Burger King

I have patronized this location for many years. My personal opinion was, "It had the best fast food burgers in Sacramento". However, something has drastically changed. The food tastes precooked & warmed up with very little flavor ot taste. I noticed the change in the products shortly after Burger King started accepting EBT (California Cal Fresh). I now seek a Burger King which doesn't accept EBT. Realizing a business is in the business of earning profit, I would suggest this location make some definitive changes. One way or the other. Personally, I don't patronize this location any more.

Drive thru order just before 3p today:

2 Whoppers (without buns…otherwise normal), a regular whopper jr and a medium diet Dr Pepper. I paid and was handed a bag of food including a large fry which I gave back explaining I did not order. Then asked for a receipt to confirm I was not charged for them. Was told printer was broken and that I was not charged improperly (yet no proof provided). When I got to my destination, I also found my two whoppers had no condiments and no utensils which is impossible to each since they were provided on a plastic plate rather than wrap style. Also no straw for my beverage and no napkins. No idea if I was charged correctly or not…but also super unhappy with the meal. Either way, it was not worth the $20 I just paid. Definitely feel ripped off.

I ordered 2 impossible whopper meals and both were over cooked and burnt. You cannot burn or overcook these burgers or they are completely ruined. They take less time to cook than regular burgers since they are plant based. Also, since being plant based they should not be cooked on the same grill as the chicken and beef it is misleading to customers ordering for their vegan friends/family members. Why is their no survey code on your receipts ? I cannot fill out a survey on my service without one, so I have to settle for a complaint and hope it is taken care of.