealing with the Marie in the pharmacy, but the Marie who answered yesterday from OPTION 5, needs to have an attitude adjustment. I will go in from now on.

I was totally blown away when I saw a picture posted on the internet December 19 2019 of employees at location 101 N. China Lake Blvd. Ridgecrest California 93555 giving basically thumbs up. I could not believe this being posted, as employee Susan Tunget was one of the employees featured in the picture. It is well known around Ridgecrest that this employee has been convicted on two counts of Welfare Fraud to Obtain Aid. This information can be found on The Kern County Superior Court website. If she had no problem committing fraud, are we to believe that she will not also steal from customers?

I am writing to inform you as to the most terrible experience I have ever had with your pharmacy. On November 28th I went in to pick up a perscription that was called in by my doctor on November 26th. It was very busy and they were short staffed on Thanksgiving day. The clerk took my info and I advised her it was workmans comp. I gave her the all the info that was given to me and she said it was declined, I then infomed her I had more numbers maybe they would help and informed her I would be out of town for the holiday and needed my medication as it was from a injury. She obviously was overwelmed between my needs and a customer pulling up to the drive thru. Her reply was " I don't have time for you!" needless to say that beyond pissed me off! I know what it's like dealing with the public as I do my self BUT you never ever say something like that to a customer EVER! This is the 3rd time I have had problems and the 3rd time is a charm as I will not be doing business with this company ever again!

Farewell!